This company was highlighted by another supplier who couldn’t provide the part within a reasonable timeframe. I ordered the part online, paid for next day shipping as I had lined up the repair to fi... See more
Company replied
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This company was highlighted by another supplier who couldn’t provide the part within a reasonable timeframe. I ordered the part online, paid for next day shipping as I had lined up the repair to fi... See more
Company replied
Everything went great parcel arrived next day as promised. Only issue was not getting any order confirmation emails. I knew the item was paid with PayPal but I’d expected an email to confirm order was... See more
Company replied
I contacted them after the plastic clip holding the bottom panel on my boiler broke off. Design fault as not old or touched much except yearly maintenance. Anyway when I searched for Worcester Bosch b... See more
Company replied
I just wanted to share my experience with Heat Xchange—they absolutely deserve five stars! Their communication is fantastic, and their prices on boiler spares are really competitive. What stood out th... See more
Company replied
The Heatxchange has over 40 years of hands-on experience supplying Heating Spares and controls to the trade and public. We supply genuine boiler parts and all are brand new with 12 months warranty. As well as boiler spares we also supply fire spares. We provide a fast and efficient delivery service with a range of carriage options including free delivery for orders over £100. We are available on the phone or email to answer any quires you may have. Our prices are very competitive and we will always do our best to price match a like for like quote.
5 Norton Road, Pelsall Walsall, Pelsall Walsall, WS3 4AY, WALSALL, United Kingdom
No recent history of asking for reviews
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Excellent service order parts for boiler all delivered promptly excellent communications A****** Highly recommended
Excellent Company to deal with go the extra mile to source parts should they not have them in stock
Fast efficient delivery easy to use website
Very helpful and experienced in parts knowledge and also very quick and prompt service
Good communication and knowledge. Good range of stock and most other parts next day. Pleasure to deal with and competitively priced

Reply from Theheatxchange
I ordered a part paid for carriage for next day only to get an email the next day stating the item was out of stock. You should not be able to order and pay for an item if there is no stock!

Reply from Theheatxchange
Good honest company that goes out there way help you and to get the spare part you need

Reply from Theheatxchange
Rang up for a part that was needed asap.
Didn't really know much about boilers but the service was outstanding. Really helped someone with next to no knowledge. Paid for next day was here well before 12 noon. Will definitely be using you again and telling people about you.
Thankyou so much

Reply from Theheatxchange
Absolutely Spot on company. I rang for a few parts needed for our boiler. They had every single part and cheaper than places around me. Rang at 10am Monday - delivered the next day.
Thankyou

Reply from Theheatxchange
Very impressive service. 5-7 day delivery arrived in less than 24hrs. Competitive prices.
Only comment I would make to the company is to check parts for appliances as my search for parts for my boiler listed very few but a search by part number found everything I required.

Reply from Theheatxchange
always a first class experience using heat xchange. friendly, experienced and helpful staff.
great stock on most spares or next day if not in stock.

Reply from Theheatxchange
Great company - ordered a part that couldn't get around my area. Arrived next day. Customer service was excellent and knew exactly what I needed. Thanks again

Reply from Theheatxchange
Wonderful customer service. Fast and efficient in both expert advice and delivery.

Reply from Theheatxchange
Extremely helpful great after service. Quality product

Reply from Theheatxchange

Reply from Theheatxchange
Everything went great parcel arrived next day as promised. Only issue was not getting any order confirmation emails. I knew the item was paid with PayPal but I’d expected an email to confirm order was received & dispatched etc, I looked in junk email in case it was wrongly located. Nevertheless everything happened as promised & would recommend seller.

Reply from Theheatxchange
I never understood why they gave 1 rating. However, we were very satisfied.

Reply from Theheatxchange
We needed a part for our boiler & these guys provided it on time & at a competitive price. Fitted & working perfectly.
My only (tiny) issue is we didn't receive a confirmation email. The only way we knew the order had gone through was the bank transfer was pending. However, I emailed them and they were quick to respond. 9.9 out of ten from me.
Will very happily use them again :-)

Reply from Theheatxchange
Given good advice on purchase of part required. Speedy delivery. No quibble replacement of part damaged in transit - was replaced within 24 hours. Excellent thanks!

Reply from Theheatxchange
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