TruClothing.com Reviews 

2,882
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast shipping, dependable delivery times, and the exceptional overall quality of the stylish suits and garments they purchase. Many people note that the online ordering process is remarkably straightforward, and any necessary size exchanges or returns are handled smoothly by the helpful team. Some reviewers were not happy with sizing inconsistencies, noting that items often ran significantly smaller than expected, requiring careful consideration before buying. However, some people mentioned encountering frustrating experiences with customer support responsiveness and difficult return processes that created unexpected hurdles.

What people talk about most

Product

Clients share positive opinions on product quality, praising the gorgeous materials, affordable prices, and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the fantastic fabric, affordable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast and reliable shipping... See more

Order

People report positive experiences with order, highlighting fast shipping and great product quality.... See more

Customer service

Consumers experience divided opinions regarding customer service, reflecting both strong praise and severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TruClothing is my 'go-to' retailer when it comes to work, or special event, attire. This was my fourth suit from them. The choice, and quality is amazing, the fit is perfect, and the price is extr... See more

Rated 5 out of 5 stars

Absolutely blinding suit and tie, top quality, great fit and good price too! Ordered on Sunday suit delivered on Wednesday (Monday was a bank holiday too) HIGHLY RECOMMEND

Rated 5 out of 5 stars

Fantastic service. Bought a suit for my son's prom and initially ordered the wrong size jacket, it was so easy to send back and within the week new size delivered back to us, excellent customer servic... See more

Rated 5 out of 5 stars

Lovely suit, I bought a three piece suit for my sons prom, wss affordable and it looked good on him. Excellent customer service, I had missed applying the discount voucher the team refunded that for m... See more


Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Leather Goods Store
  4. Shoe Store
  5. Women's Clothing Store

About TruClothing.com

Written by the company

TruClothing was the birth child of a long-running family business that originally started in the early ’80s. Back then, 5 brothers came with nothing to the UK to make a better life for themselves and their families & had a vision of manufacturing, wholesaling & retailing natural leather goods such as bags and jackets.

The business grew from strength to strength, starting in the Petticoat lane market and then expanding to 30 stores across the UK at its peak!


At TruClothing, keeping our customers happy is always our number 1 priority we do this by striving for perfection in everything we do, from selecting the vast range of products we have, keeping up with the latest trends, and ensuring the quality is second to none and providing all this at low prices all year round.


All our pictures are taken in-house, never glossed or filtered, so what you see is what you get! We believe this is vital for our customers to get a true understating of our products.


We at TruClothing love speaking with our customers to help with sizing, returns or even advice on what to wear for occasions such as proms, weddings, work, a night out or even your first date! We are available on the phone, by e-mail or by live chat.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(2,882)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

A company that cares! 🙌

Such a pleasure to find a company that’s cares about its customers.
The suit quality was even better than we hoped for and the price was the best we found online.
There was a small fault with the first suit I was sent but this wonderful company sorted it out for me really quickly. Can’t fault them at all. Great customer service and I will certainly recommend to my friends.

May 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing company

First time ordering from the company. The quality is amazing. We ordered 2 sizes and had to send them back and refund one and exchange the other. The refund was done within 2 days and we received the new size within a few days. They were so helpful every time we phoned for advice. I fully recommend this company and their clothing

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

I wanted to give these boots to husband…

I wanted to give these boots to husband as a present as I know he would love them, I wasn’t wrong!! He loved them. He has put all other shoes and boots alway to only wear theses. They are so comfortable and stylish. They come before the delivery date which was great. Thank you

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a three piece wedding suit

I ordered a three piece suite from TruClothing.com. They had an excellent selection and my order arrived within two days and was well-packaged. The quality of the suit is first-class however I had to return the jacket and waistcoat for the next size. We had a little glitch here however all was sorted within days and I am a very satisfied customer !!!

April 20, 2023
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Rated 5 out of 5 stars

Easy to choose

Easy to choose, lovely fabric, fit like a glove, the boy looks so handsome In the suit and it was a close match to his Dad's, lovely quality and size guide was to a tee, just need the tie and shoes and were all set

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a three-piece suit

I ordered a three-piece suit, shirt, and braces for my son from TruClothing.com. They had an excellent selection, and it took my son a while to choose the one we ordered. The order arrived within two days and was well-packaged. The quality of the suit is first-class, and it fits perfectly. My son tried it on in the morning and did not take it off until much later in the day. He needed it for his school ball and is very happy with his choice.

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

Nice blazer

Nice blazer. Well made although slightly on the small side. Good fit in the shoulders. Easy to order and came relatively quickly from over seas.

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a suit for a Great Gatsby…

I ordered a suit for a Great Gatsby themed benefit and it arrived from the UK to Vermont in 4 days. As recommended, I went a size larger than normal and aside from the pants being a tad long, it fit perfectly. The suit quality was great (just note that the pockets on the front of the jacket and the vest are not functional.) I received many compliments at the event, and even won best costume! Great experience overall with TruClothing!

May 4, 2023
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Rated 4 out of 5 stars

good site with reasonable prices

good site with reasonable prices. The purchased product corresponds to the photo on the site. the only minus is that the site said that it would come in 8 days and it came in 13. in general, everything is fine.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and very pleased with the…

Great service and very pleased with the new suit I ordered, first one was wrong size so sent it back. Reordered another size,and I had a refund within a couple of days, fantastic service and awesome product at a great price. Would highly recommend.

April 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent and efficient service

The shoes arrived in excellent condition and fairly quickly after my purchase. Communication and information about the progress of my order was excellent - I knew where my parcel was every step of the way!

April 15, 2023
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