BEWARE OF USING TRANSFAST. 1. THEY HAVE POOR CUSTOMER SERVICE 2. THEY HAVE ALWAYS DELAYS IN TRANSACTIONS 3. THEY WONT INFORM THEIR PARTNER FOR ANY TECHNICAL ISSUES OR ENHANCEMENT THAT MAY RES... See more
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They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. I... See more
Company replied
I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I ca... See more
Company replied
Transfast is the most stupid money transfer agency, I hate way you treat your customers, at first you guys blocked my account now I had to go send money through the transfadt agent, while I was sendin... See more
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Company details
About TRANSFAST
Information provided by various external sources
TRANSFAST Remittance is an international money transfer company serving the needs of the immigrant community.
We have over 25 years of experience providing customers with a reliable and affordable way of sending money to their families and friends.
TRANSFAST is licensed and authorized in multiple jurisdictions around the world. Our proprietary money transfer network includes over 300,000 points of payment in over 90 countries across the Americas, Asia, Africa and Europe.
With TRANSFAST, customers have the power of choice, they can send money online or choose to visit our agent locations. TRANSFAST is committed to providing our customers with value, convenience and service.
TRANSFAST is headquartered in New York City with offices in Canada, United Kingdom, India, Philippines, Mexico and the United Arab Emirates.
Contact info
44 Wall Street, 10005, New York
- 1-888-973-6383
- customersupport@transfast.com
- www.transfast.com
1.0
Bad
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swift and Secure
Transfast is really convenient and fast. I use it more than three years. Their service is excellent and I am really satisfied and happy
June 5, 2019
Unprompted review
Reply from TRANSFAST
Dear Binoj Abraham,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
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Systems are mostly down
Systems are mostly down. I can only send $200 at the time in my country why not up it to $400 or $500?
Customer service not helpful. Cannot resolve issues only send you hack to app or online
June 5, 2019
Unprompted review
Reply from TRANSFAST
Dear Hassatou Bah,
Thank you for your review.
We'll make sure to fix and improve everything in order to provide a better service to our valued customer like you.
Thanks,
Your Transfast Team
Transfast is very fast and reliable
Transfast is very easy, fast, accurate and reliable money transfer app for people living away from their home countries and need to send money to families dependent on them.
June 4, 2019
Unprompted review
Reply from TRANSFAST
Dear Umesh Solanki,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
Very reliable
Very reliable, low fees and top notch security procedures followed!
June 3, 2019
Unprompted review
Reply from TRANSFAST
Dear Aadhar Magar,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
Transfact is the best reliable and fast
June 3, 2019
Unprompted review
Reply from TRANSFAST
Dear favor abolaji,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
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Transfast is the trusted and assured…
Transfast is the trusted and assured remittance site for fastest money transfer. My money is transferred from Canada to India within hours. In fast-track mode money will be deducted later from our account. For instant Transfast will pay the amount. This is amazing. Thanks a lot.
June 3, 2019
Unprompted review
Reply from TRANSFAST
Dear Subhaschandra Hegde,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
I have been using Transfast for over 4…
I have been using Transfast for over 4 years now and I have never had any issue with them. The most interesting part is the security. They will call you to confirm a new transaction that is not on their record - that is very huge for me. Keep the good work going guys.
June 2, 2019
Unprompted review
Reply from TRANSFAST
Dear Francis Elendu,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
I really appreciated the time they were…thanks for taking the time to care
I really appreciated the time they were willing to spend time with me to make sure the money I was sending was going to individual that I knew. With the things that are going on around the world, that’s what you look for so that transaction go were you send them.
Thank you for giving me a safe opportunity to help others.
June 2, 2019
Unprompted review
Reply from TRANSFAST
Dear Richard Schulgen,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
Easy to navigate the web page and…
Easy to navigate the web page and really quick delivery.
June 1, 2019
Unprompted review
Reply from TRANSFAST
Dear Robbie White,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
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I have been using Transfast service…
I have been using Transfast service from the last five years. I have always received an excellent service and hope in future too. As it name shows 'Fast' this service justifies its name fast-service. Thanks for providing such a nice service.
June 1, 2019
Unprompted review
Reply from TRANSFAST
Dear Anil Kapruwan,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
It was supposed to be transferred in a…
It was supposed to be transferred in a hr, it took 1 day.
May 30, 2019
Unprompted review
Reply from TRANSFAST
Hi Dinesh,
We are sorry if we did not meet your expectations.
Please provide your transaction # so we can look into your issue. Also we don't have a product for instant 1 hour transaction completion, the soonest is within 24 hours timeline.
If you would like to discuss this further, please email feedback@transfast.com. We look forward to hearing from you.
Thanks,
Your Transfast Team
Reply from TRANSFAST
Dear Ramzil,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
Good service,very professional,customer…
Good service,very professional,customer service is always very helpful.Thank you for your excellent service.
May 30, 2019
Unprompted review
Reply from TRANSFAST
Dear Anthon Sipatu,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
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Transfast's good
I get good conversion rates and fast transfer with Transfast
May 28, 2019
Unprompted review
Reply from TRANSFAST
Dear Aravind Menon,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope for you to continue using our services.
Thanks,
Your Transfast Team
Fair, fast and simple
Transfast has helped me a lot with all fund transactions that I've needed it done. I really appreciate their fair, fast e simple process! I certainly recommend them to everyone.
May 27, 2019
Unprompted review
TF166298342 That’s my transaction…
TF166298342 That’s my transaction number. I feel that Transfast did me a great injustice. The paper work that they require was submitted. They still refuse to do the transaction. I’m a mature woman in a sound mind. But I understand when you have imperfect people working for you trying to make the best decisions for you. That what you have to accept. Sometimes they cannot make the best decision for themselves. Especially when you don’t know God and his laws and standards. But I still will recommend them to other people. Thanks. Gloria
May 27, 2019
Unprompted review
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So far so good
So far so good. The first transfer took a couple days but after everything went through its security check the second transfer was done within the same day. At this point I'm very pleased.
May 26, 2019
Unprompted review
It has always been easy to send money…
It has always been easy to send money using Transfast. Great Service!
May 25, 2019
Unprompted review
Great Rate, Fast, Easy! Awesome!
Really appreciate for making our business that easy.
May 25, 2019
Unprompted review
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