Our recent tour ‘Taste of Puglia’ was an amazing experience. From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just back from beautiful Sorrento topflight highly recommened. I dont nornally do reviews but have to reconise the amazing support we got from Our topflight rep Wendy. All trips were organised and run very smoothly. She always checked with us on times, locations never had a rep that was so attentive. Wendy arranged with the hotel ( Astoria) to open the dining room ahead of early trips and departure. My husband is suffering from an injury to his knee and helped getting on buses and tours. She is a lovely person very approchable and friendly and enriched our experience on holiday. Thank you Wendy x

Reply from Topflight
It was the best holiday I've experienced. There is no way I would have managed all the walking if Stefano had not organised tuck tuck etc. Stefano was an excellent 5 star Tour Drictor, always in good humour, great fun and with excellent knowledge of every tour. The hotel was so beautiful ,& comfortable and staff were excellent & attentive. Dinners & breakfasts were delicious. Stefano 5 star all the way many thanks also driver Cosemo.

Reply from Topflight
A well put together holiday, excellent accommodation, transfers to and from resort made easy, good balance of tours and days to yourself to do what you like. Resort reps were very knowledgeable and helpful if needed.

Reply from Topflight
We really enjoyed our holiday the rep Malcolm was excellent & went above & beyond his job he was so helpfull & always available. The hotel was excellent would prefer if we would change lunch instead of dinner on half board.

Reply from Topflight
Our holiday was excellent great tours and an outstanding tour guide in Andrea. Everything was fist class. However our hotel experience was far from a four star. We were possible unfortunate in the bedroom we were allocated. While it was old especially the shower area everything was very clean. The breakfast every morning was tinned fruit cocktail, coffee machine didn’t work & the handles on the toaster were broken. Cooked breakfast which consisted of rashers & scrambled eggs were made early in the morning & not prepared as u waited. Disaster for a four star hotel.

Reply from Topflight
We have just returned from our lovely trip to Puglia. Very well organised and a huge variety of places to see and things to do. Stefano our guide is a total superstar. My sister unfortunately had a bad fall with fractured limbs and he was so good to us. Helping us find hospitals making sure we were looked after we cannot thank him enough. We had had such a lovely time with all the other guests who were also so kind to us. When she is back on her feet we will definitely use Top Flight for another trip. I should just mention the hotel was amazing also. Thank you Sue and Liz .

Reply from Topflight
I had a great time in Puglia and Stefano was an amazing tour guide, very patient, caring, knowledgeable and hilarious. Stefano looked after us very well. I loved every city we visited in Puglia.

Reply from Topflight
Just back from Puglia on the fully escorted tour as recommended by Orrs Travel in Ards and it didn’t disappoint. From the moment we were greeted by our tour guide Stefano at the airport we knew we were in for a good time. He was the ultimate professional and was very attentive to everyone but also the more elderly in the group if they needed some extra help.
The hotel Relais was fantastic with lovely rooms, great food and the staff were excellent.
The itinary was perfect. We always had time for a good breakfast before setting off for the day and the excursions were excellent. Stefano gave his daily recommendations to everyone for places to eat, whether you wanted gelato, snacks or something more substantial. His famous saying “ no one gets left behind” was always appreciated even though this group were superb time keepers. The people in Puglia were genuinely friendly and welcoming to visitors in there area and they couldn’t do anymore to make our holiday more enjoyable.
Stephen and Dianne McCormick.

Reply from Topflight
Great holiday, great reps. Organised tours very good. I would have preferred the rest days not to come together. Have a tour day, a rest day a tour day and a rest day.

Reply from Topflight
Just back from Puglia, staying at the Relais Porta Del Sud hotel on the 'Taste of Puglia' escorted tour. We had the most amazing week and could have stayed longer. The staff at the hotel were great and the food was lovely. It was the first time we had booked an organised tour but it exceeded all our expectations. Our group were amazing and our Tour guide, Stefano, was exceptional, he really did go above and beyond to make sure everyone had the best experience possible but his personality, expertise and knowledge bonded the group together effortlessly and for this week it felt that we were more like family. Would give this holiday 10/10 and Stefano was definately the key to it's success.

Reply from Topflight
Just back from a wonderful holiday in Puglia. Everything was excellent, however the holiday was made extra special by our tour leader, Stefano. He was unfailingly pleasant, caring & helpful & of course knowledgeable about our excursions. We would give him more than 5 stars if we could!! Nothing was too much bother for him.
The whole holiday was excellent - transfers (our bus driver Cosimo was very good), hotel, food, hotel staff and excursions. Damian & Patricia

Reply from Topflight
Our group guide Stefano made our trip pure magic and extra special. The Hotel in Puglia was amazing as was the food and service. 100%
Jim Sweeney

Reply from Topflight
We arrived in Brindisi, on 9th June. We were met by our topflight guide Stefano, who was very welcoming and friendly. Everything from the time we arrived til the time we left was perfect. A couple of people had problems and Stefano was quick to sort things out. He couldn’t do enough to help. All of our tours were fantastic, and Stefano was very knowledgeable about the history of the area. This is our 3rd Topflight holiday and I highly recommend them. If you travel to Puglia and are lucky enough to have Stefano as your guide, you are assured a great time!

Reply from Topflight
We had a great holiday made extra enjoyable with our rep Stefano. He went over and above his remit. Nothing was a problem for him. Thank you very much Topflight and especially Stefano

Reply from Topflight
Stefano as guide was exceptional. Knowledgeable, enthusiastic & empathetic. Covered everything from history, food, singing to taking care of a member of the group that had a fall.
Brindisi airport security experience was the only negative but I appreciate that’s out of Topflight control.

Reply from Topflight
Everything well organised (apart from check-in delays at Dublin airport). Lovely hotel, warm and friendly hosts. Resort rep always available and ready to offer tips and ideas. Like the daily text message.. very reassuring. Excellent local guide.. super historical knowledge and very friendly. Will happily travel with them again

Reply from Topflight
All the excursions were excellent and our guide Stafano was out of this world, even the last day we had a fantastic experience and meal on the way home at wellness centre. Above All our tour guide, Stefano, he was 10 stars! He was simply awesome and a pleasure to have known, what a fantastic person he is, he was a guide who became friend to us all.

Reply from Topflight
The staff in resort were always available and very helpful excellent service

Reply from Topflight
The resort was stunning. Flights and transfers went smoothly . Our rep wendy was fabulous.

Reply from Topflight
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.