The Mobile Store Reviews 

6,576
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

It could be a 5 stars rating but I believe that I am scammed. I ordered a powerbank on discount via Klarna App and the order was paid. Besides powerbank I also thought to buy iPhone screen protecto... See more

Rated 5 out of 5 stars

Had a few questions / problems with the delivery and costumer service helped me very quick , polite/kind and amazing attention! .- more than recommended. Already purchased 3 times with them. Thank... See more

Company replied

Rated 5 out of 5 stars

I'm very happy with the service and the products. Delivery is fast, usually in a letter format straight to the mailbox. Have bought phone covers (the good ones from Spigen), screen protectors and an i... See more

Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store

Information provided by various external sources

Sveriges ledande butik för mobiltillbehör & mobilskal online. 365 dagar öppet köp, oslagbart billiga priser samt snabb & kostnadsfri frakt!


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(6,576)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customercare.

I ordered a procduct that didnt reach my satisfaction. Customerservice found a solution that made me very happy. I would definitely shop here again.

Thank you themobilestore.se 😁

July 15, 2022
Unprompted review
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Rated 1 out of 5 stars

Kundens mardröm

I order an Airpods max carrying case (brand:Spigen)on The Mobile Store,It cost
almost 500kr+shipping,But I found one on Anazon.se. Its exactly the same, same brand
, same design, same color. But it only cost 241kr,and free shopping ! The product is 100%+ more expensive!

I told them about it, first time they said “It is impossible for us to sell for that price as it is even below our purchase price.” I think this time probably it’s my fault, I should check it more carefully before I make this order.

I contacted them,and return this expensive product .I used the return address they gave me. But no one contact me after 2 weeks 14/9. ( the package was ready for pack up at 7/9 )

So I have to contact them again. This time they promised contact me when they get the package.And they told me they knew the package was ready for pickup .

It’s 21/9 today, I contacted PostNord, they told me,this package is still no one pickup!!!!

September 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service! My son dropped his mobile and the screen completely shattered.
I handed it in to be repaired at midday and collected it before 3 pm.
It looked brand new!

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company. Recommend!

Excellent company! Fast and efficient! I have ordered a case Monday evening and already had it delivered the next day! Great designs and they even have the custom made phone covers:)

November 5, 2019
Unprompted review
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Rated 4 out of 5 stars

Good Quality!

Bought case and screen guard for Samsung S7. Nice quality and also great support as they had to resend the package because of wrong item in the first! I recommend!

December 10, 2017
Unprompted review
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