Duplikium Reviews 

168
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, providing outstanding support and guidance. The service and platform are widely described as impressive, reliable, and user-friendly, with many appreciating the fast execution, intuitive setup, and overall efficiency. People frequently highlight the quick response times and effective problem resolution from the dedicated support team, ensuring smooth operations and a positive user experience. This consistent positive feedback underscores a reliable and professional service, leading to high overall satisfaction among customers.

What people talk about most

Customer service

Users describe positive interactions with customer service, consistently praising the support team as fast,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often praising the great service, excellent... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the platform reliable, easy to... See more

Response time

Customers consistently report positive experiences with response times, highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bit of a tricky software to get your head around, especially if you need to meddle in settings as I do, with so many algorithmic systems! Tony was great help though, showed me everything, guided me... See more

Company replied

Rated 5 out of 5 stars

I am very impressed by Duplikum and the many useful features via slave settings that Duplikum provided. Their staff are all very well trained, knowledgeable, friendly and quick to dispel any queries... See more

Company replied

Rated 5 out of 5 stars

The platform is extremely impressive. Easy to use and clearly advanced. Trades are copied instantly from my MT5 account to my cTrader account. Extremely affordable and the support team is very helpful... See more

Company replied

Rated 5 out of 5 stars

Its Best & very much user friendly website for copy trading i have searching so many option but cost & too much complex to understand its very easy and affordable . Thanks Duplikium for this great... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

Duplikium's trade-copier is a powerful tool that allows traders to automate their trading strategies and manage multiple accounts simultaneously. The tool is designed to simplify the process of copying trades from one account to another in real time. It's free of charge and can be used to copy trades to different types of technology such as MT4, MT5, cTrader, Tradovate, Fortex, FXCM Trading Station or LMax. You can easily start copying trades in less than 2 minutes. You can also define the transaction size using the risk factor.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(168)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best customer support and…

The best customer support and trade-copier site. So easy to use, quick and efficient. What stands out most is their customer care and how amazing they are. 10/10.

June 23, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback! We truly appreciate your satisfaction with our services!

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Rated 5 out of 5 stars

It's an awesome platform

It's an awesome platform
Less price
Amazing level service
They won't leave the chat or conversation till you get resolved on your issue
Please if anybody looking for copy trading option to be setup on your own.. This platform is the answer

June 17, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we're thrilled to hear you're satisfied with our services!

Rated 4 out of 5 stars

Trading needs focus

Trading is a business, that needs your full focus, so I´m glad, that Duplikium is such a reliable, hassle free source for all my copy needs. I´m a satisfied customer for several years now. At first it took some time, to set it all up and to understand the system they built and to find the best settings, but since then it works like a charm. Everything is configurable with a few clicks, let it be your trade settings, or your subscription. Don´t look further!

August 14, 2023
Unprompted review
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Reply from Duplikium

Thank you for your feedback! We truly appreciate your satisfaction with our services!

To help you start with our Trade Copier, you can check our tutorials and guided tour:
https://www.trade-copier.com/how-to/get-started
https://www.trade-copier.com/features/screenshots

Rated 5 out of 5 stars

I had a connection problem

I had a connection problem. It took some time and had to change from device but finally Tony found the problem and solved it for me. Tony was very patient while looking at different options to solve my problem.. !
Very happy with the support I received…😅👍🏾👍🏾👍🏾

June 13, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Great customer service

I like the fact that the customer service is easily accessible. I hardly have downtime with this copier

June 12, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

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Rated 5 out of 5 stars

2 months with them

2 months with them. they do what they say they do and their customer service is just incredible ( S/o to Joshua and Tony)

June 11, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Trade Copier is my fav copier of…

Trade Copier is my fav copier of choice.

The UI is very initiative, masking the real-complexity of the product. But it delivers in spades , with great performance and support provided by the company in real-time.
Thanks
Reza

May 23, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

One year working without any cause. Customer Service Top

Hi,
I work with this service from more of one year for my customers. Is the most trustable service, work without vps, server is always up, compatible and fast.
What I can tell ? Only good things.
When I need tech support they resolve in chat immediately. TOP.

May 23, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 4 out of 5 stars

Great tool

In the beginning there were some flaws wich they solved in a good way. Looks like they improved their software and i'm satisfied using Duplikium.

May 14, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!
Indeed Duplikium is permanently working to improve their service, and to solve any issue that may arise as soon as possible.

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Rated 5 out of 5 stars

Very Stable Copier and amazing speed

I've been testing this cloud copier for over a year. It works very well with cTrader/MetaTrader and the speed is amazing. Very stable and lots of useful settings, especially equity stop loss and take profit.
Worth studying the entire documentation to get your head around it, and support is very fast and eager to help.
Thank you for this service!

May 9, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

The best copy-service firm in the word

This is the most efficient service I found. It works perfectly and In addition they are the best customer service ever met: available, efficient, rapid and super precise. I won't change anymore!!!!

May 1, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Have used duplikium for years and they…

Have used duplikium for years and they have been amazing - recently been dealing with a staff member called Jacob and his knowledge is unparalleled!

Great company :)

April 22, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

I'm using trade-copier now for months…

I'm using trade-copier now for months and I'm really happy with the service.
If I notice any issue like a disconnection or anything else that could occur, the support is there and quick to help resolving it.
Great support and I'll continue to use the service for long

April 17, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

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Rated 5 out of 5 stars

Jack was spot on.

Jack was spot on!!The type of support you need when you need it..

As per the platform, I am still loving it and they keep improving the interface every time. Now that is gorgeous..

April 16, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Best trade copier there is!

I have been using Duplikium for about 2 years now and I couldn't imagine using any other trade copier. It works extremely well, it's simple to use and the customer service is always extremely helpful and fast.

April 12, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Very easy to use and effective copying…

Very easy to use and effective copying all trades, never had a techinical issue at all. Also, great customer support. Best of best when it comes to needing assistance throughout their live chat.

April 1, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Tony the best.

Tony is very Humble, Very helpful. Customer service on top notch. 🔥🔥. You can take a free trial at first if you have doubt and make a decision to go forward.

March 10, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

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Rated 5 out of 5 stars

great software for me very…

great software for me very user-friendly and their support is superb in helping me out in all my questions and assisting me till i get it :) thank you! duplikium! means a lot to me :)

April 1, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Jack is very patient and provides…

Jack is very patient and provides excellent customer every time. One of the best customer services that I have experienced.

March 28, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

Rated 5 out of 5 stars

Recommended Trade Copier by a FX Scalper

Great service.
Competitive pricing.
---Free Master Account
---Payment will be for slave account
Supports trade copying across multiple platforms (i'm using Ctrader, MT4, tried MT5)

Responsive support

March 21, 2024
Unprompted review
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Reply from Duplikium

Thank you for your feedback; we greatly appreciate your satisfaction with our services!

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