You're just the best and that's why I've been a customer of yours for over 10 years. The big problem is that the Samsung Galaxy phones I like are now too expensive for me and the thought of spreading... See more
Company replied
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See what reviewers are saying
I went with tre years ago as we lived out in the forest and they were the only company that had excellent connection for where we were. I was the only one in the family at the time using Tre, but ever... See more
Company replied
Their phone salesmen pretend to be an unrelated entity collecting data for surveys as a way to keep you on the phone. They then try to sell you a plan, pretending to recommend Tre solely for their Tru... See more
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Great. I am enjoying the services. As your good customer, it is also good to review my monthly payment downwards.
Company replied
Company details
About 3 Sverige
Written by the company
Välkommen till Tre, en av Sveriges största mobiloperatörer med över 2,7 miljoner kunder!
Hos oss hittar du mobiler, mobilabonnemang och bredband som passar dig – vare sig du vill streama, jobba eller hålla kontakten med dina nära och kära.
Snabb och stabil uppkoppling är en av våra högsta prioriteringar, idag täcker vi över 80% av Sveriges befolkning med 5G! (baserat på folkbokföringsadress)
Contact info
Sweden
- www.tre.se
Fyndläge på Tre!
4.0
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
It's hard to find stuff on the website…
It's hard to find stuff on the website and the user panel
October 29, 2025
Reply from 3 Sverige
Hi.
Thank you for taking the time to share your feedback.
We're sorry to hear that you found it difficult to navigate our website and user panel. 😊
Jag önskar dig en fortsatt fin dag!
Always good service and help from 3.
November 12, 2025
Reply from 3 Sverige
Hi.
Thank you for your feedback.
I’m glad that you’re happy with us and the service you’ve received.😊
Have a nice day!
Reply from 3 Sverige
Hi Umar,
Thank you for your positive feedback.
Its great to hear that you had a perfect contact with us. Thank you!
Have a great day!
/Olivia
Reply from 3 Sverige
Hi Danijel,
Thank you for your positive feedback.
Im glad that is works for you, thank you!
I wish you a great day!
/Olivia
Bra service.
November 5, 2025
Reply from 3 Sverige
Hej Sandra,
Tack för ditt positiva omdöme.
Jag är glad att höra att du uppskattade vår service.
Jag önskar dig en trevlig dag!
/Olivia
Reply from 3 Sverige
Hi Marlene,
Thank you for your feedback!
It´s great to hear that you have good service, it makes us very happy!
I wish you a plesent day!
/Olivia
Reply from 3 Sverige
Hi Abdolvahed,
Thank you for your review.
I'm sorry to hear that this has been your experience in contact with us. We do our utmost to provide good service, and it's unfortunate to hear that this wasn't the case for you.
Wishing you a nice day!
/Olivia
Reply from 3 Sverige
Hi Amir,
Thank you for your kind words! I'm glad to hear that you had a good experience with us😊
Wishing you a nice day!
/Olivia
Reply from 3 Sverige
Hi Predrag,
Thank you for your positive feedback! I'm glad to hear you’re happy with our prices and coverage😊
Wishing you a great day!
/Olivia
Tre Butik Kista Visit 25/10 19:00
On Saturday evening 25/10 19:00, I visited the Tre store in Kista Centrum to ask about the iPhone 17 Pro Max. When I showed my BankID, the staff member said he needed a physical ID to discuss any questions, which I understand. However, when I asked why BankID isn’t accepted for verification, he became annoyed and told me not to teach him his job. I then asked for general information about the iPhone 17 Pro Max—such as price and available models—but he refused to answer and told me to leave. I don’t understand why an ID is needed just to share general product information. This behavior felt very unprofessional, especially from a representative of a reputable company like Tre.
October 25, 2025
Unprompted review
Reply from 3 Sverige
Hi,
Thank you for taking the time to share your experience. I'm sorry to hear about what happened during your visit in our store. This is not the level of service we strive to provide, and you should always be able to receive general product information without needing to show any form of ID.
If you would like help or more information about the iPhone 17 Pro Max, you are very welcome to contact our customer service. You can find our contact options at tre.se/support.
Thank you again for sharing your feedback with us.
Best regards,
Olivia
Reply from 3 Sverige
Hejsan,
Tack för ditt omdöme! Roligt att höra att du är nöjd☀️
Önskar dig en fin dag!
/Olivia
Reply from 3 Sverige
Hi Kezzy,
Thank you for your kind words! I'm glad to hear that you and your family are satisfied with our services☀️
Wishing you a great day!
/Olivia
Reply from 3 Sverige
Hi Jose,
Thank you very much for you kind words! Great to hear that you’re satisfied with us☀️
Wishing you a fantastic day!
/Olivia
Reply from 3 Sverige
Hi Prabath,
Thank you for your kind words! I'm happy to hear that you’re satisfied with our service☀️
Wishing you a great day!
/Olivia
Reply from 3 Sverige
Hejsan Toni,
Stort tack för ditt omdöme!
Vad härligt att du upplevde bra service. Precis så vi önskar ha det🌞
Jag önskar dig en fin dag!
/Tilda
Reply from 3 Sverige
Hi Akhtar,
Thank you for your review!
How wonderful that you are satisfied with our service. Thank you for choosing Tre🌞
I wish you a nice day!
/Tilda
Delivered the iphone on the first day…
Delivered the iphone on the first day as expected.
port-in process took a week, though I switched from Hallon to Tre.
October 3, 2025
Reply from 3 Sverige
Hi Manikandan,
Thank you for your review!
How wonderful that the delivery was fast for you. I am sorry that the port-in process took time.
Hope you have a nice day!
/Tilda
Everything was fine
Everything was fine, but I didn't get any better offer for the phone, and I'm more of a loyal customer.
October 13, 2025
Reply from 3 Sverige
Hi Dragi,
Thank you for your feedback!
Im glad to hear that everything went fine overall. We truly appreciate your loyalty – it means a lot to us.
We always aim to offer the best possible deals and service to both new and returning customers, and we're sorry to hear that the offer didn't quite meet your expectations this time. Your input helps us improve, and we'll certainly take it into account moving forward.
Have a great day!
/Olivia
The store in the Väla shopping center…
The store in the Väla shopping center was extremely patient and helpful in finding me the best Phone and the best contract for my needs. It was an excellent experience. Thank you.
October 10, 2025
Reply from 3 Sverige
Hi Elayn,
Thank you for your kind feedback!
Im very happy to hear that you had such a great experience at our store in the Väla shopping center. Our team always strives to provide the best service and help our customers find the perfect solution for their needs. We truly appreciate your feedback – welcome back anytime!
Have a great day!
/Olivia
Very good service also very good signal…
Very good service also very good signal mobile net service.Most of all family packages.i liked it tomuch
October 9, 2025
Reply from 3 Sverige
Hi.
Thank you so much for your kind words!
We're thrilled to hear that you're happy with our service, mobile network signal, and especially our family packages. Your support means a lot to us, and we're glad to have you as part of our community. If there's ever anything we can help with, don't hesitate to reach out!😀️
Wish you a good day!
/Lovisa
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