The Petshop Postie Reviews 

110
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I love this company. They always go above and beyond. I often haven't realised I have used the last scoops of dog food (as it is a huge 15kg bag in a dark storage box) and Petshop Postie go out... See more

Rated 5 out of 5 stars

I usually ignore requests for reviews but good customer service should be recognised. Order placed late Bank Holiday Sunday but went through twice due to card glitch. Petshop staff phoned me the next... See more

Rated 5 out of 5 stars

We have been using Petshop Postie for years for Eden Dry food and Tinned food, and couldnt recommend them enough. They always deliver in exceptional time, sometimes next day- and their range and price... See more

Rated 3 out of 5 stars

The delivery man left the heavy bag outside my neighbour's front door instead of mine, which was further to walk. Perhaps he was unsure how to find my home which is behind my neighbours. I did put det... See more

Company details

  1. Pet Store

Written by the company

Petshop Postie is an independent, family run pet shop supplying food, treats and all you need for your dogs, cats, small animals, wild birds, horses and poultry. We are based in Greenock on the west coast of Scotland, but we deliver across the UK with our courier service. We also have a local van delivery service across Inverclyde, West Renfrewshire and some Glasgow postcodes. Our favourite thing is to meet our customers, so please pop into our shop if you are passing and you can browse our great selection, remembering that as an independent Pet Shop we stock brands not always available at your larger pet stores. Most of the products we stock are online, but please get in touch if you don't see what you want and we'll do our best to get it for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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4.7

All reviews

(110)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Excellent service from petshoppostie

Excellent service from petshoppostie
Delivery as always very poor by APC - goods abandoned at front gates on wet drive in light rain.

July 25, 2025
The Petshop Postie logo

Reply from The Petshop Postie

Thank you for taking the time to to post review and we are sorry that APC have let us down. I will let APC know about the issue but we will try a different courier if you order again.

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Rated 5 out of 5 stars

First time we have used them

First time we have used them, they carry good dog food range & Charlie was very helpful when we had a wee query
Will definately use them in future.,
Tom D.

July 25, 2025
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Rated 5 out of 5 stars

They have a good selection of products…

They have a good selection of products and there system of ordering and delivery is first class, simple to use ordering process on line then kept updated by the delivery company. DPD let you know on the day of delivery 1 hour time slot. I actually had to phone Pet Shop Postie once and the problem was sorted immediately. First class company and excellent prices.

July 15, 2025
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Rated 5 out of 5 stars

Fantastic

An absolute wonderful pet supply company with great prices. So efficient, always get my order the next day. I wouldn't use anyone else now!

April 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

Quick delivery. Great prices. Excellent customer service. Highly recommend.

March 19, 2025

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