I like this site and use it a lot. My most recent order of bare root ferns has not sent up any shoots yet after several weeks. I think I ordered too late into the summer. I will keep an eye out to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Most of the bare root plants are growing. It took a long time to recieve them tho. I'm waiting til fall with cooler weather to transplant them outside.
Company replied
About 6 of the plants were almost dead upon arrival, but all the others look great and healthy. We hoping the 6 sad one would perk up,but they didn't and died. Because they looked so bad compared to... See more
Company replied
There were no planting instructions with the baggies or on the website so I did my best and tried to use Google for the rest. Several items never came up, but it's possible that they're ephemeral? I d... See more
Company replied
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very late delivery
Very late delivery, small unhealthy perrinials, which as of July show no signs of plant life. I was just ripped off, just going to take it as a loss.
June 1, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed with your order.
Many of our bare-root perennials naturally spend their first season establishing strong root systems underground and often do not produce visible top growth until the following spring. While they may appear inactive above ground, this is normal for many perennial species.
We understand this can be discouraging if you were expecting immediate growth, and we appreciate you sharing your experience. Our goal is always to provide healthy, viable plants that will return season after season.
– Bailey
TN Nursery
After long wait I received order and…
After long wait I received order and sticks planted immediately. Now almost about a month one stick survived and started growing but other got dried and died 😭
July 16, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear your experience was disappointing.
During our busy spring season, processing times can occasionally be longer than usual due to the high volume of orders. Bare-root plants often resemble dormant sticks when they arrive, and it's common for them to emerge at different rates. Depending on the species, some plants spend their first growing season establishing roots and may not produce visible top growth until the following spring.
We appreciate your feedback and thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
The email notices were timely
The email notices were timely. TN nursery informed me what to expect from my delivery. I am certainly looking forward to next season for my blossoms to bloom!
May 7, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Great customer service
Great customer service, prompt response, good quality plants
May 28, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
For some reason the only plant that…
For some reason the only plant that survived was one! I ordered two and you sent three but two of them were dead they're still in the ground trying to grow them but no leaves just one plant got leaves
July 16, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear only one of your plants has leafed out so far.
Bare-root plants often emerge at different rates, even when they're the same variety. It's not uncommon for one plant to break dormancy while others remain focused on establishing their root systems. Depending on the species, some may not produce visible top growth until the following spring.
We appreciate your patience and thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
No signs of life
I ordered 4 Kousa Dogwoods and 2 Red Hybiscus and none of them are producing any signs of life. The look just like the way I received them. Not a good experience.
June 16, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear your plants have not shown new growth yet.
Kousa Dogwoods and Red Hibiscus can emerge at different times depending on weather, soil conditions, and local climate. Bare-root plants often spend their first season establishing healthy root systems before producing significant top growth, and some may not show visible growth until the following spring.
We appreciate your feedback and thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
Disappointed
Out of all the roots you sent me only one grew and it took longer than expected to arrive
May 27, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed.
During our busy spring season, processing times can occasionally be longer than usual due to the high volume of orders. Many dormant bare-root plants also establish at different rates, and depending on the species, some spend their first growing season developing roots before producing visible top growth the following spring.
We appreciate your feedback and thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
Both bare root trees have leaved out…
Both bare root trees have leaved out and looking well.
May 18, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Didn’t know that plants were going to…
Didn’t know that plants were going to be roots only. Only 4 of 6 have survived.
April 1, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear your order didn't fully meet your expectations.
Most of our plants are shipped as dormant bare-root stock, and that information is included on the product pages because bare-root plants establish strong root systems and ship safely. We're glad that four of your six plants established successfully. The remaining dormant plants may still be developing below the soil, as many bare-root perennials don't produce visible top growth until the following spring.
Thank you for your feedback and for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
Product came on time was exactly what I…
Product came on time was exactly what I ordered and so far they're all living
June 3, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Ordered two trees got three
Ordered two trees got three, all are doing awesome! Great job!
July 16, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
I purchased 2 plants and only one of…
I purchased 2 plants and only one of them survived. They both shipped dormant but only one has grown leaves. It has been over a month now.
July 16, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear one of your plants has not shown new growth yet.
Many dormant bare-root plants emerge at different rates, and it's not uncommon for one plant to leaf out well before another. Depending on the species, some plants spend much of their first growing season establishing roots and may not produce visible top growth until the following spring.
We appreciate your patience and thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
The roots came in soggy brown paper…
The roots came in soggy brown paper bags and smelled like they were starting to rot. I'm not confident that any of what I planted was viable.
May 29, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were concerned when your order arrived.
Bare-root plants are intentionally packed in moist paper to help retain moisture during transit, so damp packaging is normal. Many dormant roots also have an earthy smell that can be mistaken for decay, but it does not necessarily indicate the plants are unhealthy.
We appreciate your feedback and hope your plants establish well over time. Thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
Ferns
I planted them and they are starting to pop out of the ground. They look good so far.
July 16, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Waited a long time for shipment
Waited a long time for shipment.
Ordered on 4/27/2026.
I notified them on 5/19/2026 and they said they were running behind 10-12 business days.
All of a sudden it was shipped the next day on 5/20/2026.
Just would have been nice to be notified of that.
April 27, 2026
Unprompted review
Reply from Tnnursery
Thank you for your feedback.
We sincerely apologize for the delay. During our busy spring season, we experienced an unusually high volume of orders, which extended processing times beyond our normal schedule. We're glad our team was able to provide you with an update, but we understand your point that more proactive communication would have made the wait less frustrating.
We appreciate your suggestion and will continue working to improve communication during peak shipping periods.
– Bailey
TN Nursery
They came very late, then died.
They came, but they took forever tobet here. They were black. I planted the roots anyway and they didnt make it. It has felt hotter than the 97+/-° that the weather says it is. If the mail had not delayed they would've probably made it, other plants have. It was just easier not to get frustrated trying to get them replaced.
May 20, 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear your plants didn't establish.
While bare-root plants often appear dark or black due to dormancy, that is normal and not an indication they are dead. Unfortunately, prolonged shipping times and extreme summer temperatures can make establishment more difficult, especially when plants are transplanted during periods of intense heat.
We appreciate your feedback and are sorry your experience wasn't what we strive to provide.
– Bailey
TN Nursery
Great quality plants!
The plant quality was great and they communicated well about a small delay on shipping. They even sent a few extras!
May 1, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
I like this site and use it a lot
I like this site and use it a lot. My most recent order of bare root ferns has not sent up any shoots yet after several weeks. I think I ordered too late into the summer. I will keep an eye out to see what happens and maybe limit my orders to spring and fall going forward.
May 22, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Ok, but not great.
There were no planting instructions with the baggies or on the website so I did my best and tried to use Google for the rest. Several items never came up, but it's possible that they're ephemeral? I don't know and I'd rather replace those plants from another company at this point. It also took almost a month for everything to arrive after I ordered, and only a few of those days were in transit. So instead of planting in mid-May as hoped, I didn't get things in the ground until early-June.
May 10, 2026
Unprompted review
Reply from Tnnursery
We're sorry your experience didn't meet your expectations.
Planting instructions are available on our website, through the QR code included with every shipment, and in our planting videos. Many native and woodland perennials, including ephemeral species, naturally spend their first season establishing roots and may not produce visible top growth until the following spring.
During our peak spring season, processing times can also be longer due to the volume of orders. We appreciate your patience and your feedback, which helps us continue improving both our shipping process and the information we provide.
– Bailey
TN Nursery
Easy to find what I needed
Easy to find what I needed, very reasonable prices and timely delivery
April 16, 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.