The Spanish Boot Company Reviews 

642
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These boots are of superior quality, absolute comfort from the first wear (Chelsea Boots). Adore them.

Rated 5 out of 5 stars

I just recently purchased the Mariposa healed leather boots. Wow absolutely amazing. I have several from Fairfax in favour and Penelope Chilvers but you cannot beat the value for money of these boots.... See more

Company replied

Rated 5 out of 5 stars

Beautiful boots. Soft leather, look amazing, great fit. Excellent customer service. I sought advice regarding sizing and actually sized down 2 sizes and the fit is perfect. Can't speak about longevi... See more

Company replied

Rated 5 out of 5 stars

Very timely delivery to the USA. I used the size chart on their website and followed the instructions on measuring for their Women’s Spanish Riding Boots classic: Brown (tread sole) and ordered size... See more

Company replied

Company details

  1. Equestrian Store
  2. Leather Goods Store
  3. Outdoor Clothing and Equipment Shop
  4. Polo Club
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

We offer a collection of Spanish leather boots for equestrian & country pursuits. Stylish yet practical many of the designs are classic and timeless. They are beautifully hand made in southern Spain. As a company we aim and in the most part succeed to provide good customer service responding to emails immediately where possible but certainly within 24 hours (excluding weekends). We are always on the end of the phone to answer all your queries! Statutory refund and exchange policy please refer to terms & conditions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(642)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't wait to order more

I ordered size 5 long brown croc boots, so much nicer than those by a "trendier" brand. I have recieved so many compliments on these by people who refuse to pay for the other brand in order to have dozens of folk matching. I plan to order a made to measure pair soon as the foot size is a shade small. Im a 5.5, 6 in fairfax and favor, but the 5 in these was too tight over the top of the foot even after wearing a number of times. I cannot fault them otherwise and look forward to my next pair.

August 21, 2021
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Jenny for taking the time to write a review and stand out from the crowd :)

Advertisement
Rated 5 out of 5 stars

Another great pair of boots from the…

Another great pair of boots from the Spanish Boot Company!
This is the fourth pair of these boots I’ve bought from them over a very long time.
Am never disappointed.
They’re great, look brilliant, fit instantly, no ‘wearing in’ needed. Wore them first time on Sunday and did over an hours walk around fields in them no problem.
Lovely soft leather, last for ages… and I don’t pamper them, I wear them all the time for everything from riding to mucking out, come rain or shine.
Thanks again for super fast delivery.
I’ll be back for sure.

July 12, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you for the fantastic review we love happy returning customers!

Rated 5 out of 5 stars

Amazing boots!

I was thrilled to find this company after being disappointed with the more well known brands of tassel riding boots. Fairfax and Favor, as mentioned in previous reviews, only seem to cater for people with very long and skinny legs!
However this company has different leg lengths and calf sizes and also made to measure for a very reasonable price which is just brilliant and means there is no excuse not to buy some! The boots also have more detail on them which makes them much prettier than the plain ones I have tried to get on before! Fast delivery, gorgeous boots, oh did I mention how good they smell? Once I confirmed they did fit I also ordered the wax to keep them lovely and a new pair of tassels. They too arrived promptly. I cannot recommend this company highly enough and I know I will get many years of enjoyment from them.

July 6, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you so much for the lovely review

Rated 5 out of 5 stars

Beautiful boots

Beautiful boots. Soft leather, look amazing, great fit. Excellent customer service. I sought advice regarding sizing and actually sized down 2 sizes and the fit is perfect.
Can't speak about longevity as recently purchased but I hope they stand the test of time.

May 28, 2021
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking the time to write a review

Advertisement
Rated 5 out of 5 stars

The boots were too big for me so…

The boots were too big for me so exchanged them for size smaller, very easy process and the exchanged boots arrived quickly.

May 25, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Bridgette for taking the time to leave a review

Rated 5 out of 5 stars

Fast and good delivery

Fast and good delivery.
Expensive but high quality boots, higher than Valverde.
Would be useful to have half sizes.

May 21, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you for taking the time to feedback

Rated 5 out of 5 stars

Changed without a scandal

I ordered boots for myself and my wife. I was fine in size, but my wife was not much big. asked to change, they did not fight with us and changed in a short time. we are happy with this company.

March 16, 2021
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking the time to leave feedback

Rated 5 out of 5 stars

I absolutely love my boots!!

I absolutely love my boots. I tried a pair of fair fax and favor boots but they were so uncomfortable and ill fitting so they got returned. Then I ordered my Spanish boots and instantly loved them. The fact the company also do a made to measure service is brilliant as with the other boot brand I have mentioned you need to be a 6 foot super model for them to fit. I love the quality and the speedy delivery service.

March 7, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you so much for the lovely review

Advertisement
Rated 5 out of 5 stars

the boots are as described and…

the boots are as described and brilliant the booits were deliverd as promised quickley and undamaged

March 7, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you so much for taking time to feedback

Rated 5 out of 5 stars

these boots are amazing!

these boots are amazing! Very nice quality and details..super pleased with my purchase!!

March 2, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you for the great feedback!

Rated 5 out of 5 stars

I received my beautiful suede boots…

I received my beautiful suede boots earlier than expected which pleased me. I was on the fence as to what size to get and the website recommends sizing down one size I am SO GLAD I DIDN’T do that! I ordered my normal regular E40 and I’m extremely happy that I did. I don’t understand why the sizing on website recommends sizing down? The boot fits just as it should! Super stylish and comfy! I hope these are my go to boot for the rest of my life. waited 11 years to buy these boots after seeing Duchess Catherine wear the leather version. Well worth the wait!

February 9, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Hi Theresa

Thanks for taking the time to write a review. I am glad the sizing was right for you not everyone goes down but the majority that is why we provide the size chart so everyone can check as an individual. Enjoy your boots!

Rated 4 out of 5 stars

Brown suede flats with leather sole

Brown suede flats with leather sole. So far have just tried them on and they fit perfectly over a pair of jeans, so am delighted so far, they look and feel good quality. Will be used as a smart pair of boots when I go out, if we ever do again!!! Sizing was spot on as well.😊

February 6, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you for taking the time to write a review. Yes let's hope we get to go out soon!

Advertisement
Rated 5 out of 5 stars

Just received my second pair of these…

Just received my second pair of these brilliant boots. Walked for 1 hr in them straight away no problems . Love them.

February 5, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Excellent glad they so comfy and taking the time to write a review.

Rated 5 out of 5 stars

Great quality & unique products

Great quality and my order arrived very quickly. I would definitely buy again from this company.

January 14, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking the time to feedback.

Rated 1 out of 5 stars

First order with the company

First order with the company. I normally order Fairfax and Favour. The boots come up unusually large around the leg and therefore I need to return. On speaking to the company I discovered that not only do they not provide not even a returns form but I need to arrange a return and pay myself. This is a first for us and we order through many companies online and returns policies are normally straight forward and certainly not paid for.

January 13, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Hi Rebecca - sorry to hear that you are not happy with the boots. The calf sizes of the boots are stated on the website they do not suit everyone as everyone is different. Where as you need a smaller calf other people need a larger calf and we find that a large percentage of our customer do fit them and outside of that we do offer a made to measure service for those that don't fit the standard.
With regards to the returns there is a form in the envelope sent in the box with the boots. It is clearly stated on the website that that returns are no covered by us. We are a small company and are not in a position to offer free returns we unfortunately don't have the financial resources of F&F.

Advertisement
Rated 5 out of 5 stars

Quick service

Quick service, good quality product

January 4, 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Jane for taking the time to send great feedback

Rated 5 out of 5 stars

First class service

First class service, ordered two lots of tassels for my boots and within 3 days they were delivered.

December 14, 2020
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking the time to feedback Gill

Rated 5 out of 5 stars

Excellent product & fast delivery

Excellent product. Can't wait to put the tassels on my new boots at Christmas!
Beautifully boxed and great quality. Received quickly.
Thank you.

December 10, 2020
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Marion for taking the time to leave feedback. Enjoy your boots :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look