Total Insurance Reviews 

47
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Horrific. Forget about matching or beating any quotes, the tone they spoke to me with, I will not give them any business even if they were insuring me for free. Very surprised.

Rated 1 out of 5 stars

Just another lead generation site, getting paid a fee for transferring you to an insurance broker but unwilling to confirm this which is against the law and hung up when asked to remove my details fro... See more

Rated 1 out of 5 stars

Rubbish not even a call back put on to 2 brokers and neather rang me back with any prices had to stay with my existing provider as run out of time wating on then!! Conclusion DO NOT BOTHER .

Company replied

Rated 1 out of 5 stars

Don't use this company, they have not vetted their brokers and some of them are fraud. I recently got conned by one of the company these guys got me connected with. The broker insurance ltd company t... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

Find and Compare Cheap Quotes for HGV Insurance, Fleet Insurance, Courier Insurance, Taxi Insurance, Motor Trade Insurance, Driving Instructor Insurance and Business Insurance. Our comparison service is fast and free to use with simply and easy quick q...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

47 reviews

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1.4

All reviews

(47)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quotes kept coming

Quotes kept coming. Cheapest at the moment through them.

May 30, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Peter, Thank you, pleased our brokers continue to provide the most competitive prices and be of service to you.

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Rated 5 out of 5 stars

My review

Very professional, easy to deal with and given clear information. Thank you.

May 30, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi A Mirza, thank you for feedback. Our agents are scored on their professionalism and attention to detail. I'm pleased to see it appears to be paying off.

Rated 5 out of 5 stars

Highly recomended for any one even in…

Highly recomended for any one even in you have markers on your licence 100% quality and grate value iv used it 3 diffrent times its so easy

May 23, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Alexis, Thank you for your review and being happy to recommend us. Having markers on your license can be tricky but we do work hard to make it as easy as possible saving you money in the process.

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Rated 5 out of 5 stars

Great experience recommendation

May 23, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Shahzad, thank you for your review. User experience is another key element to how we operate. It is crucial to us we do all we can to help our customers and your review clearly shows we are achieving this. Thank You.

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Rated 5 out of 5 stars

Very well dealt with my issues,i will…

Very well dealt with my issues,i will recommend to anybody

May 22, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Adrian, I am extremely pleased my team were able to help you. We come across issues all the time and it is important to us to be understanding and help where we can.

Rated 5 out of 5 stars

Good comunication

Good comunication , very helpfull, very understanding.

May 22, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Ilyes, these are brilliants points and pleased they made a difference. We train our staff on the importance of transparency and communication and pleased it has paid off. Thank You

Rated 5 out of 5 stars

Very helpful

Very helpful, informative and speedy

May 22, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Steven. Thank you, I shall pass those comments on to our team. I am glad they were able to tick so many boxes when helping you.

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Rated 5 out of 5 stars

Good comparison site

I was pleased with the service provided. Got me the cheapest quote I could find.

May 22, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Matt, Thank you for such positive feedback. Being able to help you achieve the cheapest rate is at the core of what we strive to do.

Rated 4 out of 5 stars

I have given four start for the effort…

I have given four start for the effort that joe put in to get me some decent quotes for my trader policy. Sadly they could not help me in the end, due to my circumstances. But I would be very happy to deal with this company again, joe did go the extra mile when he was dealing with me so FairPlay to him.

May 18, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Marcel, thank you for your feedback. I shall pass your comments on to Joe who will appreciate them. Although we were unable to help this time, I am glad to hear one of our agents went the extra mile to try and help. We will always welcome your call again in the future.

Rated 3 out of 5 stars

Not sure who they are

May 18, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

We are Total Insurance. We help people find competitive policies for commercial insurance. You will have contacted us and been connected with one of our specialist brokers recently. If unsure, please feel free to get in touch.

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Rated 1 out of 5 stars

Don't use this company

Don't use this company, they have not vetted their brokers and some of them are fraud. I recently got conned by one of the company these guys got me connected with. The broker insurance ltd company took my card details to do a credit check on me before giving me an insurance policy. The next thing I know that they have taken £870 out of my bank account without any authorisation. I was not financially ready to payout that kind of amount straight away, so i asked the company to return my money as I never agreed to this payment. The returned my money but took their £120 for management costs.
Would not recommend these lot at all. I would say, contact the companies yourself and get a quote straight away and don't use this company. They are a bunch of fraudsters.

May 18, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Muhammad, Firstly, I would like to apologies for the level of service you received. I would however like to point out we do vet our brokers and DO NOT use Broker Insurance Ltd. You must have come into contact with this company via another channel but I can promise you it was not via us. Quality of product and customer service are a key aspect of our service and can promise we are most definitely not fraudsters. Again, I would like to apologies on behalf of the competitor that connected you with that broker and maybe suggest tracking back your calls and aiming your discontent at them. As a policy, any broker we know to offer less than perfect service we cut off.

Rated 4 out of 5 stars

relevant information is essential when…

relevant information is essential when making positive decisions and total review has enable me to make the best choices. fantastic, very inspiring

May 18, 2018
Unprompted review
Total Insurance logo

Reply from Total Insurance

Hi Jonathan, Thank you for your review. I shall also pass on your positive comments to my team. Have a good weekend.

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