Marcus was incredibly helpful and professional. He listened patiently to my billing issue, followed up with care, and made sure everything was resolved. He was so polite, patient, and understanding th... See more
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Ommer was very helful today when helping me upgrade my contract. He gave me all the advice and help I needed. My parents also needed help with something and he was very patient and understanding with... See more
Company replied
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
Company replied
Nilza brilliant at Manchester Arndale! Fantastic help, explained things easily and made us feel so welcome! 5 stars
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Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
359 reviews
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I lost my phone a couple days ago
I lost my phone a couple days ago. I came to the shop for help on how the insurance claim works. I spent over an hour with Blessing who helped me through the whole service.
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi, Yohannes! We’re really pleased our team could take the time to walk you through the insurance process and make sure everything was handled properly. Thank you for sharing this! ☺️ -Prabhjeet
Came to the Manchester city centre…
Came to the Manchester city centre store, Mian was super helpful. Sorted us out gave us good prices and got what we needed.
Thanks for all your help
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Moiz, it is great to hear that Mian provided such helpful support at our Manchester City Centre store. We are glad he could find the right solutions and pricing to meet your needs, and we really appreciate you sharing your thanks with the team. -Kishan
Abbie was very polite
Abbie was very polite, professional at her job, very helpful she took her time and explained every detail about the deal to and all the options that are there for as a customer
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello Isata, every cherished memory is shaped by people like Abbie, whose dedication truly stands out. Notes like yours, always make us smile. -Ashifa
I was greeted by ommar and he was very…
I was greeted by ommar and he was very polite and helpful in choosing a sim plan
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Zain. It is wonderful that Ommar provided such brilliant support while you were selecting your new connection. -Kishan
Marian was amazing sorted my issue
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That's wonderful to hear, Gurpreet! 😊 We’re delighted that Marian was able to resolve your concern and provide such great support. -Maryalex
David who served me was prompt and…
David who served me was prompt and knowledgeable, and served me with no fuss - just what I was after 👍
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s impressive, John 🎯 It is brilliant that David used his stellar expertise to ensure a prompt and efficient experience that was spot-on for you 🌟 -Arvind
Very helpful and active listener Ameen
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Rabi, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Ameen. -Prabhjeet
I received great service from…
I received great service from Biswarupa!!! she was lovely today.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Hannah, we're thrilled that Biswarupa delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Maryalex
Lovely staff called biswarupa she was…
Lovely staff called biswarupa she was Very fast and efficient and she gave lovely service aswell
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
This truly brightened our day, Monica. The way Biswarupa handled everything with ease and charm shows the level of care she brings to every interaction. She definitely made your experience stand out. -Manavata
I came to get a braod band
I came to get a braid band. The service was fast and awesome. Anto make all process easier and seamless, Kudos to her.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for sharing your experience. We’re glad Anto made the process simple and efficient, ensuring everything went smoothly. We appreciate your positive feedback. -Suhaas
I had a lot of trouble ordering my upgrade
I had a lot of trouble ordering my phone online, a lot of technical issues and my order wouldn't go through, marcus helped me get the best deal and get my upgrade ordered
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Madison. We’re pleased Marcus provided expert assistance and ensured your upgrade was completed with excellent value. -Suhaas
Ateeqe was superb today and saved me…
Ateeqe was superb today and saved me and my family a lot of money. Thank you.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey there, it’s fantastic to hear how Ateeqe made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Marcus from the market street 3 store…
Marcus from the market street 3 store is very open and welcoming,he made upgrading my phone so easy whilst making sure i understood everything. Absolute credit to the store.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for the 5⭐ review! We’re delighted Marcus at Market Street made your upgrade simple and ensured you felt fully supported throughout. -Suhaas
My experience with Hayley was super…
My experience with Hayley was super today.The best customer service I have with her.Pleasr give Hayley a pay rise.She is so brilliant and welcoming.Thank you.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Karine, thank you for sharing this. It’s great to hear that Hayley made the experience smooth and delivered such attentive support. Have a wonderful day! -Afaq
Reply from Three UK - 3Store Manchester (Arndale)
Hi there, we’re delighted Bisrupa gave you such supportive service during your visit. -Shivam
Excellent
Excellent, honest customer service, timely resolution to my two problems, service with a smile and very informative. Got me a good set up sorted within half an hour. Would recommend again. Marcus was genuine and helpful and Is a credit to Three.
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s impressive, James 💫 We’re glad that Marcus guided you with such honesty, solved both concerns promptly, and had your setup ready in great time. He’ll be delighted to know his efforts earned your kind recommendation ❤️ -Arvind
Very helpful
Anto helped my college David set up our new phone contract helping him pick the right plan advising him of all the promotions available.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for your feedback, Richard! 😊 We’re happy to hear that Anto made the process easy for your colleague David and helped him pick the perfect plan. -Veronica
Attique was really helpful
Attique was really helpful! 100% would recomend
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Amazing, Oli! We’re delighted to hear Attique gave you such outstanding support. Thank you for recommending us so highly! 😇 -Prabhjeet
Great support
We called in the Manchester branch on Market Street and a lovely guy named Attique helped me with the new phone I purchased in January from the Ashton- Under-Lyne branch.
I was having trouble with the phone cutting out on calls and no signal sometimes.
Many thanks to Attique!!
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
It’s wonderful to hear Attique gave you the support you needed. We’re glad he made your visit smooth and appreciate your thoughtful feedback. -Suhaas
Rhys (Reisse) was a superb help…
Rhys (Reisse) was a superb help resolving an e-sim issue in store. Wanted to make sure the whole process was sorted end to end (which it was). Top support.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for your lovely feedback, Alistair! We’re so happy to hear that Rhys looked after you so well and supported you with everything you needed at our store. 😊 -Veronica
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