Marcus was incredibly helpful and professional. He listened patiently to my billing issue, followed up with care, and made sure everything was resolved. He was so polite, patient, and understanding th... See more
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Ommer was very helful today when helping me upgrade my contract. He gave me all the advice and help I needed. My parents also needed help with something and he was very patient and understanding with... See more
Company replied
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
Company replied
Nilza brilliant at Manchester Arndale! Fantastic help, explained things easily and made us feel so welcome! 5 stars
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Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
359 reviews
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I saw Hayley in the Three store today…
I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his sim card and gave us some advice on lowering his bill. Excellent customer service with a smile
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Amanda! We're so glad Hayley could turn a stressful situation around and make getting a replacement SIM easy for you and your son. It is great to hear she could also help you find ways to lower the bill! 😇 -Prabhjeet
Abigail went through all my accounts…
Abigail went through all my accounts and updated all records and saved me some money in the process. Excellent service. Give that girl a raise.
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Joy, thank you for the brilliant ⭐⭐⭐⭐⭐ review. We’re so pleased to hear that Abigail took such thorough care of everything and helped you get the best outcome. -Maryalex
Sidra is an amazing person and I am…
Sidra is an amazing person and I am glad she was in today. She gave me a fantastic offer that makes me speeches today!
Bless her.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Martha! It’s great to hear that Sidra made the whole process feel effortless and ensured such a seamless experience. -Afaq
I visited 3 store and was greeted by…
I visited 3 store and was greeted by Ommar he was really supportive
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Great to hear about your visit to our 3 Store, Sandra. It’s brilliant to know Ommar made you feel welcome and provided such supportive help during your time with us. -Shivam
i came in the store and some lad called…
i came in the store and some lad called daniyal Helped me out with a smile, excellent customer service skills proved by this gentleman as he Spoke well mannered and as i was confused with certain Aspects , he clarified them and made it easier to understand.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Rauf, we’re pleased Daniyal could provide such a welcoming experience and offer the clear guidance you needed to feel confident with your choices. -Kishan
Mariyam was really friendly and advised…
Mariyam was really friendly and advised me on the best contracts that were available. Really supportive and would definitely come more regularly. Value for money is also very reasonable
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Muhammed, thank you for sharing your experience. It’s great to hear Mariyam was friendly and helped you find the right contract. We’re glad you felt supported and found good value. -Manavata
Ameen’s customer service was 10/10
Ameen’s customer service was 10/10, extremely friendly and helpful. Sorted my issue out with ease
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for sharing, jay! 🎉 Ameen clearly delivered amazing service, and hearing that you gave us a perfect 5⭐ truly makes our day. 🥰 -Ayesha
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Blessing! We’re so glad you enjoyed the great and quick service. Bis will be thrilled to hear this. -Ayesha
Excellent customer service from Marcus
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Grateful for your message, Samuel. Wonderful to hear Marcus provided the level of support you were hoping for. We’ll make sure he sees this. -Manavata
Rash very good service thanku so much
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Shafi, thank you for your kind feedback! We’re really glad Rash was able to support you and make things easy. Your appreciation means a lot to us. -Suhaas
Sidra customer service was amazing and…
Sidra customer service was amazing and good ,her communication very effective ,easy and understanding.and she is very professional and good at what she does kudos to her
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Kate, thank you for your lovely feedback! We’re delighted Sidra delivered clear and attentive service, making everything comfortable for you. -Suhaas
Shout out to Anto for being amazing!
Anto was so friendly and helpful, she went above and beyond in making me feel welcome and supported, 10/10 would recommend asking her for help!
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Nickie, thank you for the amazing feedback! We’re so pleased to hear Anto made your visit memorable and welcoming. Your recommendation really means a lot to us. -Suhaas
Had a wonderful experience with Nilza
Had a wonderful experience with Nilza.
She was so nice and helpful
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Jonah, great to hear Nilza made such a positive impression and supported you so well during your visit. -Shivam
Javs helped me today and helped me get…
Javs helped me today and helped me get a new phone. I was very pleased with the service. Thank you javs
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Faisal, we’re glad your experience was such a good one. Javs offered brilliant assistance and helped you get set up with your new phone. -Manavata
I met Attique in three store
I met Attique in three store, Perfect explanation, and customer welcoming, he's friendly and nice
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
This is fantastic to hear, Atinuke! ✨ We’re delighted that Attique made such a positive impression with his clear guidance at our store. Hope you have a wonderful day! 😊 -Maryalex
Came in with my phone stating no sim…
Came in with my phone stating no sim available. Rash was really helpful ended up leaving with a great broadband deal and a cheaper contact sim than I already had. Can not thank her enough.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Kaylem, thanks for sharing this with us. It’s great to hear Rash was able to help you sort everything out and find options that worked better for you. -Shivam
Abigail and tyler both done great job
Abigail and tyler both done great job
Thankss
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
This is the kind of feedback that makes us smile, Syed! 😊 We’re thrilled to know Abigail and Tyler made such a strong impression. 🌟 -Veronica
Excellent service
I went in to the Manchester Arndale store after ordering a wifi hub online. I dealt with Nilza who was really helpful, not only did she keep things moving quickly she also got me a better offer than I originally ordered. Excellent service from Nilza
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Naeem, that’s fantastic! 🎯 Nilza at our Manchester Arndale store went above and beyond with quick service and a better offer than expected. Thank you for this brilliant 5⭐ shout out! 🌟 -Samad
Nilza she is very good lady
Nilza she is very good lady . Customer service is very good
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Muhammad, it’s wonderful to hear how Nilza made such a positive impression on you. Her kindness and professionalism clearly stood out. -Manavata
The good lady Nilza with a good manners
The good lady Nilza with a good manners
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Atif, that’s brilliant! We’re thrilled to hear that Nilza made such a strong impression on you, and we hope we can make it a perfect 5 next time. 😊 -Veronica
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