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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were let down by their experience overall. Customers frequently encountered significant issues with the app and streaming service, reporting constant buffering, freezing, and poor video quality, making content unreliable. Many also expressed dissatisfaction with their subscriptions, citing misleading information, unexpected auto-renewals, and services not delivering as advertised, while customer service was widely reported as unhelpful for support or refunds. Some people were also dissatisfied with the content itself, specifically mentioning commentators who talked excessively. A few other people noted a lack of comprehensive coverage for certain expected sports or events, often finding advertised content unavailable.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing frustration and disappointment... See more

Subscription

Customers had negative experiences with subscription, citing constant login problems and difficulty accessing... See more

User experience

Customers consistently express frustration and dissatisfaction with the user experience, citing persistent... See more

Application

Users describe negative interactions with the app, citing issues such as terrible video quality, constant... See more

Customer service

People report negative experiences with customer service, often describing it as poor, frustrating, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This it the most ridiculous app ever. Can't watch a game without several buffering issues, pixelization,or just plain black screen. The only clear thing is the 30 minutes of commercials per hour. My w... See more

Rated 1 out of 5 stars

Absolute Garbage Purchased the 4 month subscription they were pumping in September for football season - touted as having all the NFL action, yet had just a few live games each week. Just noticed a... See more

Rated 1 out of 5 stars

TLDR: refused refund despite not offering content they advertised Signed up to watch Women's Rugby world cup in Canada, which they heavily advertised having the rights to. Watched one game succes... See more

Rated 1 out of 5 stars

F1 Ads are horrible and intrusive. Post race analysis often cut. Other sports matches being transferred to TSN+, making regular TSN subscribers feel obligated to pay more for things that where include... See more


1.2

Bad

TrustScore 1 out of 5

202 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(202)

105 reviews in the last 12 months

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Rated 1 out of 5 stars

False promise, refusal to refund - TSN is a no-go

I subscribed 5/17 to watch F1. Cannot get the program on Smart TV (despite assurance from agent that the model of my TV will show program). Spent total of 47 minutes with agents but cannot see program. Called to cancel within ca. 1 1/2 hrs of signing up. They will not cancel the monthly charges. False promise, failure to provide access, refusal to refund.

May 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Misleading and Disappointing – Don’t Trust TSN

I subscribed to TSN because they advertised that they were streaming the Houston Rockets playoff games. But when I sat down to watch Game 7 — the biggest game of the series — it was nowhere to be found. I called customer service and was told they didn’t secure the license for that game. No advance notice, no email, nothing. Just a shrug.

When I asked for a refund, I was told to “read the terms and conditions” — which are so long and dense they’re practically unreadable. It feels like TSN relies on legal fine print to trap people into paying for something they don’t deliver.

Completely unacceptable. I won’t be using TSN again, and I strongly recommend avoiding it and any affiliated services. There are far better and more transparent options out there for sports streaming.

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

I paid good money to watch NHL playoff…

I paid good money to watch NHL playoff hockey and there's not one game that was available on TSN.
I feel cheated. The wealthy owners decided to save money and not pay the rights for their subscribers to watch the games. There has to be some laws to prevent this scam.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Just dont

Subscribed to TSN under the impression that I would be able to watch Playoff games, just to find out that they wont be streaming them at all. Tried customer service within an hour of the subscription to try and get a refund. No luck.. they conveniently dont have any info available online regarding the lack of playoff games with the tsn subscription. What a ripoff/scam.

April 20, 2025
Unprompted review
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Rated 1 out of 5 stars

TSN is a scam honestly

TSN is a scam honestly. Sometimes it seems like you are streaming for a pirate site. You pay expecting high quality broadcasting only to realize you are better without it.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Complete waste of money

Complete waste of money!

Paid for a month and was sick of it within a day. Cancelled my subscription immediately.

I would have rated it a zero or negative zero had the rating been allowed.

I was going to ask for a refund but its not worth the hassle of dealing with the licentious halfwits at bell.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

This company subs cancellation policy…

This company subs cancellation policy is like daylight robbery. I signed up to watch just 1 game for 30 minutes and didn't mind paying a months subscription. I cancelled the subscription right after on the app. A month after , it looked like the cancellation didn't work. I called them when my next month's chargers went through. They couldn't refund me and charged for the 2nd month even though I was not going to use it.

March 21, 2025
Unprompted review
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Rated 1 out of 5 stars

TSN+ is a total waste of money and Bell…

TSN+ is a total waste of money and Bell Media won't refund your subscription fee even though THEY DON'T DELIVER WHAT YOU SIGNED UP FOR - VERY CROOKED!!! You get lots of buffering and resolution is terrible. My internet service downloads tests at 26mps and uploads at 20mps, so it's not my ISP.

March 15, 2025
Unprompted review
Rated 2 out of 5 stars

TSN takes games down too fast

They take down games way too fast. CFL and curling down in a week. The Brier hasn't even been over for a week and almost every round is down. The same happened with the Scotties. People work and can't get to wat h each match in under a week, especially such special events like curling bonspiels. The same with the CFL, games come down as soon as the next goes up. Some of us like to watch every game.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Expecting better coverage on a major sporting event

Love the second question in the review box...'How can this company improve?'

Do you have people in your organization that read these reviews and do something about them? If you people cover major global sporting events...then cover all of them. Example, world women's curling not just the Canadian team but all of them!

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

Brutal streaming service

Brutal streaming service. All other apps run fine but TSN is choppy, does not matter if it's NHL in Winter or CFL in Summer. Do Not waste your money.

March 8, 2025
Unprompted review
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Rated 1 out of 5 stars

The only reason I gave a one star to…

The only reason I gave a one star to TSN network is because here I can’t write a review unless I click on a star. TSN is not even worth a one star rating.
TSN deserves a below zero rating.
TSN is a rip off. Never ever will we subscribe to it again. We subscribed one month only for Super Bowl day and the streaming was horrible. The fine print included an auto renewal that we weren’t aware of and when they charged my visa today, I called to cancel and get a refund explaining that I only subscribed to one month. They refused to give me a refund for the unsolicited charge.
They are a rip off. Not only is their streaming sucks but they take ppl money without their consent then hide it in the fine print under terms and conditions.
I am writing this review so I can let other ppl know what they are getting into if they subscribe to this rip off TSN sport network. Be aware of this fraudulent app.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

sign up to watch boston game but …

sign up to watch boston game but that not the case to find out it was waste of $$ cause u cant watch all nhl teams in from my location like they make it sound the WEB PAGE THAT YOU CAN WATCH ALL NHL GAMES FROM ANYWHERE NOT THE CASE WASTE OF MONEY NOT HAPPY AND NO REFUNDS ARE GIVE ... MAYBE TSN SHOULD TELL U THAT YOU CANT NOT WATCH ALL NHL GAMES LIKE MAKE SOUND LIKE U CAN PISSED OFF .. SIGN UP FOR LIKE 20 MINS TO FIND OUT AND CANCEL THIS ACCOUNT FOR TSN

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

This app is shit

This app is shit. Always stopping for streaming problems. I have fibre and it's super fast. All other apps run fine. Only yours keeps going out. FIX YOUR SHIT!!! I'm cancelling my subscription and I hope everyone else does too and you go bankrupt. As of this review, 92% have given you a 1 star review. That says it all right there.

February 12, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY TSN

DO NOT BUY. TSN has a no-refund policy for the auto-renewal. So, if you were billed the day after you were supposed to terminate the subscription and you try to contact them to reimburse the fee they will refuse. Worst part is there is no clear message if you want to purchase a one month subscription like we did for the world junior championship. After you select the purchase they said there was a check box during the sign up where you have to acknowledge they will auto-renew. Put the info upfront and be honest instead of ripping off your customers. The only thing worse than their policy is a slimy TSN representative and their passive-aggressive behavior as they make thousands off of people who didn't read the fine print or forgot to cancel on time. For perspective, we were on a family trip after Xmas and came back to see the auto- renewal fee for TSN and Netflix. Netflix reimbursed the fee without question while TSN settled on ripping us off. Avoid TSN app and their unethical business practices.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Piece of Crap!

I signed up to watch world juniors and it took 5 phone calls talking to people in the Philippines before I finally got one girl who could figure out how to reset my login and password to work. This took over 5 days, meaning that I missed half of the tournament. No chance for refund or extended days because of delay! Then I cancelled my subscription but they didn't do it, and was then charged for the next month which I didn't realize until today. I tried to cancel subscription again but couldn't do it, so I cancelled my credit card. Worst service ever, and I won't use them again!

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

TSN illegal action

We paid for a subscription and the service didnt work! TSN refused to refund even though it was within a few hours. This is illegal. Customers have a right to cancel within 30 days if service is not delivered.

February 15, 2024
Unprompted review

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