Conveniently able to drop off car late on day before MOT date which helped us immensely. Talk through Video inspection under car is great to advise on condition seen. Thanks Leon. Jamie Barrett’... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Bought a Hyundai Tucson from Toomey, Southend earlier this week. We had met with Bradley Isaac the previous week and had decided on the age/mileage etc. Bradley was brilliant in explaining the options... See more
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
On my arrival at the centre, Jamie was welcoming and courteous and we discussed the checks to be carried out on my vehicle. On collection he helpfully explained what work had been done. I'm a very sa... See more
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great Experience
Sarah was great, from the Service booking phone call, to the appointment itself. She was friendly and engaging, but professional. I received a phone call to confirm the appointment and regular updates while I was waiting for my car to be returned to me. She check in on me regarding my experience at the end too. A lovely lady who is a credit to the company.
August 22, 2026
Unprompted review
Great experience for 2nd year service
Great experience for 2nd year service. Ellie on the reception desk gave frequent updates on timescales very polite and friendly. Efficient and speedy service.
August 22, 2026
Unprompted review
Service Department
Sarah in the service department was so polite and helpful. She kept me updated every step of the way with regards to my service and double checked something I had a query on. Fantastic customer service. Thank you!
August 21, 2026
Unprompted review
A great service technician (Chris) and…
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
August 22, 2026
Unprompted review
Sarah was brilliant
Sarah was brilliant , she kept me informed on what was happening with my car ,
Everything was of a high standard
August 21, 2026
Unprompted review
From start of raising the issue the…
From start of raising the issue the service I received from Sarah was at the level I'd expect. I don't alway receive this these days, so was a nice experience from my first phone to collecting the car.
August 21, 2026
Unprompted review
Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
August 21, 2026
Unprompted review
Great experience this morning booking…
Great experience this morning booking in my car for a service, MOT, and reporting my car radio was faulty. This was the speediest and friendliest hand over of paperwork and vehicles I have ever experienced. Sarah was great well done.
August 20, 2026
Unprompted review
Olivia was a very pleasant young lady…
Olivia was a very pleasant young lady and welcomed me when I arrived. I was offered a choice of two cars which I found was good, and when my car was ready to be collected I saw the Olivia again which was also really good as she already knew what was happening. Olivia took the time to explain exactly what all the paperwork was, and I left feeling well looked after.
August 20, 2026
Unprompted review
Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
August 20, 2026
Unprompted review
Reply from Toomey Motor Group
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Good customer service
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
August 20, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Colin,
We're so happy to hear that you had a positive experience with our team, particularly Sarah's excellent customer service and attention to detail." Thank you for taking the time to share your feedback!
Kind regards, Toomey MG Southend.
Mia Charter was very helpful
Mia Charter was very helpful, prompt communication etc.
August 20, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Hariprashanth,
We're really glad to hear that you had a great experience with our team! Your satisfaction is our top priority.
Kind regards, Toomey Chery Basildon.
Sarah couldn't have been more helpful!!
August 19, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Joe,
I'm glad to hear that Sarah was able to assist you effectively. She did a great job of providing the help you needed.
Kind regards, Toomey MG Southend.
Inster recall and more
Everything went according to plan , Jammie was really helpful and very knowledgeable. The video was a surprise and a good idea, nice to see underneath of my vehicle.
August 18, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Geraldine,
Thank you for sharing your wonderful experience with us! We're really glad to hear that everything went smoothly and that our team member Jamie provided excellent service.
Kind regards, Toomey Hyundai Southend.
Sarah was as helpful as always
Sarah was as helpful as always. First rate service thank you
August 19, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Debbie,
We're really glad to hear that our team, including Sarah, provided you with the first-rate service you deserve. Thank you for your kind words and for choosing us!
Kind regards, Toomey MG Southend.
Jamie was brilliant
Jamie was brilliant, informative, helpful and took time to answer all of our questions. Very professional.
August 18, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sylvia,
Thank you for taking the time to share your wonderful experience with us! We're happy to hear that Jamie provided exceptional service, answering all your questions in a professional manner.
Kind regards, Toomey Hyundai Southend.
Great service
Great service! Promptly seen and car was ready within a few short hours. Very friendly and highly recommend.
August 19, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Racheal,
We're so happy to hear that you had a great experience with us! Thank you for your kind words, we're glad we could provide the level of service you expected.
Kind regards, Toomey MG Southend.
Sarah was extremely helpful and…
Sarah was extremely helpful and understanding. A real ambassador for your brand
August 19, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Richard,
We're glad to hear that Sarah provided a positive experience for you, and we appreciate her efforts in being understanding and helpful. We'll make sure to recognise her great customer service skills.
Kind regards, Toomey MG Southend.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
August 19, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
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