Conveniently able to drop off car late on day before MOT date which helped us immensely. Talk through Video inspection under car is great to advise on condition seen. Thanks Leon. Jamie Barrett’... See more
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Review summary
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Bought a Hyundai Tucson from Toomey, Southend earlier this week. We had met with Bradley Isaac the previous week and had decided on the age/mileage etc. Bradley was brilliant in explaining the options... See more
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
On my arrival at the centre, Jamie was welcoming and courteous and we discussed the checks to be carried out on my vehicle. On collection he helpfully explained what work had been done. I'm a very sa... See more
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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Brilliant service all round
Brilliant service all round. Sarah in Customer Service was very helpful and efficient in both dropping the car off and on pick up.
Clear communication from the mechanics in diagnosing the problem and with the solution.
August 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Kevin,
We're glad to hear that our team, including Sarah, provided you with a positive experience. Our goal is to ensure clear communication throughout the process, and it's great to know that we were able to achieve this in your case.
Kind regards, Toomey MG Southend.
Reply from Toomey Motor Group
Hello Ben,
We're pleased to hear our service was quick, easy, and friendly! We'll keep working hard to make sure every interaction with us is just as smooth and enjoyable.
Kind regards, Toomey Chery Basildon.
Excellent and friendly customer service…
Excellent and friendly customer service from Sarah on the Service desk.
August 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Scott,
We're happy to hear that our team, especially Sarah, provided you with an exceptional experience. Your satisfaction is our top priority, and we're grateful for your kind words!
Kind regards, Toomey MG Southend.
Excellent service from Sarah and the…
Excellent service from Sarah and the team at MG Toomey Southend. Friendly and welcoming experience with full transparency throughout the service. Easy 5 stars!
August 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Mr. Ronan,
We're delighted to hear that you had a fantastic experience with Sarah and the team, and we appreciate your kind words about our service.
Kind regards, Toomey MG Southend.
Fantastic service from MG as always
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.
August 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Leanna,
We're pleased to hear you had another great experience with us, and we'll pass along your kind words to Ellie!
Kind regards, Toomey MG Basildon.
Excellent service as always from…
Excellent service as always from Hyundai, Southend on Sea. Jamie the service guy was very polite & friendly. The mechanics made a tidy job of carrying out my service.
August 19, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sara,
We're glad to hear that our team at Hyundai Southend on Sea provided you with excellent service and that Jamie was particularly helpful and friendly. We'll make sure to pass on your positive feedback about the mechanics' work to the team, so they know their efforts are appreciated.
Kind regards, Toomey Hyundai Southend.
Great customer service
Sarah made me feel at ease straight away, even before my visit. Sarah was really helpful with booking my appointment and even changed it to an earlier time for me. When I arrived, Sarah made me feel welcome. She had all the information and details ready for me. Sarah was both professional and personable. After the service to my car, Sarah went through the paperwork with me. She then kindly walked me back to my car after checking that I was happy with everything. It was lovely to receive such wonderful customer service.
August 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Judith,
We're glad to hear you had a great experience at our location! Thank you for recognizing Sarah's exceptional customer service, we'll be sure to pass along your kind words.
Kind regards, Toomey MG Southend.
Brilliant service!
Had a very pleasant experience at MG Southend today.
When calling to book beforehand, Sarah was extremely helpful and managed to fit me in, in the short time frame I had.
Sarah was again very friendly and welcoming on the day, explaining what would happen and also kept me in the loop throughout the time they had my car of what was happening, how much longer etc.
Fabulous service :) x
August 24, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Megan,
We're really glad to hear that you had a brilliant experience at MG Southend! Thank you for your kind words about Sarah's helpfulness and friendliness, we'll be sure to pass them along.
Kind regards, Toomey MG Southend.
Great Experience
Sarah was great, from the Service booking phone call, to the appointment itself. She was friendly and engaging, but professional. I received a phone call to confirm the appointment and regular updates while I was waiting for my car to be returned to me. She check in on me regarding my experience at the end too. A lovely lady who is a credit to the company.
August 22, 2026
Unprompted review
Great experience for 2nd year service
Great experience for 2nd year service. Ellie on the reception desk gave frequent updates on timescales very polite and friendly. Efficient and speedy service.
August 22, 2026
Unprompted review
Service Department
Sarah in the service department was so polite and helpful. She kept me updated every step of the way with regards to my service and double checked something I had a query on. Fantastic customer service. Thank you!
August 21, 2026
Unprompted review
A great service technician (Chris) and…
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
August 22, 2026
Unprompted review
Sarah was brilliant
Sarah was brilliant , she kept me informed on what was happening with my car ,
Everything was of a high standard
August 21, 2026
Unprompted review
From start of raising the issue the…
From start of raising the issue the service I received from Sarah was at the level I'd expect. I don't alway receive this these days, so was a nice experience from my first phone to collecting the car.
August 21, 2026
Unprompted review
Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
August 21, 2026
Unprompted review
Great experience this morning booking…
Great experience this morning booking in my car for a service, MOT, and reporting my car radio was faulty. This was the speediest and friendliest hand over of paperwork and vehicles I have ever experienced. Sarah was great well done.
August 20, 2026
Unprompted review
Olivia was a very pleasant young lady…
Olivia was a very pleasant young lady and welcomed me when I arrived. I was offered a choice of two cars which I found was good, and when my car was ready to be collected I saw the Olivia again which was also really good as she already knew what was happening. Olivia took the time to explain exactly what all the paperwork was, and I left feeling well looked after.
August 20, 2026
Unprompted review
Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
August 20, 2026
Unprompted review
Reply from Toomey Motor Group
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Good customer service
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
August 20, 2026
Unprompted review
Reply from Toomey Motor Group
Hello Colin,
We're so happy to hear that you had a positive experience with our team, particularly Sarah's excellent customer service and attention to detail." Thank you for taking the time to share your feedback!
Kind regards, Toomey MG Southend.
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