Troostwijk Auctions Reviews 10,187

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more

Company replied

Rated 5 out of 5 stars

Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field g... See more

Company replied

Rated 4 out of 5 stars

The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partiall... See more

Company replied

Rated 1 out of 5 stars

When products picked up do no match the lot's description, they and have clearly hidden (masked) damages that cannot be seen in an, they deny any kind of claim and don't give any buyer protection, the... See more

Company replied

Company details

  1. Online Auction Service

Written by the company

Worldwide auctions of industrial assets. Get the most out of it.


Contact info

3.7

Average

TrustScore 3.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Know what happens at auction if the value does not reach the desired price

Very well-structured website. Clear and intuitive.

January 20, 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear João, 
Thank you so much for the review and the great score! We are happy to hear you like our platform and find it easy to use. We hope it will help you find the lots you are interested in. Good point to mention about a lot not reaching the minimum price, if there are any questions, please do not hesitate to contact us and we would be happy to inform you.

Rated 4 out of 5 stars

Auctions

That there is a large selection of different goods,and most importantly, the platform is easily accessible to people!

January 1, 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Ivaylo,
Thank you very much for your review. We are delighted to hear that you are satisfied with our platform and hope you enjoy your lot!

Rated 5 out of 5 stars

Good job for people

Good job for people

January 14, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Pasarelu, 
Thank you very much for your review and the excellent score. We are happy to hear you are satisfied with us and our platform. In case you ever have any questions, please let us know and we would be happy to help.

Rated 1 out of 5 stars

Paid auction goods partially delivered, no resolution for over a month

2025.01.19 UPDATE:
The auction has not provided a solution yet; they only emailed to say that we may no longer need assistance.
-------
We are a professional buyer and fully paid for auction goods on 08 December 2025. Out of 37 items purchased, only 13 were delivered by seller (as action rule, we were not allowed to collect them).

For more than one month, despite extensive correspondence, no concrete resolution has been provided. The platform repeatedly states that it is “awaiting a response from the seller or management,” without timelines or accountability.

All requested documentation was provided multiple times. Meanwhile, the buyer is left without the remaining goods, without a refund, zero solutions.

Based on this experience, the post-payment handling and responsibility management raise serious concerns for business buyers.

December 12, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Zilvinas,
Thank you for your review. Sincere apologies for the wait. I see that a substantial refund has been issued in response to your complaint and I hope the issue has been resolved with that to your satisfaction. If not, please let us know.

Rated 5 out of 5 stars

I think is great but I don’t like the…

I think is great but I don’t like the fact that auction seller has the right to accept or decline an auction even the right to reserve it for someone

January 13, 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear James, 
Thank you very much for the review, the great score and the feedback. I understand the complaint. For auctions with a minimum price that is not reached, or when a lot is under allocation, the seller can make a decision to proceed with the sale or not. For other auctions, without minimum or allocation, you will always win when you are the highest bidder when the auction closes. You could decide to avoid auctions with a minimum or under allocation, or consider the possibility that allocation will be declined when placing a bid. I hope you will be able to win many more interesting lots regardless.

Rated 4 out of 5 stars

Overall good experiance

Overall good experiance, bidding process works well. Pickup and loading also good organized. Sometimes product pictures could be more detailed. Will buy more in the future

January 9, 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear US Army Sale, 
Thank you very much for the review and the kind words. We are happy to hear you enjoy our platform and collection is well organized. We try to describe our lots as thorough as possible, and use the best photo's we can. In case you miss any information, please let us know and we can see what we can do for you. We hope you will find many more interesting lots in the future!

Rated 5 out of 5 stars

Only good feesbacks

Only good feesbacks. Trustfull company

January 3, 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Eimantas, 
Thank you so much for the review and the excellent score. We are glad to hear you are satisfied, and hope you will be able to find many lots to your liking.

Rated 3 out of 5 stars

Half pleased

Very many objects at auctions. Fair prises.
Very big minus - as user you can not change your mind about an item you placed a bid but if you are a seller and the price does not meet your demands then you can cancel all bids - this is not fair. Troostwijk please change this!

December 29, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear GSMXpert, 
Thank you for your review and the feedback. It is true that once you have placed a bid, you can not cancel it. It is therefore important that you only place a bid if you would want to buy a lot for the bid amount. Sellers also can not just back out of a sale. Only when there is a minimum price for a lot and the minimum is not reached, or when a lot is under allocation, will the seller make a decision about the sale. If any of these conditions apply, it is always mentioned on the auction page in the bid window, so you can take it into account. If you have any questions about it, please let us know and we would be happy to inform you further.

Rated 5 out of 5 stars

Everythinkg great

Everything great.

January 5, 2026
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Primoz,
Thank you very much for your review. We are delighted to hear that you are satisfied and we will do our best to maintain this in the future!

Rated 5 out of 5 stars

I found all what i want in one place

I found all what i want in one place , many options ,goo quality.

December 22, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Mhd Baqer, 
Thank you very much for your review and the great score! We are glad to hear you like our lots and hope you will be able to find many more lots to your liking!

Rated 5 out of 5 stars

Outstanding Platform and Exceptional…

Outstanding Platform and Exceptional Customer Service

I recently completed my first auction with Troostwijk Auctions, and the entire experience was flawless. The TBA platform is incredibly intuitive—finding items, placing bids, and reviewing auction details was seamless. I even got caught up in the excitement bidding for my dream car, a 1973 VW Beetle 1303 S; while I was outbid at the final moment, the process itself was a great experience.

What truly sets them apart, however, is their customer service team. I had a few questions during the payment and collection process, and the team was responsive, patient, and incredibly helpful. They resolved my queries quickly and professionally, making me feel supported at every step.

A top-tier auction experience from start to finish. Highly recommended!

December 29, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear TreacyP, 
Thank you very much for your review, the excellent score and the kind words. We are delighted to hear you enjoyed the bidding process, even though you did not win the car. We are also very happy to hear you were helped well by my colleagues and we were able to support you. I saw there was still an outstanding inquiry, which I have forwarded to the right department and which will be resolved soon. Thank you also for the recommendation and we hope you will continue to enjoy the experience on our platform.

Rated 4 out of 5 stars

Good so far.

Yes it's doing well, but better, just shipping the auctions materials, at certain cust for the buyers,by you guys to the costumers that are far away.

December 27, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear André, 
Thank you for the review and the score. We are happy you are satisfied. In case you can not pik up a lot yourself and it can not be sent to you, you can always ask a transport company to provide you with a delivery address, or ask them to collect the lot and to deliver it for you.

Rated 5 out of 5 stars

Excellent experiance, excellent team

It was an excellent experience each time I have bought something, the customer service respond allways in a helpful and constructive way, no negative issues in the last 6 month since I use the site.
Use the site and buy with confidence, but allways pay attention at the description of the products.

December 24, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Nicolea, 
Thank you for the kind words, the review and the excellent score! We are happy to hear you enjoyed the experience, that you were helped well and that you appreciate the platform. Thank you so much for the recommendation!

Rated 5 out of 5 stars

Good experience

Good experience

December 23, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Valentin, 

Thank you very much for the review and the excellent score. We are happy to hear you enjoyed the experience and wish you the best of luck with your future biddings!

Rated 5 out of 5 stars

Interesting cars

December 23, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Kalin, 
Thank you so much for your review and the amazing score. We are very happy to hear you like the lots and hope you will find a car to your liking! If you have any questions, feel free to let us know and we would be happy to assist!

Rated 5 out of 5 stars

Great experience

Great experience! Transparent auctions and prices!

December 22, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Robert, 
Thank you so much for taking the time to leave a review and for the excellent score! We are happy to hear you enjoyed the experience and that everything was clear. In case you do have any future questions, please do not hesitate to let us know.

Rated 1 out of 5 stars

I’m seriously shocked about how much…

I’m seriously shocked about how much dumb people we have on our planet!!!
This auction not jus a SCAM it is also rip off place.
The prices and auction charges is absolute stupidity.
People paying for the lots much higher prices then purchasing directly from the shops,dealers or other sellers.
It is shame to see them stupid buyers getting robbed .

What a stupid response from Troostwijk.
Of course I’m not a one of them dumb people and of course I will never buy anything double priced

December 22, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Daren, 
Thank you for the update, we wish you all the best and Happy Holidays!

Rated 5 out of 5 stars

I use this company regularly

I use this company regularly. They have many listings that interest me. The service is always excellent.

September 12, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Lech, 
Thank you so much for the kind words and the review. We are very happy to hear you are satisfied and have been helped well. We always do our best for that and are glad to hear that that succeeded. We hope your won lots will be of good use to you!

Rated 4 out of 5 stars

Good service 👍

December 18, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Frank, 
Thank you so much for your review and the score! We are glad to hear you are happy with our service. If you have any recommendations on how we can do better, we would love to hear it! We hope you will enjoy your purchase!

Rated 5 out of 5 stars

Very easy to participate and many…

Very easy to participate and many opportunities to purchase and sell machineries .

December 17, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Litsa, 
Thank you so much for your review and the amazing score. We are happy to hear you like the platform and our services. We look forward to a fruitful cooperation going forward!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look