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UK Coaching Reviews 717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, helpfulness, and extensive knowledge, making interactions pleasant and educational. The service provided is frequently highlighted as excellent, with many people appreciating the informative, engaging, and well-delivered courses, as well as the valuable resources offered. However, some customers also noted issues with the website, experiencing difficulties with navigation, technical errors, and problems with data storage. A few other people also felt that some course content was too technical, basic, or did not fully reflect its description.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the courses dynamic, educational,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's knowledge,... See more

Service

Customers had positive experiences with service. Many found the service easy to use, with courses covering... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to navigate, with some... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the courses as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more

Company replied

Rated 5 out of 5 stars

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more

Company replied

Rated 5 out of 5 stars

Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more

Company replied


Company details

  1. Charity
  2. Career and Education Provider
  3. Insurance Company
  4. Liability Insurance Company
  5. Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.

Our Vision, Mission, Purpose

Written by the company

Vision
To build a healthier and happier nation through great coaching.
Mission
To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
Purpose
To be here for the coach

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

717 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The course was informative

The course was informative, the tutor was knowledgeable and made the course interesting.

March 30, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear that you found the course informative and that the tutor’s knowledge helped make the session interesting and engaging.

Really appreciate you taking the time to leave a review. The UK Coaching Team.

Rated 5 out of 5 stars

Good, informative session

Good, informative session. A couple of IT issues that they need to sort.

March 5, 2026
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Reply from UK Coaching

Thanks for your feedback. I’m glad to hear you found the session informative. We’re aware that a couple of IT issues came up, and we’ll be looking into those to make sure things run more smoothly in future sessions.

Really appreciate you taking the time to share your experience. The UK Coaching Team.

Rated 5 out of 5 stars

Uk coaching is the best online…

Uk coaching is the best online elearning accreditation every club or coach should have .
We use it in our club for all our members.
And the support you get is incredible. 🥊🥊

March 27, 2026
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Reply from UK Coaching

Thanks so much for sharing such a fantastic review. It’s brilliant to hear how highly you rate UK Coaching’s online learning and that you see it as something every club or coach should have. Knowing that your club uses it for all members — and that the support you receive has been consistently strong — really means a lot.

We truly appreciate you taking the time to share your experience. The UK Coaching Team.

Rated 5 out of 5 stars

Very engaging session

Very engaging session, lots learned about safeguarding and child protection.

March 26, 2026
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Reply from UK Coaching

Thanks for your review. It’s great to hear you found the session engaging and that it helped deepen your understanding of safeguarding and child protection.

Really appreciate you taking the time to share your experience. The UK Coaching Team.

Rated 4 out of 5 stars

This was a useful course although I…

This was a useful course although I think it would be helpful to be sport specific ie - water spots like kayaking or land based like golf
Particularly considering people who do safeguarding training through their work. This would make the training more focused

March 23, 2026
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Reply from UK Coaching

Thanks for taking the time to share such thoughtful feedback. It’s great to hear that you found the course useful, and your point about making the content more sport‑specific is really valuable. Safeguarding can look quite different in water‑based environments compared with land‑based sports, especially for those who already complete workplace safeguarding training. The UK Coaching Team.

Rated 5 out of 5 stars

CYP Safeguarding in Sport Course

Very conversational approach to the session with a live and engaging tutor - so much better than other safeguarding courses I've taken online

March 25, 2026
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Reply from UK Coaching

Thanks for sharing such a positive review. It’s great to hear that the conversational style and the tutor’s engaging approach made the session stand out for you. Safeguarding courses can sometimes feel quite formal or static online, so it’s wonderful that this one felt more dynamic and genuinely interactive compared with others you’ve taken.

Really appreciate you taking the time to share your experience. The UK Coaching Team.

Rated 5 out of 5 stars

Informative, engaging, vital information to protect children

Throughly enjoyed the safeguarding course, taking some important advice back to raise.
Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeable, Joanna Bohannan-WaIker. Thankyou!

March 24, 2026
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Reply from UK Coaching

Thanks for sharing such a positive review. It’s great to hear you thoroughly enjoyed the safeguarding course and are taking valuable insights back to your role. Three hours can feel long on paper, so it’s lovely to know the session moved quickly and stayed engaging throughout.

Joanna will be delighted to hear your feedback — her knowledge and delivery clearly made a strong impact.

Thank you again for taking the time to share your experience. The UK Coaching Team.

Rated 5 out of 5 stars

Great host

Great host. Delivered the course well and answered questions comprehensively.

March 20, 2026
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Reply from UK Coaching

Thanks for your review. It’s great to hear that the host delivered the course effectively and provided clear, comprehensive answers to your questions. Feedback like this really highlights the quality of the session and the value of an engaged trainer. The UK Coaching Team.

Rated 5 out of 5 stars

Really well designed and delivered…

Really well designed and delivered session and good opportunity to share ideas / practices from colleagues in other sports.
Well done!

March 23, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear that you found the session both well designed and well delivered. Opportunities to exchange ideas and best practices with colleagues from other sports can really elevate the learning experience, so it’s wonderful that this added value for you. The UK Coaching Team.

Rated 5 out of 5 stars

Safeguarding

Subject well covered

March 29, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Sarah was clear

Sarah was clear, concise and presented well. Thank you

March 18, 2026
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Reply from UK Coaching

Thanks for your review. It’s great to hear that Sarah’s delivery was clear, concise, and well presented. I’m glad the session left such a positive impression. The UK Coaching Team.

Rated 4 out of 5 stars

A very useful course

The session ran to time. The instructor was knowledgeable and clear in her delivery. The content and material of the course were useful and helpful.
I would have preferred an in-person course but within the constraints of Zoom it was as good as it could be.

March 21, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear that the session ran smoothly and that the instructor’s knowledge and clear delivery helped make the content useful and relevant for you. That’s exactly the experience we aim to provide.

I appreciate your honesty about the format too. Many people still prefer in‑person learning, and it’s completely understandable. Within the limitations of Zoom, it’s good to know the session still felt as effective as possible.

Thanks again for taking the time to review your experience. The UK Coaching Team.

Rated 5 out of 5 stars

Enjoyable and informative session

Enjoyable and informative session run by a knowledgeable coach with appropriate slides and scenarios. Intelligent contribution from a diverse group.

March 18, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear you found the session both enjoyable and informative. A knowledgeable coach, well‑chosen slides, and realistic scenarios can really bring a topic to life, and it’s wonderful that this came through so clearly. The UK Coaching Team.

Rated 5 out of 5 stars

Great service

I contacted customer service today with an insurance query, which I didn’t think was entirely straightforward.
I was very surprised to get a response on the same day from Vicky, which was clear and answered my questions comprehensively. Great quick service and and also very importantly actually answered what I was enquiring about with clarity.

March 26, 2026
Unprompted review
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Reply from UK Coaching

Thank you for sharing such a detailed and thoughtful review. It’s great to hear that your insurance query was handled so promptly and clearly. Same‑day responses aren’t always expected with more complex questions, so I’m really pleased Vicky was able to give you a comprehensive and genuinely helpful answer.

Clear communication makes such a difference, especially when you’re trying to resolve something specific, and it’s wonderful to know you felt your enquiry was properly understood and addressed.

We really appreciate you taking the time to share your experience. The UK Coaching Team.

Rated 5 out of 5 stars

Made the course interactive even though…

Made the course interactive even though it was a virtual classroom.

March 17, 2026
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Reply from UK Coaching

Thanks for your feedback. It’s great to hear that the trainer was able to make the session feel interactive, even in a virtual classroom setting. Creating that level of engagement online takes real intention, so it’s lovely to know it came through for you. The UK Coaching Team.

Rated 5 out of 5 stars

Very informative

Very informative, well structured and executed

March 25, 2026
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Reply from UK Coaching

Thanks for your review. It’s great to hear you found the session very informative and that the structure and delivery worked well for you. Clear, well‑executed training is exactly what we aim to provide, so your feedback is really appreciated. The UK Coaching Team.

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