The British Belt Company Reviews 

622
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. S... See more

Rated 5 out of 5 stars

Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Frid... See more

Rated 1 out of 5 stars

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that... See more

Rated 5 out of 5 stars

I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to... See more

Company details

  1. Leather Goods Store
  2. Belt Shop
  3. Fashion Accessories Store
  4. Leather Goods Manufacturer

Information provided by various external sources

Handmade in Rutland 🇬🇧 The British Belt Company has been crafting belts, braces and small leather goods using sustainably-sourced, full grain leather, since 1946. Choosing one of our pieces means choosing the skill, care and expertise that comes with three generations of leather-work. Support a small British business and shop leather that lasts a lifetime, today.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

622 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(622)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a full grain leather belt for…

I ordered a full grain leather belt for my Dad as a gift for Fathers Day, he was very specific in his request in that it had to be top quality leather, I’m pleased to say the belt I ordered met his high expectations, he was very pleased with his new belt!
Lovely quality leather, and nicely presented in a box.
I raised a query with customer services regarding my order and was provided with great customer service, very quick to respond and extremely helpful with my request (TBBC - Thank you!)

I would definitely use TBBC again and would recommend them for top quality leather items.

July 1, 2021
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Rated 5 out of 5 stars

Bradgate in Oxblood

Bought the Bradgate in Oxblood. Came very quickly. Beautiful quality, lovely grained leather and deep oxblood colour. Have ordered another one in brown. Looking forward to it arriving.

June 29, 2021
Rated 5 out of 5 stars

Excellent service

Lovely good quality belt. The belt I originally ordered was a size too small, but we were offered free return with easy to follow instructions. I received an email informing me the replacement was dispatched and date of delivery. Great service.

June 27, 2021
Rated 5 out of 5 stars

Helpful service

Helpful service - both recipients very happy with their gifts. One opportunity for improvement: I’d like to see a ‘tick if this is a gift’ option, which would hide prices on any delivery paperwork and perhaps offer to add a message for the recipient.

June 23, 2021
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Rated 4 out of 5 stars

Really good quality product and it…

Really good quality product and it arrived in good time. The website recommended getting the size up from the jeans you wear, I’m a 34” so ordered 36” but the only belt look that fit was the smallest one, I probably could have done with the 34” belt

June 19, 2021
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Rated 4 out of 5 stars

Great Belt!

Great Belt!

While customer service was difficult to get hold of through Amazon or directly through their website, once I did have a reply, all got sorted quite quickly.

June 11, 2021
Unprompted review
The British Belt Company logo

Reply from The British Belt Company

Good Morning,

Thank you for your review. We're sorry you were unable to get through on the phone, we currently have less people available in the office. We are unable to locate an email from you, if you would like to send your query over to customer.service@thebritishbeltcompany.com we can advise further.

Best Wishes,
Team TBBC

Rated 3 out of 5 stars

Delayed delivery

I have been waiting for long for good delivery until I found an email saying that my purchased brace is out of stock. That's frustrating. If the item is out of stock, why the website has not update it?

June 10, 2021
The British Belt Company logo

Reply from The British Belt Company

Hi There,

We're sorry to hear your item was out of stock. We aim to keep our live stock numbers updated on our website at all times and we're sorry we missed the item you had ordered and we apologise for the inconveniece this has caused.

Best Wishes,
Team TBBC

Rated 4 out of 5 stars

Great belts

Great belts, the right size, nicely finished with my monogram in the leather. I love wearing these belts.

June 9, 2021
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Rated 5 out of 5 stars

I do a lot of these reviews and all are…

I do a lot of these reviews and all are true, but, with the British Belt , Company, I was with my purchase the belt I bought was better than even I could have knower. The leather was soft no wearing in needed and a perfect size.
Yes I would recommend this company.

May 27, 2021

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