The Burn Box LLC Reviews 269

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products received, often highlighting their usefulness for professional duties and personal enjoyment. Many people appreciate the variety of items in each box, including gear, apparel, and training materials, and frequently mention the excitement of receiving new and surprising items. The subscription service itself is highly valued, with many consumers expressing long-term satisfaction and recommending it to others. However, some customers also noted issues with the subscription process, mentioning difficulties with cancellation or unexpected recurring charges. A few other people also felt that some products were not always useful for their specific needs or that certain items were repeated too often.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are impressed with the quality and... See more

Subscription

Customers had positive experiences with subscription. Many reviewers express delight with the monthly BurnBox... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the quality of the items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had my subscription for a little more than 2 years. In that time, I've always gotten something useful. Granted, some items weren't in my area of expertise (such as water/dive rescue merchandise)... See more

Rated 5 out of 5 stars

I really enjoyed the rope bag that was in the last box, as well as the cool t-shirt. Being able to have those ropes/pulleys/carabiners allow me to have training with tying knots and working on my RIT... See more

Rated 5 out of 5 stars

To be honest, it's hard to be happy in this world these days. So when this box comes, whether it's an okay box, or one of their many elite grabs, I'm here for the seratonin boost. I appreciate and enj... See more

Rated 5 out of 5 stars

Iv been a member for a few years it has been awesome and I have friends who have now subscribed the stuff you get in the burn box is always useful or really cool really pleased with the burn box


4.2

Great

TrustScore 4 out of 5

269 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing product use

I really enjoyed the rope bag that was in the last box, as well as the cool t-shirt. Being able to have those ropes/pulleys/carabiners allow me to have training with tying knots and working on my RIT rescue skills while at home on my off days for more practice. If these boxes keep up the cool products I'll be sure to stay subscribed for a long time.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Burn box

I like all the shirts we get. Very cool and wouldn’t have gotten them without the service. I will continue to be a customer. Only ask is the have more practice tools. I was never a fan of getting rope in my box because it’s not something I would use on a call. It was more for practice with knots. Undoubtedly valuable skills. But I can practice that at the station. Maybe more things like, flash hoods, mask cleaners, structure gloves, wedges, things of that nature. Again, love the service and will continue to be a customer.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Always sends amazing stuff

Always sends amazing stuff

It always holds up in the field after being used. Some stuff I've given to my department as I have no personal use for it but still amazing quality stuff. Every box is worth over 100 dollars and you only pay 60.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

The boxes are great

The boxes are great. I look forward to each month’s box. They have awesome t shirts, tools and stickers.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I joined Burn Box this year

I joined Burn Box this year. I am impressed with the items that I have received over the past year. Being in the fire service for a few I found some items I have. I will bring those my extras to the station and train with them with new privies. Once they have meet their comfort zone I will let them keep them. The stickers are great but the coffee sticker did not go ever with the Chief.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Best decision I’ve ever made to…

Best decision I’ve ever made to subscribe to The Burn Box. You receive amazing equipment every month and awesome training materials. Some months are undoubtedly better then others but always quality items in each box.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great purchase

Each month I receive a burn box it has been one of the best purchases I’ve ever made some of the gear is helpful others not so much but only because I’m from a small town and I don’t have a need for some of the stuff it is still one of the best purchases I’ve ever made

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Almost 3 years in, always satisfied

I've had my subscription for a little more than 2 years. In that time, I've always gotten something useful. Granted, some items weren't in my area of expertise (such as water/dive rescue merchandise), but if I can't use certain items there's someone on my crew that can. The boxes always have "something for everyone "

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a member for a couple years…

I’ve been a member for a couple years now and the boxes get better and better with each month. The gear that they send out is great quality and picked for use by firefighters everywhere. T-shirts, gloves, coffee travel mugs, hats, rope and so much more that I’ve alone put to use in my gear and use while on duty. It is truly a mystery of what you’ll be getting when the box arrives. I encourage any firefighter out there to subscribe to the Burn Box and see what they have to offer.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. IT IS A SCAM BEING SHIPPED FROM CHINA. ALL OF THESE POSITIVE REVIEWS ARE FALSELY CREATED! they are positing promotions and specials and discounts to get more orders. They take your money IMMEDIATELY and then good luck EVER seeing the product. i have been waiting for this product for over a month. The tracking number sends you to some third party tracking company and the product is NOT in the U.S.
The answer I got today from my question yesterday is :we don't know when we will have stock but I will give you 15USD off"....SERIOUSLY?
It is UNETHICAL to run promotions and discounts when you have no product to ship. This is a CASH GRAB!

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

What a disappointment

What a disappointment. BE WARNED they have SURPRISE SUBSCRIPTIONS hidden in your terms when you buy the first box. As if it's not enough that I subscribed and would've been a continues paying customer. They apparently have some app thats $30!!! every three months as well and that is "free" first 30 days. And if you don't cancel it your getting charged for it. I absolutely hate when companies do this. Also WHERE IS THIS APP? I never received any information about this "free access" to the app in the first box I received. Only when I reached out to customer service is the first time I'm hearing of it. What a disappointment. I really enjoyed the booklet that comes with the first box which tells the owners own story on how he can to create this product. Turns out he's just another scammer trying to nickel and dime people for everything little thing. I paid you $160 for my first box, and was subscribed to pay more then that every three months after that. Couldn't be happy with that though. I'm paying you for a box that basically has a few things in it and teaches me not the eat...... not a whole lot of product your really giving me. Just the hope and motivation to get started. But I don't need a $160box to fast.... What a let down. $30 app.... to do what with?? I have plenty of free apps that track everything else. Scam like the rest, out for nothing but money not about actually caring about their product and how it helps or doesn't help people. Just give me your money and see you never.

June 30, 2025
Unprompted review

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