TOTM Reviews 

171
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the organic and chemical-free nature of the products, appreciating that they are safe for sensitive skin and contribute to a cleaner feeling. Many people report that the products are comfortable, breathable, and effectively prevent leaks, with some even noting reduced period pain and irritation since switching. However, some customers also noted issues with tampons getting stuck in the applicator or becoming too soft, making them unreliable. Additionally, a few people experienced problems with pads having low absorbency, uneven padding, or not sticking well, leading to leaks and the need for more frequent changes.

What people talk about most

Product

Users describe positive interactions with product, appreciating the chemical-free, organic, and sustainable... See more

Quality

Customers consistently note positive experiences with quality, praising the tampons and pads for being soft,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love that my tampons are chemical free and organic, I wish they sold them in more shops though as I’d buy them in the shops rather than online. I don’t tend to experience leaks but I have found o... See more

Rated 4 out of 5 stars

Really good comfy period pads I’ve been trying for so long for some that are for sensitive skin and non perfumed, they actually stay in place. The reason why I put 4 stars is I used the panty liners I... See more

Company replied

Rated 5 out of 5 stars

Love that they don't include chemicals or any nasties. Why the hell would something going into the most absorbent part of your body use chemicals?! Crazy its even allowed. TOTM are setting the s... See more

Company replied

Rated 5 out of 5 stars

I’m a big fan of these products and how soft they are to use. I’ve been made aware in the past year about the toxic materials found in other period care brands, and it’s a relief to know these organic... See more

Company replied


Company details

  1. Toiletries Store
  2. FMCG Manufacturer
  3. Health and Beauty Shop
  4. Hygiene Articles Wholesaler
  5. Women's Organization

Written by the company

Comfortable and naturally absorbent organic cotton tampons, pads, liners & zero-waste menstrual cups delivered to your door when you need them.


Contact info

4.1

Great

TrustScore 4 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(171)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cotton pads - don't waste your money

Used the cotton pads, for medium flow according to the packaging. These offer no absorbency whatsoever. Unfortunately I was on a day out on holiday while wearing this pad and leaked all over my shorts and had to cut the day short to go home and get changed, which has never happened before in over 15 years of having periods. No issue at all once I changed to a similar product from a different brand the same day. Would never buy from TOTM again which is a shame because I would much rather spend my money on a sustainable brand but if the product doesn't do what it's supposed to then what's the point?

May 27, 2026
Unprompted review
TOTM logo

Reply from TOTM

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience. We'd love the opportunity to learn more and investigate further, so please get in touch with our customer care team who will be happy to help - Team TOTM

Rated 5 out of 5 stars

second time doing a big order as i cant…

second time doing a big order as i cant find them in the shops anymore. i like the thin cotton liners, please dont stop making them!

April 29, 2026
Unprompted review
TOTM logo

Reply from TOTM

Thank you for your continued support! It's wonderful to hear that our thin cotton liners are your go-to choice. We truly appreciate your loyalty and your feedback means a lot to us - Team TOTM

Rated 5 out of 5 stars

Very professional company

Very professional company, who were able to resolve all my queries. Always reliable and I will be using them for many, many years to come, Excellent products I am hooked on.

March 22, 2026
TOTM logo

Reply from TOTM

Thank you for your lovely review! We're delighted to hear our team was able to help with your queries and that you're enjoying our products. We truly appreciate your support and loyalty - Team TOTM

Rated 5 out of 5 stars

I absolutely love TOTM pads, fantastic for sensitive/allergy prone skin

I absolutely love TOTM pads and I only wish they could be a little bit more affordable so my teenager could also use them. We both suffer from heavy long lasting periods so sadly I cannot afford paying for double the amount but I get a delivery every 3 months for my personal use and cannot fault them at all. I'm someone with sensitivity issues and so fragrance free cotton pads are a must for me and these are just brilliant - no leaks at all even during night time and I love the fact they're pure cotton no nasties products. I'm a massive fan and wouldn't use anything else ever. Highly recommend over standard brands for women with sensitivity/allergy issues.

February 23, 2026
Unprompted review
TOTM logo

Reply from TOTM

Thank you so much for your wonderful review! We're delighted to hear that TOTM has been such a reliable and comfortable choice for you. We really appreciate your support and recommendation, and we're so pleased our pads help with your sensitivity needs. - Team TOTM

Rated 5 out of 5 stars

Absolutely love this product

Absolutely love this product. Safe and toxin free. My favourite tampon brand!

January 2, 2026
Unprompted review
TOTM logo

Reply from TOTM

Thank you so much for taking the time to leave such a lovely review! We really appreciate your support - Team TOTM

Rated 5 out of 5 stars

Very comfortable products

Very comfortable products and super cute packaging! Knowing that these products are safe and free from all the toxic chemicals and plastics that other period products use makes it x10 better. Would definitely recommend.

February 4, 2026
Unprompted review
TOTM logo

Reply from TOTM

Thank you so much for taking the time to leave such a lovely review! We really appreciate your support - Team TOTM

Rated 5 out of 5 stars

Very comfortable products.

I started using TOTM Non Applicator tampons a few months ago and I am so pleased with their comfort and feel.

Unlike other eco conscious products that I have tried before, I feel very protected when using them and they leave no residue behind - and they are wrapped in paper!

I also love the TOTM messaging and the work they are doing in both sustainability and female health space.

November 28, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi there,

Thank you so much for taking the time to leave such a lovely review! We really appreciate your support, All the best - Team TOTM

Rated 5 out of 5 stars

I wouldn't use any other product

I wouldn't use any other product. I feel cleaner, the products are so comfy. And even better, I've noticed my periods are lighter and I have less cramps

January 27, 2026
Unprompted review
TOTM logo

Reply from TOTM

Hi Felicity,

Thank you so much for taking the time to leave such a lovely review! We really appreciate your support, All the best - Team TOTM

Rated 2 out of 5 stars

I love the idea of sustainable…

I love the idea of sustainable products. I use the applicator tampons, but quickly i had an issue. When I try to insert, the applicator becomes too soft or slippery easily, so it quickly loses use and the applicator no longer works. I end up having to throw the tampon in the bin, and this has happened various times, making some tampons unreliable while others worked just fine. I really like the brand but unfortunately I may have to start looking at other options.

December 11, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Sam,

Thanks for sharing your feedback. We’re really sorry to hear about the issues you experienced with our applicator tampons, this isn’t the experience we want for our customers.

We appreciate you taking the time to let us know and will be sure to pass this on to our product team. - Team TOTM

Rated 5 out of 5 stars

I love TOTM

Excellent product, great company.

Been using TOTM for years now. I won't ever go back to plastic pads or tampons again. Not only for the environment, but TOTM are so much more comfortable and breathable. Especially for daily liners.

Recently used a supermarket brand pad, and the difference is massive.

Tampons are great too, I never have any leaking from them.

Easy to edit subscriptions at any time. I'm so disorganised, but it means I never run short!

December 3, 2025
Unprompted review
TOTM logo

Reply from TOTM

Thank you so much for your wonderful review. It’s great to hear that you’ve been with TOTM for years and that our products feel more comfortable and breathable for you. We’re especially glad that the liners and tampons are working well for you and that our flexible subscription helps keep things easy and reliable.

Thank you again for your ongoing support. It truly means a lot to us. - Team TOTM

Rated 4 out of 5 stars

Really good comfy period pads I’ve been…

Really good comfy period pads I’ve been trying for so long for some that are for sensitive skin and non perfumed, they actually stay in place. The reason why I put 4 stars is I used the panty liners I found them to be very much on the small side especially for us bigger girls with bigger knickers!! it also scrunches up aswell after not long I’m hoping the size may change in the future and deffo would consider rebuying them

December 3, 2025
Unprompted review
TOTM logo

Reply from TOTM

Thank you so much for your lovely feedback. We’re really glad to hear that you’re finding our pads comfortable, gentle on sensitive skin, and that they stay in place for you.

I’m sorry to hear that the panty liners felt a bit small and tended to scrunch. We really appreciate you sharing this, and I’ll make sure your comments are passed on to our product team as we’re always looking at ways to improve our range.

Thank you again for your support - Team TOTM

Rated 3 out of 5 stars

Nice idea but not for heavy periods

Love the environmentally friendly options for period products however I was disappointed that for me the pads leak and have a low absorbency. Please keep this in mind if you are someone with a heavier flow but I tried all the pads and found they absorb far less than other brands

January 24, 2025
Unprompted review
TOTM logo

Reply from TOTM

Thank you so much for your feedback. I’m really sorry to hear that our pads didn’t offer the absorbency you needed. We truly appreciate you giving them a try, and we’ll make sure your comments are passed on to our product team. We’ve also recently introduced our new night pads, which are designed for heavier flows, I hope you’ll give those a try and find them more suitable for your needs.

Rated 1 out of 5 stars

Faulty leaking pads!!

Hold a pad up to a window/daylight and see how uneven the padding is. That’s why they are leaking for some people, especially when there’s missing padding at the edges or the back of the pad. I sent feedback to TOTM about this problem and they said they were unaware and sent me a replacement box of super pads. The replacement box had even more faulty pads than the first one. Customer service was good however so disappointing as it’s clearly not a one off faulty batch but a real issue with their quality control. I doubt they’ll actually look into this properly. I tried to stay with this brand but after this experience will be switching.

October 2, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Claire,

I’m so sorry to hear about your experience. Please be assured that we’ve passed this feedback on to our supplier and launched an investigation as a priority. This isn’t the level of quality we expect from our products, and we’re treating this matter with urgency.

Kind regards - Team TOTM

Rated 5 out of 5 stars

Definitely try TOTM for yourself!

My friend recommended TOTM products as an eco-friendly, comfortable and organic period care option and I can't imagine using any other period products now!

September 26, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Emily,

Thank you so much for taking the time to share your feedback, we're very grateful for your support and over the moon to hear that we are now your chosen brand!

Take care - Team TOTM

Rated 5 out of 5 stars

I’m a big fan of these products and how…

I’m a big fan of these products and how soft they are to use. I’ve been made aware in the past year about the toxic materials found in other period care brands, and it’s a relief to know these organic products are safe to use… my go-to brand that I will keep coming back to.

September 25, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Emma,

Thank you for taking the time to leave such a lovely review!

It's such an important topic that just isn't talked about enough but we're so proud to be able to provide a safer, cleaner alternative to these to these conventional products. It means so much to know that TOTM has become your go-to brand. Thank you for putting your trust in us - Team TOTM

Rated 5 out of 5 stars

Huge fan of TOTM

Huge fan of TOTM. I’ve tried multiple eco-friendly brands and keep coming back to TOTM. Comfortable, reliable and affordable.

September 23, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Jess,

Thank you so much for such a lovely review! We’re over the moon to hear that TOTM is your go-to and that our products bring you comfort and reliability. Your support means the world to us! All the best - Team TOTM

Rated 5 out of 5 stars

My go to period care

Great products, love what the brand stands for, my go to products!

September 16, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Liv,

Thank you so much for taking the time to leave such a lovely review! We really appreciate your support, All the best - Team TOTM

Rated 5 out of 5 stars

Office stock - now converted!!

We have these period products in my office & they have saved me too many times to count! I’m now a full convert. Makes total sense that our period products should be recyclable and safe - I think twice before buying tampons now. Thank you TOTM!

September 1, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Jen,

Thank you so much for leaving such a lovely review! We’re so happy to hear our products have been there for you in the office, those moments can catch us all out, so it means a lot to know we’ve made things a little easier.

Thanks again for your kind words and support.

All the best - Team TOTM

Rated 5 out of 5 stars

Absolutely love TOTM period care!!

Absolutely love TOTM period care! I made the switch from conventional period care to TOTM after finding out about all of the toxic chemicals and plastics that are inside conventional period care. TOTM is honestly such a game-changer! Super absorbent, super comfortable, and love the fun packaging too!

September 23, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Ciara,

Thank you so much for taking the time to leave such a lovely review! We really appreciate your support, All the best - Team TOTM

Rated 1 out of 5 stars

Great concept but soooo uncomfortable

Great concept but soooo uncomfortable. The cardboard applicator is awkwardly fitted and impossible to use without pinching. Been through so many it's more wasteful than other products. Pinching has caused too much pain to use any other tampons. When used successfully, not very absorbent (as per other reviews here) so leak

September 7, 2025
Unprompted review
TOTM logo

Reply from TOTM

Hi Jackie,

We’re really sorry to hear our applicator tampons didn’t work out for you. If you’d like to get in touch with us at customercare@totm.com
, we’d be happy to look into this further and see how we can help.

Thank you so much for sharing your feedback, it’s always appreciated.

– Team TOTM

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