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Trivantage Reviews 477

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with ordering and product delivery. However, some customers also noted that backorder times can be excessive, and a few experienced issues with product quality, such as snaps not holding or materials falling apart. There were also occasional mentions of sales representatives failing to send promised sample books or providing less knowledgeable assistance with technical questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as helpful, professional, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its excellence and... See more

Product

Customers consistently report positive experiences with the product selection and quality, often highlighting... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is easy, intuitive, and... See more

Service

People report positive experiences with service, consistently highlighting great customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always pleased by the service I receive. No matter who you get on the phone it is always a good experience. The stock is well kept, so deliveries are on time. And in a world where everything is... See more

Company replied

Rated 5 out of 5 stars

We’ve been doing business with TriVantage for 39 years, and they have consistently provided excellent service. Orders always arrive on time, and their chat support responds quickly and is extremely he... See more

Company replied

Rated 5 out of 5 stars

Our experience with Astrup/Trivantage is more than just 1 or the millions of experiences we have had with your company. Always for many many years they have been reliable to us, we consider Trivant... See more

Company replied

Rated 5 out of 5 stars

I recently opened an account with Trivantage and needed to order some fabric samples. I contacted customer service and ordered several memo samples. Also, I spoke with my representative Lisa Campbell... See more

Company replied


Company details

Written by the company

Trivantage is the nation's largest wholesale supplier for the awning, marine, upholstery, and shade sail industries. We are your one-stop shop for over 9,000 products, including premium performance fabric by the yard (featuring Sunbrella), marine hardware, trim, and essential supplies. We focus on B2B customers, offering product expertise, hassle-free ordering, and fast, reliable shipping to ensure your projects are completed on time. Partner with the industry expert!


Contact info

4.8

Excellent

TrustScore 5 out of 5

477 reviews

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Rated 5 out of 5 stars

Expeditious shipping

Expeditious shipping

May 6, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad your order reached you so quickly! We appreciate your business.

Rated 5 out of 5 stars

The people and quality products.

The people and quality products.

May 5, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’ve had a positive experience with both the people you’ve worked with and are happy with the products. Thanks for choosing to work with us.

Rated 5 out of 5 stars

The rep was very communicative with me…

The rep was very communicative with me regarding lead times and product information. The order process was simple, and the delivery was quick!

May 2, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We are glad your representative kept you informed and helped you with product details, and that the ordering process felt easy, with quick delivery to follow. Thanks for choosing to work with us.

Rated 4 out of 5 stars
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Reply from Trivantage

Thank you so much for sharing this. We’re really glad everything arrived just as you expected. We appreciate the chance to work with you.

Rated 5 out of 5 stars

Great Value

Great selection, in stock, easy ordering and quick shipping and delivery.

May 4, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you're happy with the selection, that everything available, and that the ordering and delivery process went smoothly. Thanks for working with us.

Rated 5 out of 5 stars

Fast as heck

May 4, 2026
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Reply from Trivantage

Thank you for sharing this. We’re happy your items came quickly. We appreciate you working with us.

Rated 5 out of 5 stars

like all of it

May 4, 2026
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Reply from Trivantage

Thank you for sharing this. We’re glad everything worked out just right for you. Thanks for choosing to work with us.

Rated 5 out of 5 stars

extremely easy to order samples and…

extremely easy to order samples and quickly received them.

thank you

April 28, 2026
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Reply from Trivantage

Thank you so much for sharing this. We’re glad the sample ordering process was simple and fast. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Very convenient and easy

Very convenient and easy

April 30, 2026
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Reply from Trivantage

Thank you so much for sharing this. We’re really glad your experience felt simple and convenient, and that everything was easy. Thanks for choosing to work with us.

Rated 5 out of 5 stars

Great pricing

We’ve had an excellent experience working with Trivantage. Their team is consistently professional, responsive, and knowledgeable, making every order smooth from start to finish. The product selection is extensive, and materials are always high quality and reliable for our projects.

What really stands out is their customer service. Whether placing orders, tracking shipments, or getting help sourcing specific items, their staff goes above and beyond to support our business. Shipping is fast, communication is clear, and they truly operate as a trusted partner.

We highly recommend Trivantage to anyone in the awning, marine, or upholstery industry looking for dependable service and top-tier products.

March 31, 2026
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Reply from Trivantage

Thank you for taking the time to share such thoughtful feedback. It truly means a lot to hear that your experience has been consistently smooth and dependable, and that our team has been able to support your work in meaningful ways. Being seen as a trusted partner to your business is important to us, and we’re genuinely grateful for the relationship we’ve built with you.

Rated 5 out of 5 stars

Easy ordering experience

Easy ordering experience. Consistently solid products and a very helpful staff.

April 29, 2026
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Reply from Trivantage

We appreciate you sharing this feedback. We’re glad that your overall experience has been positive. Thanks for choosing to work with us.

Rated 5 out of 5 stars

The experience was that the person that helped me

The experience was that the person I delt with was prompt and helpful, always a pleasure dealing with you guys !

April 29, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you were able to connect with someone who handled your request promptly and made the experience easy and enjoyable. We value the chance to support your business.

Rated 5 out of 5 stars

Great service

Great customer service quality merchandise. All around pleasure to do business with.

April 28, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you’ve had a positive experience with both the products and the support you received, and that working together has been enjoyable. Thank you for trusting us with your business.

Rated 4 out of 5 stars

Easy to do business with

This company answers the phone right away, was able to set up an account and quickly place orders. Very thorough with emailing orders, confirmations and tracking info.

April 30, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad you were able to connect with someone right away, get set up quickly, and move through the ordering process with ease. It’s great to hear the communication along the way was clear and thorough, and we truly appreciate your business.

Rated 5 out of 5 stars

Ordering is simple and quick

Ordering is simple and quick. Delivery is always on time.

April 28, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad the ordering process has been easy for you and that your orders consistently arrive when expected. Thank you for trusting us with your business.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick shipping.

April 9, 2026
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Reply from Trivantage

Thank you for taking the time to leave a review. We’re glad this was an easy order that arrived quickly. We appreciate your business!

Rated 5 out of 5 stars

On the phone

On the phone, Jennifer was helpful and accommodating as the order was made. Many thanks.

April 24, 2026
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Reply from Trivantage

Thank you for taking the time to share this. We’re glad Jennifer was able to provide helpful, accommodating support when you placed your order. We appreciate your business.

Rated 5 out of 5 stars

Trivantage is always quick to fill…

Trivantage is always quick to fill order requests. Their customer service team is great.

April 21, 2026
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Reply from Trivantage

Thanks so much for taking the time to share your experience. We will be sure to pass on your kind words to our order fulfillment and customer service teams. We appreciate you trusting us with your business.

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