UFB Direct Reviews 154

Easy to navigate around, great rates, on time interest payment.

1. Five business days to get your transfer deposited to your saving account is ridicule long nova days.
2. Transfer deposit was initiated, over the phone confirmed to be in a process and then canceled without any reason.

I like UFB but they will decrease your interest rate without notification. I went from 5% to 4.5% when they are paying 5.25% to new accounts. As soon as I called, they bumped me up to 5.25%

What’s not to love about 5.25% interest on a savings account? While it’s annoying to have to switch products every time they lower the rate on the existing account only to offer a higher rate on a different savings account product, it’s easy to do. Just keep an eye on your rate!

Pleasant surprise to have a trusted safe haven for my cash that earns high interest.

APY is competitive, website is user friendly, and I am a happy camper

Easy to set up accounts and even easier to use. I like the interest rate I get on my accounts also. Always helpful by chat or phone if needed.

Simple to do things online. This bank consistently has the best interest rates for checking or money market. The only complaint I have is they don't notify you when interest rates are changing, up or down. We have a lot of money with them, so I check often. They should copy Ally and email a notification of rate changes.

I have really enjoyed my experience with UFB Direct high-yield savings account. Their app is very user-friendly. I had one issue in my first money transfer after first setting up my account. Their customer service team was very helpful and patient with my concerns, and they corrected the problem right away. I have spread the word of UFB Direct to many of my friends already.

It’s very easy to navigate and your money grows

Super high interest rates on my savings account with access when ever I need it outstanding!!

best interest on saving and checking accounts

I liked UFB Direct initially. They had a good rate on a savings account and it was great, then a few months later, they introduced a new type of savings account, gave it a slightly higher rate, and dropped the rate on my type of account. To get a rate as good as what I had, I would have had to close my account and open this new one. A hassle, plus they didn't tell me about the new account type or that my rate was dropping. Of course, I noticed when I got my statement. Not strong on client relations in my opinion. I moved my money elsewhere to get my interest rate back.

I am very happy with UFB's high interest rates, but they are very very sneaky about keeping my account up to date once opened. For example, I recently logged on and saw that my savings rate went from 5.02% down to 4.5%, and this was just as the fed had recently raised rates. Upon inquiring, I was able to "convert my account to a new product" paying 5.25%, which I did. Sneaky!

This bank is one of the best out there from great rates and quick customer service. It never disappointed me and glad to find this bank than any others out there. Keep up the great work and never change the quality. Thanks

Good rates, no issues. Live Assistance if needed.1