First time using TUI, we had an amazing holiday at TUI Blue Victoria in Santo Tomas, Menorca. The hotel was beautiful. Incredibly friendly, helpful staff, nothing was too much trouble. Amazing enterta... See more
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We went in to book our first family holiday at the Belfast branch in Castle Court and got taking to a lovely woman called Donna. She was absolutely amazing and very professional, helping us find a fam... See more
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Staff are friendly and very helpful. Try and ask for same sales staff that lve had before as she always listen to what you want and does her up most to hit my budget.Im never rushed and I'm given time... See more
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A booking was made in the Dereham TUI shop and then a follow up yesterday to help sort out a new smart phone because the trip involved a Ryanair flight. Now that only digital boarding passes are perm... See more
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Company details
Written by the company
You can have confidence you’ve made the right choice when you book with TUI. We’re here to make holidays feel easier from the start, with transparent pricing, luggage and transfers included, and 24/7 support whenever you need us. Every trip is ATOL‑protected and supported by ABTA guidance, giving you trusted reassurance from the moment you book. We focus on building more into every holiday. That means clear choices, helpful guidance, and key essentials sorted long before you travel. Our teams bring real expertise whether it’s matching you to the right destination, helping families find the right resorts, or offering support for travellers who may benefit from a little extra assistance. Many of our hotels also provide activities and kids’ clubs led by trained experts, creating experiences that work for everyone. Our hotels are chosen with care, featuring the things people tell us make their break feel special: family‑friendly rooms, swim‑up or private‑pool options, foodie‑approved dining, and resorts with waterparks, slides or relaxing pools depending on where you choose to go. From booking boarding and beyond we focus on removing stress and amplifying the joy , so you get more peace of mind, more value, and more of that holiday feeling sooner.
Contact info
Luton, United Kingdom
- www.tui.co.uk
4.6
Excellent
198K reviews
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Rose explained everything very well…
Rose explained everything very well told use about the hotel had not been checked for excesabilityby yourselves but hotel said would be as my wife as got a walking problem after her stroke
August 1, 2026
Don’t asume the last room for your date is the only one…..
TUI suddenly listed only one superior junior suite available for my dates, which I purchased. Next day there were now cheaper junior suites available for the same dates for around £200 less. Looks to me like they continually replenish rooms so never sell out. Moral of the story not to buy the last room!
August 1, 2026
Fast efficient and very informative
Fast efficient and very informative. Thanks so much , really looking forward to our trip
August 8, 2026
We went in to the shop and explained to…
We went in to the shop and explained to the adviser what we wanted and she went the the information and sorting out for my wife and I
August 1, 2026
We booked an appointment online to go…
We booked an appointment online to go into till I in Bluewater and saw Antonia. He was brilliant. He was very friendly, helpful and knowledgeable.
August 8, 2026
The lady attending to us could not have…
The lady attending to us could not have been more helpful in explaining everything to us a guiding us in the right direction and doing all the paperwork
August 8, 2026
Love the Tui App
Love the Tui App . Easy to use plenty of search options . There are late deals with good prices. . I have used Tui for long haul too, with options to pay off the balance with monthly payments. It’s easy to manage your booking if you need to change things . They are always my first choice when looking for a holiday
August 8, 2026
We can't wait to go back.
Good choice of holidays and because you can spread the cost.Staff helpful and just give advice to any questions you have .I feel that a few more choices of accomodation would be great for the more popular resorts like Benidorm.We stayed at Don Pancho.Excellent hotel.
August 8, 2026
Very good service and very helpful to
The staff was really helpful and polite. Overall I would give them 10/10 all day
August 8, 2026
Very friendly and helpful staff in…
Very friendly and helpful staff in Tunbridge wells would highly recommend
August 8, 2026
very easy to book
August 8, 2026
First class service
August 8, 2026
Such a great price of holiday to…
Such a great price of holiday to Bulgaria with a great company
August 8, 2026
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