The Ramp People Reviews 

11,227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,024 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the sturdy, high-quality materials of the products that perfectly meet their daily needs. Many people note that the online ordering process is smooth and straightforward, while customer support staff consistently offers friendly and helpful advice before purchases. However, some reviewers were not happy with delivery complications, mentioning that orders occasionally arrived in separate parts or required contacting support to resolve missing items. A few other people also felt that product sizing could be tricky, noting that certain items were occasionally difficult to fit through standard doorways or spaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and sturdy build of the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and next-day shipping options.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well-made,... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with the efficient and... See more

Order

Reviewers highlight positive aspects of the order process, describing clear websites, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday, only 48 hours after placing my order, 2 small dog ramps arrived to help my dachshund get up and down. Excellent quality and lots of height options means they are perfect for access to the... See more

Rated 5 out of 5 stars

Spoke to staff for advice before purchase, and also after when amending delivery date. In each case, staff were knowledgeable, articulate, helpful. Needed to get wheelchair user into house that ha... See more

Company replied

Rated 5 out of 5 stars

Good clear measuring instructions on website plus advice on what size ramp to buy. Helpful videos of actual product being put into place in a doorway. Product was in stock so delivery was fast. Pri... See more

Company replied

Rated 5 out of 5 stars

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Manufacturer
  4. Medical Equipment Supplier
  5. Office Equipment Supplier
  6. Safety Equipment Supplier

About The Ramp People

Written by the company

The UKs No.1 Ramp Supplier

  • Over 25 years manufacturing experience
  • Best Price guaranteed
  • Thousands of ramps in stock
  • Next Day Delivery Available
  • Free UK Mainland delivery *2-3 days
  • No quibble 60 days returns
  • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(11,227)

924 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just what I was looking for

Great product delivered next day even though I had not asked for next day so Parcel force is a good option. I'm not in need of the rollator yet but am getting used to it before it becomes so. The half step is perfect & makes getting in & out of door much safer

August 18, 2026
Rated 3 out of 5 stars

I found your website misleading

I found your website misleading. I wanted to buy a wheelchair ramp for inside and outside to ensure I cleared the door frame. The photos show a wheeelchair on the ramp giving the impression that the ramp is wide enough for a wheelchair. The only obvious measurement I needed to check was the height of the ramp. Nothing about the width to ensure it was wide enough for a wheelchair. When the ramp arrived it was too narrow for the wheelchair - which is a small one to fit through internal doors.

August 17, 2026
The Ramp People logo

Reply from The Ramp People

Hi there,

Thank you for your review. We appreciate the feedback.

We've taken a look at your order and can see that you've ordered a 7.5-inch rubber ramp.

In the first description on the product page for this product, it lists the below:
Please note: The single ramps are 400mm wide, for mobility aids a pair is recommended. These ramps are often considered heavy so generally left in place.

In addition, the images for the higher ramps with the wheelchair on do show two ramps rather than one.

If you need assistance with ordering a second ramp to create the wider width, please feel free to reach out to our customer service team who would be happy to assist.

Kind regards
The Ramp People

Rated 5 out of 5 stars

The guidance to select the right…

The guidance to select the right product for me was very helpful. The delivery was next day and on time.
The product looks top quality and British made.

August 13, 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Right product

Right product. As described.

August 6, 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

The ramp was delivered by next day…

The ramp was delivered by next day delivery as requested. Great quality, great service.

August 6, 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Professional & helpful

The advisors I dealt with at the Ramp People were professional and attentive. There was an issue with my delivery being delayed, The Ramp People spoke to Royal Mail and sorted it as soon as they were made aware of it. The ramps are just what I needed. I would definitely recommend the company.

August 13, 2026
The Ramp People logo

Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Quick delivery. Item as described and ideal for purpose.

August 5, 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

ramp

good advice, quick and easy service

August 5, 2026
The Ramp People logo

Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Ramp for a church

Ordering via the website was extremely easy. Delivery was earlier than expected. The product is of good quality and was a reasonable price.

August 5, 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 1 out of 5 stars

I still haven’t received the ramp…

I still haven’t received the ramp despite Parcel Force saying they attempted to deliver to my house. I then redirected to our local post office and still not received after 5 days of promised deliveries.

August 12, 2026
The Ramp People logo

Reply from The Ramp People

Hi there

Thanks you for your review, we appreciate all feedback.

We cannot see that you have contacted our customer service team before creating this review. We have passed this on to them so they can investigate this further and reach out to you directly.

Kind regards,
The Ramp People

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