The Burn Box LLC Reviews 269

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products received, often highlighting their usefulness for professional duties and personal enjoyment. Many people appreciate the variety of items in each box, including gear, apparel, and training materials, and frequently mention the excitement of receiving new and surprising items. The subscription service itself is highly valued, with many consumers expressing long-term satisfaction and recommending it to others. However, some customers also noted issues with the subscription process, mentioning difficulties with cancellation or unexpected recurring charges. A few other people also felt that some products were not always useful for their specific needs or that certain items were repeated too often.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are impressed with the quality and... See more

Subscription

Customers had positive experiences with subscription. Many reviewers express delight with the monthly BurnBox... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the quality of the items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had my subscription for a little more than 2 years. In that time, I've always gotten something useful. Granted, some items weren't in my area of expertise (such as water/dive rescue merchandise)... See more

Rated 5 out of 5 stars

I really enjoyed the rope bag that was in the last box, as well as the cool t-shirt. Being able to have those ropes/pulleys/carabiners allow me to have training with tying knots and working on my RIT... See more

Rated 5 out of 5 stars

To be honest, it's hard to be happy in this world these days. So when this box comes, whether it's an okay box, or one of their many elite grabs, I'm here for the seratonin boost. I appreciate and enj... See more

Rated 5 out of 5 stars

Iv been a member for a few years it has been awesome and I have friends who have now subscribed the stuff you get in the burn box is always useful or really cool really pleased with the burn box


4.2

Great

TrustScore 4 out of 5

269 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I still haven't received my box

I still haven't received my box. They said they shipped it. UPS says they never got it. Burn box said they would send another box. Week later and they still haven't shipped the replacement box.

February 26, 2025
Unprompted review
Rated 4 out of 5 stars

No complaints so far

Considering all that is going on, the company has been fantastic to deal with, I live in Canada and still receive my Burn Box by the 10th of the month usually.
The shirts are quality no doubt about it. I feel fortunate to get what I have so far things like, radio strap, rope gloves , webbing. I’ve looked at these products but never pulled the trigger on purchasing, the team adds training tips for what you get and great recipes also.
Keep up the fantastic work.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great item for the price!

I have received a lot of nice things and useful tools from the Burn Box. Have also had a few duplicates. But everything has been very good. I have been able to share some of the duplicate items with members of my department.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Love the box and tools and supporting smaller businesses. Don't mind the repeat tools because I can pass them along to other people, or have backups at work/car/home. Also, love the fact that usually the smalls are small enough for females.

March 13, 2025
Unprompted review
Rated 4 out of 5 stars

I would give it a 5-star rating because…

I would give it a 5-star rating because the shipping and the products in the box are great. However, there have been a few times when I received an item that I had already received before. While I understand that this can happen occasionally, my concern is that I don't mind paying for something once, but I don’t want to pay to receive duplicates. That’s the only issue I have.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome!!

The Burn Box is awesome. I look forward to seeing what i get at the beginning of each month. Every tool is useful. I have to fight my wife over the t-shirts. Lol. They Burn Box is worth the money. The training information is very helpful and the recipes are pretty good also. Burn Box keep up the good work.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Monthly excitement and antipication arrives every month.

Every month provides the level of anticipation of seeing what great things are in the monthly box. Every item in the box is a quality product and has introduced me to companies I did not know existed. The training bulletin provides great training ideas that I can take back and utilize in my volunteer department. I particularly enjoy adding new apparel from various vendors to my collections and helping promote many firefighter-owned small businesses.

January 3, 2025
Unprompted review
Rated 4 out of 5 stars

Plenty of quality products

Plenty of quality products. Have had the subscription for a few months now. I love the shirts, hats, and much if the gear I've received. Being a volunteer FF, it's nice to have some quality things at an affordable price. Thank you!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good value

The 4 boxes I have received so far have been fabulous. Useful items. Good value.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Always Brings a Smile to my Face

I've had a subscription off and on for a few years now. Sometimes there are repeated items, but for the most part they seem to keep it fresh, some boxes are light years better than others, but it's a small price to pay for some enjoyment involving our passion of firefighting.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

The burn box was awesome this months…

The burn box was awesome this months stuff in the box was extremely awesome i got the radio holster T-shirt and few stickers they are awesome I’ve been contemplating on getting a radio holster after the holidays but burn box beat me to it lol it’s awesome

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Never had a bad one!

Great Monthly Subscription Boxes!
I have been with the Burn Box since the beginning and I have always liked receiving all of the equipment and apparel wear that arrives. Each box is thoughtfully put together with the fire service operations in mind. Keep sending em!

January 7, 2025
Unprompted review
Rated 4 out of 5 stars

I look forward to getting this boxes…but…

I look forward to getting this boxes monthly. I’d give a 5 stars, but went through a stage for a few months of getting either a product I got months ago, or something similar to it. With the latest box(December) it has brought my hope back to getting amazing products.

January 4, 2025
Unprompted review

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