The Drone Worx Reviews 

493
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very pleased to have found this company. Booking in the drone repair was straightforward with good communication throughout. This extended to the repair itself, keeping one informed as to what was b... See more

Rated 5 out of 5 stars

Fantastic customer support! and very quick to fix/dispatch the repaired drone. Always in contact and ready to answer any questions, every update of the repair was emailed to me, would definant... See more

Rated 5 out of 5 stars

Spot on service. I'm new to this drone malarkey. I was gifted a drone that had been sat in a loft for many years with bits missing. After collecting cables, battery charger, batteries etc... See more

Rated 5 out of 5 stars

My phantom 4 had charging problems didn't quite know what to do so I Google and came across the drone worx sent an email saying my problem they sent me a label to send to them .the guys are very he... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Drone worx is changing the Drone industry in both the hobby aspect, commercial and competitive. By specializing in these fields we can give the best advice to our customers on what they could do to improve their machines. We aim to bring you the best product offerings direct from manufacturers Spektrum, Futaba, Turnigy, DJI, Emax, ImmersionRC, HPI-Racing, Feiyu-Tech and many more, this allows us to get direct support with any issues our customers bring to us, allowing us to get it resolved as quickly as possible, but also to bring you the latest products at the best prices. With 10 years at hobby level and 5 years commercial experience in RC we have dealt with a wide range of product, this has allowed us to choose our range of products that we feel you our customers will enjoy too! Need something remotely controlled for a specific task? Bring the problem to us and we'll do our best to prototype-to-product a system that will fill your needs, having previously designed systems for aerial photography, package delivery, security systems and unmanned surface photography equipment, we enjoy taking on a challenge and adapting something remote controlled to fit new roles. We put pride into our work to bring you a product that is built to a high standard, doing our best to make custom builds neatly presented and thoroughly tested to ensure that you get smooth operation upon receiving your item, and to make sure that it will fit the result you, as our customer, wants. Need to contact us? Get in touch through telephone, email, instant messaging or video conferencing, with us utilizing a wide range of communication methods listed on our contact us page in order to allow you to contact us one way or another. Need something quickly? Drop in, with our trade counter now open for business you can collect what you need when you need to.


Contact info

4.8

Excellent

TrustScore 5 out of 5

493 reviews

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4.8

All reviews

(493)

1 review in the last 12 months

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Rated 5 out of 5 stars

Back and Flying

Excellent Service from start to finish. Droneworkx took care of everything from arranging the dropoff at the courier pickup point, keeping me updated with progress reports to delivering everything back to me operational. Thank you

September 9, 2022
Unprompted review
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Rated 5 out of 5 stars

DJI fpv drone after crash

DJI fpv drone after crash, practically not repairable. The guys helped with shipment to the DJI Center.I received a new drone, I recommend it very helpful with all approvals.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, from well arranged drop off and delivery, to a detailed report on my drone repair, honest feedback and advice given and unfortunately this time couldn’t get me back in the air, however the service provided was excellent, supportive and honest. Thank you for your help!

Matt

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

I didn't notice until after I completed…

I didn't notice until after I completed the order that the drone I had purchased was on back order, I mailed The Drone Worx to ask for a delivery date but before they could reply the drone arrived!
Very prompt delivery even if it was on back order.
Thank You Drone Worx, much appreciated.
Tom

July 2, 2021
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Rated 1 out of 5 stars

Poor service

Poor service , asked about a repair on my drone telling them it was all todo with the camera and gimbal. Told me to send it off and they wouod quote the repair ,then had email saying how much it wouod be as they don't do this kind of repair in house ..... why not say this at first email as woukd of found somewhere that did the repair in-house and not waisted £24.99 postage and £9.99 to be told the problem I told them poor service ....

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

Drone warriors

Gary Clyburn - Thursday, 27/05/2021 22:03:16
Thank you so much for a fantastic service,broke drone Friday, posted it Monday and was back home thursday fixed and fully serviced,can't thank you guys enough...
GARY,Newcastle

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service we…

Very pleased with the service we received, work carried out on my drone very quickly if we ever need to have it repaired again will definately use them again.
Thanks again for getting us back in the air

March 4, 2021
Unprompted review
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Rated 5 out of 5 stars

Fantastic service and communication

Fantastic service and communication. Hopefully I won't have further problems with my drone but if I do then The Drone Worx will definitely be the service / repairers I would use. Highly recommend The Drone Worx. Thank you guys.

November 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast delivery, had an issue where I didn't receive a tracking number however after e-mailing them I received the tracking number soon after.
Item arrived as described and in a very well protected box. Very pleased.

November 7, 2020
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Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish. I emailed with my drone problems on a Thursday and within 7 days it was back fixed and working, this included posting the Drone to them and posting it back to me.

They kept me fully informed through the entire process.

Great value and no hidden charges. Would recommend to anyone!

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient and polite. Cost of repair same as competitors and a pleasure to do business with.

September 28, 2020
Unprompted review
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Rated 5 out of 5 stars

Perfect service perfect repair

Perfect service perfect repair. Having just test flown my drone it seems to be performing exactly as new. Very pleased with the prompt service & great communication, would definitely use again but not planning on crashing too soon ;-)

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

Repair following a clumsy accident which…

Following a clumsy accident which involved flying my drone into a tree, and it falling out of the tree onto a tarmac road and breaking off the camera and damaging two of the rotor arms, I was angry with myself and anxious to get my drone repaired as quickly as possible. This led to researching on the internet my options for a professional service to carry out the repairs. The criteria I set myself was a good reputation and within a reasonable driving distance so I could deliver and collect my drone to the chosen repair workshop rather than have to package it and rely on a courier service. My research led me to The Drone Worx just north of Wolverhampton. A quick exchange of emails and I set off to deliver my drone. A warm welcome, followed by a clear and sensible advice and simple instructions, gave me confidence that my choice of repair workshop was a good and correct one.
As promised, an email followed with a fair and clear appraisal of the damage, as well as a quote. The decision to proceed was given and payment made against an invoice issued that same day. I was given an indication that the repair would be completed within 5 working days, and it was. An email informed me my drone was repaired and just subject to a test flight. Sure enough, within the hour, the next email was to let me know my drone was ready for collection. I collected it the same day. On arrival, I was given a brief summary of what was replaced and why, and with that I set off for home.
A test flight the following day confirmed all was well. So, the damaged was caused on a Thursday night, I delivered it to The Drone Worx the following day and collected it exactly a week later fully repaired.
In summary, good communication throughout, fast and efficient repair service at a fair and justifiable cost, makes for a great service. I would have no hesitation to recommend The Drone Worx to anyone needing their drone repaired. I'm confident you will not be disappointed with the service you will receive.

September 6, 2020
Unprompted review

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