Absolutely fantastic. These guys have created amazing simulators ranging from a fully certified A320 for professional training this ght through to a very nice Piper Warrior SIM with G1000 glass panel... See more
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Written by the company
We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. We work in partnership with thousands of top travel suppliers—our long-standing relationships give us access to irresistible deals.
Contact info
EU Head Office - 151 Shaftesbury Avenue, WC2H 8AL, London, United Kingdom
- UK - 020 3564 3000 / DE - 069 5170 9000 / FR - 01 55 69 50 00 / ES - 91 271 80 00
- UK - support_uk@travelzoo.com / DE - kundenservice@travelzoo.com / FR - assistance@travelzoo.com / ES - atencioncliente@travelzoo.com
- www.travelzoo.com
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Mains Food was lovely
Mains Food was lovely
Sweets were a bit limited and basic.
Service was automatically added to the bill of drinks when I would prefer to reward good service by choice not by being automatically added.
Venue is very nice
Recommend Travelzoo for their deals
We have booked a couple of country house hotel stays in England. They’ve been very good value, great food, really nice rooms and situated in lovely places. I would recommend Travelzoo for their deals.
Great range of offers
Great range of offers, excellent value, enabling us to try new venues and experiences. Clear information about procedures and how to use the vouchers. A very contented user!
We went for a casual dinner on Saturday…
We went for a casual dinner on Saturday night to Make Ends Meet to check out the new Bistro on Merton St. in midtown Toronto. We were very impressed with the ambiance as it has a very nice Bistro feeling with comfortable booths and large dining tables. Our meal was fantastic and our server Kateryna was absolutely great to deal with as her service was very attentive. Best mussels we ever had!!! The braised lamb shank and salmon entrees were beautifully prepared and delicious. The beer list contains real German and Belgian beers! We look forward to enjoying another dinner at Make Ends Meet soon. It's a great midtown spot with a great patio to enjoy during the summer months.
The hotel was great
The hotel was great, very comfortable and good sized room, very helpful friendly staff, only drawback was lack of towel rail in the ensuite
A good experience.
Excellant food with good portions. Good service, polite and helpful staff.
Location good for London sightseeing.
May use AI-assist with repliesRead more
We took a voucher for £129 for a 2…
We took a voucher for £129 for a 2 night stay and were charged £258. We thought the voucher was for 2 nights for £129. When we arrived we then realised their rooms were £75 per night! On top of the fact the room was probably the smallest in the hotel. I think in future voucher deals it should say clearly how much per night as we would not have bothered at that price.

Reply from Travelzoo
The ambience was great and the staff…
The ambience was great and the staff were welcoming, professional and attentive. The food was excellent although one of our party had a tougher piece of meat. We did mention this when asked how our meal was and the staff apologized and offered another meal but we had all finished so declined. When our bill came the staff said our coffees were on the house.
Overall this is a great experience and would recommend.
20+ year customer—this experience broke my trust in Travelzoo deals
I have been a loyal Travelzoo member for over 20 years and have consistently trusted the platform to deliver well-vetted, high-quality travel experiences. Unfortunately, this recent booking has significantly undermined that trust.
I purchased a two-night package at The Meritage Resort in Napa through Travelzoo, expecting the curated resort experience that was advertised. Instead, upon arrival, I was told my confirmed reservation was not available and was relocated to a neighboring Wyndham property that was clearly inferior in every aspect—room quality, amenities, dining options, and overall environment. I was not even allowed access to the Meritage resort due to a corporate event, which meant none of the core benefits of the package were actually delivered.
While the hotel ultimately issued a full refund after escalation, that does not change the fact that the experience Travelzoo promoted was not provided. What is most disappointing is Travelzoo’s response to this situation. After taking the time to explain the full impact—including the disruption to a planned family trip—I was told that no additional compensation or goodwill gesture could be offered simply because the purchase had already been refunded.
This response reflects a lack of accountability for the quality and accuracy of the experiences Travelzoo promotes. A full refund addresses the financial transaction, but it does not make up for a failed trip or restore customer confidence. For a platform that markets itself on curated and trusted deals, I expected a higher level of ownership and customer care—especially as a long-time member.
This experience has made me more cautious about relying on Travelzoo going forward.
Very easy to use and book voucher and…
Very easy to use and book voucher and enabled us to have a lovely break in Northumbria.
Beautiful setting
The food and service was exceptional and such good value.
Venue is in a beautiful position overlooking Kensington gardens.
One of the best Travelzoos we have done,very enjoyable.
Excellent evening out at The River…
Excellent evening out at The River Restaurant by Gordon Ramsay.. A delicious three course meal, served attentively and politely in great surroundings. A special meal and one purchased through Travelzoo, easily set up and booked.
Food was amazing however customer experience was not
Food was amazing, couldn’t fault it but the wait time was over an hour and staff were on the defensive/rude side which let the experience down, could improve where customer experience is involved.

Reply from Travelzoo
Burn Hall is in a lovely location…
Burn Hall is in a lovely location and is just a short distance from popular places to visit such as York and Castle Howard. We stayed two nights. It was very comfortable and the staff were very welcoming and friendly. The breakfast was excellent with a wide range of food on offer. We will be very happy to visit again.
Deceptive practices
Deceptive practices. Do not use Travelzoo. They trick you into autorenew and customer service gives you difficulty refunding membership charges.
Really enjoyed this experience
Really enjoyed this experience. Some of the cars brought back many memories from my past.
Would recommend if you like cars.
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