After I sent my email I got a reply advising that it could take 24 hours to get a reply. But, to my pleasant surprise, customer support rep Lanry Lucky sent me a reply after only 25 minutes with th... See more
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AOMEI Backupper is the best backup software for Windows 11/10/8.1/8/7/Vista/XP. It enables you to perform complete PC backup, operating system or disk cloning, local and cloud backup, etc, to protect your computer data safe.
Contact info
Unit 83, 3/F, Yau Lee Centre, No.45 Hoi Yuen Road, Kwun Tong, Kowloon, 999077, Hong Kong, Hong Kong
- support@aomeitech.com
- www.ubackup.com
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Prompt and Helpful Service
Support attended to my issue quicker than I expected and resolved it.
Thank you.
My computer died
My computer died, and so I needed to install the backup software on my new machine. To do this, you folks needed to do something to allow me to reuse my license. Very fast turnaround for my request. Thanks so much!!!
I can't imagine it being easier
I can't imagine it being easier to clone my system drive.
Owen Tan with AOMEI Support Team
Owen Tan with my AOMEI Support Team was AWESOME ! He is very professional while being both warm and friendly. Extremely fast response time and spot on resulotion. One of my best and brightest stories of GREAT customer and tech support in an age of most companies failing their customers.
Response time
Amazing support from Lanry Lucky!
Amazing support from Lanry Lucky!
I was stuck with a software I couldn't use anymore, but Lanry Lucky resolved the issue quickly by unbinding my account. Great and efficient service!
Outstanding service and truly…
Outstanding service and truly professional support.
I had an absolutely remarkable experience with AOMEI Backupper. Their service is fast, efficient, and incredibly professional. I contacted support regarding a license issue, and within just a few minutes everything was resolved. The team reset my key with courtesy and precision, without any complications.
What I appreciated the most: clear and fast responses, friendly and attentive customer service, immediate resolution of my issue, and reliable, powerful software that I’ve been using for a long time.
Thanks to them, my software is now fully activated and working perfectly. I highly recommend AOMEI for both the quality of their products and their outstanding customer support.
A big thank you to the entire AOMEI team for their professionalism.
Good and very fast support
Good and very fast support. Outstanding Service. Thank you indeed.
Excellent Customer Service
Like all the support people at AOMEI I have had the pleasure of communicating with over the years, Kamlee Kamlee effectively and in a timely manner, addressed my question on the status of when support for the new Microsoft Outlook (not classic) might be incorporated into Backupper.
Fast response!
Kamlee Kamlee fixed my problem with a license. Fast response!
Incredible timely and satisfied my…
Incredible timely and satisfied my request promptly with needed confirmation. Thank you, Kamlee Kamlee for processing my request.
I needed to reset my license keys
I needed to reset my license keys. I wrote an email to customer service. Within half an hour they wrote back that the keys were working again. So I can fully use my favorite AOMEI programs again. That's why I can always rely on them.
It took just a little time to find out…
It took just a little time to find out the problem - but in the end I get a solution from Lanry Lucky. Thank you!
quick response via email
SUCH A FAST RESPONSE TIME
Such a fast responce time. All the best for support guys.
The response was amazingly quick and…
The response was amazingly quick and although I have not registered it on the new laptop I am certain it will work.
My issue was solved within 30 minutes....
After I sent my email I got a reply advising that it could take 24 hours to get a reply.
But, to my pleasant surprise, customer support rep Lanry Lucky sent me a reply after only 25 minutes with the issue completely resolved.
I absolutely love AOMEI Backupper, it's the best backup software on the market by far, and I've tried many.
So thank you AOMEI, and especially you Lanry, your service made me feel like a valued customer 😊
Easy and reliable
I needed an alternative to WD Smartware since it's no longer supported and has some path and file name issues.
Very quick and accurate response
Very quick and accurate response. Problem was handled right away.
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