Trendspider is a great software. Auto-drawing trendlines from their Trends feature save time and remove bias from charting. Other features like Chart patterns and Candle Patterns are also invaluable.... See more

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Company details
- #36 of 352 best companies in Software Company
About TrendSpider
Written by the company
Customers can view real-time data, perform automated analysis, scan the market, and backtest strategies effortlessly.
The platform is designed to meet the needs of both all investors - from retail traders to hedge fund portfolio managers and full time professional traders, offering powerful tools and features that were previously inaccessible or prohibitively expensive.
With TrendSpider, users can optimize their trading strategies and make more informed investment decisions with confidence.
Contact info
790 Estate Drive, 2nd Floor, Suite 7950, 60015, Deerfield, United States
- (833) 587-3637
- hello@trendspider.com
- www.trendspider.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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Justin helped me figure out why I was…
Justin helped me figure out why I was not seeing a strategy under my subsc tab. Thanks Justin!
Justin was great to deal with!
Great Experience with learning to trade
Updates on features that are available in the app and great support from Justin he was readily available to answer any questions I had about the platform.
Great tool for trading
I have been using this product regularly for 3 months and I have had an excellent experience. It really helps me to understand market movements and is an excellent tool for optimizing entry and exit strategies
Emailed me and sent a instant message…
Emailed me and sent a instant message and courteous and solved my problem. Thanks
Prompt customer service.
I missed a deadline and emailed customer service. Justin responded quickly and took care of my issue promptly. Great customer service at this company.
A Level of Customer Care That's Rare to Find
I wanted to take a moment to express my sincere appreciation for Justin and the incredible support he provided.
Learning a new platform can sometimes feel overwhelming, but Justin made the entire process much easier. He took the time to personally reach out, answer my questions, and guide me through TrendSpider in a way that was clear, patient, and easy to understand. At no point did I feel rushed. Instead, I felt like he genuinely cared about helping me succeed.
What stood out most was his willingness to go above and beyond. It's rare to find someone who is not only highly knowledgeable but also genuinely invested in helping others get the most value possible. Justin has a remarkable ability to explain things clearly and build confidence in people who are still learning.
Because of his guidance, I now have a much better understanding of TrendSpider and feel far more comfortable using the platform. That kind of support leaves a lasting impression and says a lot about the people behind the product.
Justin's professionalism, patience, generosity with his time, and commitment to helping others succeed made this one of the best customer experiences I've had. In a world where many people do the minimum, Justin stands out by consistently doing more than expected.
Thank you, Justin. Your help was greatly appreciated, and it made a real difference. TrendSpider is fortunate to have someone like you supporting its community.
I’ve had a very positive experience…
I’ve had a very positive experience with TrendSpider so far. While I’m still learning how to fully leverage all of its powerful features, I’m genuinely excited about what I’ve seen and the potential it brings to my trading and investing workflow. The platform offers a unique combination of automation, market analysis, and workflow efficiency that stands out from other tools I’ve used. I also want to recognize Justin from the support team for his outstanding assistance in reactivating my account. He was responsive, professional, and made the process seamless. Great customer service and a promising platform make for an excellent first impression.
Justin, thanks
Justin responded quickly and accurately to my questions and was very kind and diligent. Thanks.
Justin is a rockstar!
I hate to admit it; however, I am frankly overwhelmed with the wealth of technology that TrendSpider offers. Since I have little time to educate myself on all its features I reached out for help. Luckly, Justin reached out and got right to work. He understood my concerns and made me happily continue for yet another year with Trendspider. PS: The Sidekick is very helpful in bridging the learning gap. Please thank Justin for me.
Fantastic tool and Service
Fantastic tool, the scanner, the research bot, access to data, ease of use - was just what I was looking for and didn't know it was there. Just finished up my first 1-1 call with James - his customer service mindset and knowledge of the capabilities and the markets was impressive - we could shift gears to different topics and how I would leverage Trendspider to get to what I need. It was clear the ability to do personal, leverage known or AI driven strategies is just the beginning for me. Great job team!
thankU Justin
Justin was incredibly helpful and professional. He carefully reviewed my usage and offered a fantastic solution that perfectly fits my needs. Thanks to him, I can continue using the platform with 100% satisfaction. Highly recommend his excellent support!
thankU Justin
Mr Justin is a motivating factor
Mr Justin is a motivating factor, he kind of revived my interest in TrendSpider
Justin Was Awesome
Justin was awesome, nice, and extremely fast when responding to my emails even regarding me wanting to cancel my membership. One of the best customer service i've seen for any company!
Quick solid responses
Justin was very helpful. Quick solid responses. Quick problem solver
definitely recommend the one-on-one coaching
I had a lesson with Thomas today. We practiced building formulas in the AI Strategy Lab. The 1-on-1 coaching makes things easy to understand — stuff that's really hard to figure out on your own just by reading books or studying alone.
Nothing much, really. I'll just say that the AI Strategy Lab takes some time to get the hang of if you're a beginner.
It's perfect. What impressed me the most is that I can code my own custom indicators — exactly the way I want them. And Sidekick? I honestly can't imagine my trading journey without it. Right now I'm learning the AI Strategy Lab. TrendSpider has amazing features I've never seen anywhere else.
I definitely recommend the one-on-one coaching.
Special thanks to the representative…
Special thanks to the representative Justin who helped resolve my inquiry. They were professional, responsive, and incredibly helpful throughout the entire process. Their exceptional customer service made the experience quick and stress-free. Highly appreciated!
Clear concise question and answer…
Clear concise question and answer session focused to my needs. Great listening skills and patience.
Justin was quick to respond and address…
Justin was quick to respond and address the setup glitch on number of AI messages.
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