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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about unhelpful customer support teams, completely unresponsive staff members, and endless technical issues while trying to log into the website, manage account settings, or update their personal information. Reviewers also struggle heavily with intrusive advertisements, broken verification systems, and frustrating moderation policies that significantly disrupt the daily viewing and streaming experience across the entire site. Some reviewers were happy with the platform because they can easily connect with different gamers worldwide, enjoy watching amazing content creators, and still find value in the vibrant online community and gaming ecosystem.

What people talk about most

Social media

Customers consistently note negative experiences with social_media, expressing deep frustration over unfair... See more

Website

Reviewers highlight negative aspects of the website, frequently describing the platform as completely broken... See more

User experience

Clients share negative opinions on user_experience, highlighting frustration with excessive ads, technical... See more

Customer service

Customers consistently express deep frustration and dissatisfaction regarding customer service. Reviewers... See more

Marketing

Consumers find marketing to be quite negative due to the unbearable volume of promotional content. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Twitch has no care for who or what are streaming on there platform, laws broken on stream with no bans from twitch, streamers stealing from stores , no penatly no ban, streamera sexually assualting so... See more

Rated 1 out of 5 stars

Twitch is a complete scam. Ads every 1–2 minutes — they claim it’s “supporting the streamer” but in reality it’s just Twitch lining their own greedy pockets. The viewing experience is unbearable, crea... See more

Rated 1 out of 5 stars

Untrustworthy platform! Woke policies! They ban whoever they want! Moderation team power hungry and unfair! Overloaded with ads! Open nudity on some channels! Blocking firefox users from using... See more

Rated 1 out of 5 stars

Trying to grow on Twitch feels pointless. You stream, put in hours, and nobody sees you unless you’re already big. Monetization is slow, payouts are weak, and the platform takes a huge cut while givin... See more


1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(1,205)

176 reviews in the last 12 months

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Rated 1 out of 5 stars

Live streaming chat

Live streaming chat malfunctions on Twitch app and web browser, causing viewer and follower loss.

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

one star because zero stars isn't an option

It's only getting one star because it's not possible to give zero stars. Literally the worst support I've ever experiences. They don't read the ticket, it's skimmed for keywords and a stock response is sent, presumably based on the first keyword it finds. Even if you explain in great detail or even in simplified form, the response you get will not be related to the issue you have raised.

I was trying to give them money so you'd think that they'd want to help with that of all things but apparently not. I'm not sure there's even anyone with a pulse working there, it's probably all badly coded chat bots.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

TOO MENY ADS

I love Twitch don't get me wrong. But they are doing way to much with the ads. I subscribe to the streamers I watch but now I get ads on the side of my screen while watching streams. The whole point of subscribing is to watch ad free and support the streamer. Twitch get your act together.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Twitch dont care whats happing on there platform

Twitch has no care for who or what are streaming on there platform, laws broken on stream with no bans from twitch, streamers stealing from stores , no penatly no ban, streamera sexually assualting somebody on stream with a day ban as a penalty. Its pathetic. It use to be a gaming platform now its full a idiots crashing cars being a idiot, onlyfans girls all over it now .. its a disgrace

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Money money money

Money money money. A site where you can electrocute your dog with non-issue, but if you bring up someone electrocuting their dog you get ban. Trash for trash people.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Completely insane

Completely insane. Good soccer is censored, just scoring goals. While crazy teenagers and crazy adults, almost fully naked, scream unhinged criminal threats at real pros for no reason. The ones with large occult followings, which they say they are, say they are self abusive and even suicidal. Griefing, cheating, basically anything they can do and get reported for on Xbox they do on there, including extremely sexual content to the point of basically sexual assault. Gang activity, criminal activity and like the reviews say, even terrorist activity are widespread, and Christians are falsely reported for doing nothing wrong all with no prevailence. Basically an annoying, fake, criminal experience, and if you report the actual bad ones, nothing happens. And if you expose twitch on twitch, it's censored, they are basically choosing to be criminals, renting an internet domain to do crime to social media users.

November 30, 2025
Unprompted review
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Rated 1 out of 5 stars

MORE ADDS

The amount of ads is absolutely hilarious. Reminder: this is exactly how cable TV died.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. They had insane potential, they were beginners in the whole sphere, and seeing how they killed whole app it's just sad.
And using the YouTube streams if it's an option.

November 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Pure evil

Twitch promotes terrorist glorifier and protects predators and abusers. They are pure evil

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Most biased and unfair ToS enforcement…

Most biased and unfair ToS enforcement department. People get banned for months for just calling others non-incriminating names or just having an opinion opposite to Twitch's, while others get 24 hour bans for literal felonies.
I'd urge anyone who still has their broken ass advertisement riddled app to uninstall it so the executives at Amazon that can do anything about this shitshow see (and fix the direction of) the statistics and how disgracefully the state of this once beloved website has devolved.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Boycotting

Twitch supports the following

- Violence
- Doxxing
- Death Threats
- Terrorism
- Animal abuse

And your security is crap,

October 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Sexual Assault with no repurcussion

Prior to the event taking place, the staff of the venue told Emily-Beth Schunk that she was NOT permitted to use her own bodyguard and they forced her to hold a meet-and-greet of which she did not want due to the possible safety concerns. The following occurred during the meet-and-greet inside the San Diego Convention Center.

On Fri, 17 Oct 2025, A Caucasian male, age mid 30s, was permitted into the venue by San Diego Convention Center staff, that same person then proceeded to sexually assault Emily-Beth Schunk (Online handle: Emiru). After the person had sexually assaulted Emily-Beth Schunk, they were escorted out of the building by the security guard, at which point, the security guard was banned for life and the sexual assault perpetrator was given a 30 day ban.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

you guys wanna call yourselves a… pervert central.

you guys want to call yourselves a respectable company? how about making sure your creators are safe you disgusting fu3ks. so worried about money and your next check, that you'll let women be assaulted at your venues. how sick. wont ever touch twitch with a 12 foot pole.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

The company platforms people who promote animal abuse, attraction to children and now assaulting women. Whoever runs this company is genuinely evil.

October 19, 2025
Unprompted review

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