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UK Coaching Reviews 717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, helpfulness, and extensive knowledge, making interactions pleasant and educational. The service provided is frequently highlighted as excellent, with many people appreciating the informative, engaging, and well-delivered courses, as well as the valuable resources offered. However, some customers also noted issues with the website, experiencing difficulties with navigation, technical errors, and problems with data storage. A few other people also felt that some course content was too technical, basic, or did not fully reflect its description.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the courses dynamic, educational,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's knowledge,... See more

Service

Customers had positive experiences with service. Many found the service easy to use, with courses covering... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to navigate, with some... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the courses as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more

Company replied

Rated 5 out of 5 stars

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more

Company replied

Rated 5 out of 5 stars

Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more

Company replied


Company details

  1. Charity
  2. Career and Education Provider
  3. Insurance Company
  4. Liability Insurance Company
  5. Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.

Our Vision, Mission, Purpose

Written by the company

Vision
To build a healthier and happier nation through great coaching.
Mission
To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
Purpose
To be here for the coach

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

717 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great delivery

Scott our facilitator for the course was excellent his delivery & knowledge was brilliant keeping the course moving & interesting. Very thought provoking… thanks very much Mark

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

An easy to understand online course…

An easy to understand online course which has given me a renewed interest in being a first aider within my chosen sport of Taekwondo. I will be signing up for a more detailed and specific first aid course.

April 20, 2026
Rated 4 out of 5 stars

Useful safeguarding reminders for sporting contexts

Clearly ordered session giving useful opportunities for sharing of experiences from different areas of sporting groups, but managed efficiently so sharing is not too dominating. The session leader was personable, informative and came with firsthand experience of the sporting world to help ground the issues to be covered in relevant contexts.

March 19, 2026
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Reply from UK Coaching

Thanks so much for taking the time to share this. It’s great to hear that you found the session clearly structured and that the space for sharing experiences felt useful without becoming overwhelming. That balance is something we work hard to get right.

We’re also really pleased the session leader made a strong impression. Their ability to bring real sporting-world experience into the discussion is exactly what we hope helps ground the content and make it genuinely relevant. The UK Coaching Team.

Rated 3 out of 5 stars

Helpful Annual Reminders

I find UK Coaching offer exactly what I require in the way of cover and it has served me very well with all the schools I coach in. I have now downloaded a certificate showing my level of cover which is very helpful

April 21, 2026
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Reply from UK Coaching

Thanks for your feedback. Your certificate of insurance for the current year is already available on your UK Coaching dashboard, so you can download it whenever you need to share it with the schools you work in. If you have any trouble locating it, we’re always happy to help. The UK Coaching Team.

Rated 4 out of 5 stars

Easy online login.

Easy online login.
Good information through interactive learning.

April 21, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. Great to hear the login process felt easy and that you enjoyed the interactive style of the learning. We’re really glad it worked well for you. The UK Coaching Team.

Rated 5 out of 5 stars

Excellent tutor

Excellent tutor - certificate within 24hrs.

April 18, 2026
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Reply from UK Coaching

Thanks for the great feedback. Really pleased to hear you found the tutor excellent and that your certificate arrived so quickly. It’s always good to know the process felt smooth from start to finish. The UK coaching Team.

Rated 5 out of 5 stars

Fantastic trainer

Fantastic trainer, Jo delivered the material with ease and engagement

April 14, 2026
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Reply from UK Coaching

Thanks so much for sharing this. Wonderful to hear you had such a positive experience — Jo will be delighted to know her delivery felt engaging and effortless for you. The UK Coaching Team.

Rated 5 out of 5 stars

Really good coffee chat

Really good chat, and excellent facilitators - thank you :)

April 17, 2026
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Reply from UK Coaching

Thanks for the lovely feedback. Really glad to hear you enjoyed the conversation and found the facilitators excellent, that means a lot to us. The UK Coaching Team.

Rated 5 out of 5 stars

Relaxed and inclusive session

Creating a relaxed atmosphere and eliciting input from all participants.

April 9, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear the session created a relaxed atmosphere and encouraged everyone to take part. Really glad that approach worked well for you. The UK Coaching Team.

Rated 5 out of 5 stars

Having the opportunity to be with UK…

Having the opportunity to be with UK Coaching is where we, as Coaches, need to be. You are covered to improve a persons abilities, aiming to reach your own targets through such actions and much more! It's important today to never stop learning and pass it on to your clients.

April 16, 2026
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Reply from UK Coaching

Thanks for sharing such a thoughtful review. It’s inspiring to hear how strongly you value ongoing learning and the role it plays in coaching. Being part of UK Coaching clearly means a lot to you, and it’s great to see how committed you are to developing your own skills so you can pass that growth on to the people you support.

Really appreciate you taking the time to express that — it captures exactly what continuous coaching development is all about. The UK Coaching Team.

Rated 4 out of 5 stars

good interaction John was a perfect educator

good interaction John was a perfect host. very good information throughout the course.

April 24, 2026
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Reply from UK Coaching

Thanks for your review. Great to hear you enjoyed the interaction and that John made you feel well‑supported throughout. The UK Coaching Team.

Rated 4 out of 5 stars

The course was dynamic and very…

The course was dynamic and very educational. The only thing I would add is a brief explanation of how the platform works or a tutorial sent out before the session. My microphone wasn’t compatible with the platform, and when we were split into groups, my classmates who hadn't used it before didn’t know there was a chat, so I felt a bit excluded. Everything else was fantastic.

April 14, 2026
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Reply from UK Coaching

Thanks for your feedback. I’m really glad you found the course dynamic and educational. I’m sorry the platform issues left you feeling a bit excluded a quick tutorial beforehand is a great suggestion. Aside from that, I’m pleased the rest of the session worked well for you. The UK Coaching Team.

Rated 5 out of 5 stars

Mark's attention to detail and the way…

Mark's attention to detail and the way he puts you at ease. Explains things very clearly and patiently.

April 14, 2026
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Reply from UK Coaching

Thanks for leaving such a lovely review. It’s great to hear that Mark’s attention to detail and his calm, patient way of explaining things helped put you at ease. Clear guidance can make such a difference, and it’s wonderful to know the session felt supportive and easy to follow.

Really appreciate you taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

UK Coaching has been the best online…

UK Coaching has been the best online program, and I really do enjoy the courses as well very educating and knowledgeable. Looking forward to learning as much as I can.

April 14, 2026
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Reply from UK Coaching

Thanks so much for sharing your feedback. It’s wonderful to hear that you’ve found UK Coaching to be the best online programme and that you’re really enjoying the courses. Knowing that you’re finding them both educational and full of useful knowledge is exactly what we hope for.

Great to hear you’re looking forward to learning even more, we’re glad to be part of your journey. The UK Coaching Team.

Rated 5 out of 5 stars

Good

It has been a really positive session with a lot of information and clear real live examples so we could learn them from!
Thanks Scott Murray.

April 22, 2026
Unprompted review
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Reply from UK Coaching

Thanks so much for your review. It’s great to hear you had such a positive session and that the real‑life examples helped bring the information to life. I’m glad you found it valuable.

I’ll be sure to pass your thanks on to Scott. The UK Coaching Team.

Rated 5 out of 5 stars

Excellent training

Excellent training. Informative and interesting.

April 22, 2026
Unprompted review
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Reply from UK Coaching

Thanks so much for your review. The UK Coaching Team.

Rated 5 out of 5 stars

Great online course delivery

Nick was upbeat and positive about a topic that can be heavy going. He created a welcoming, relaxed online environment which meant discussions were lively and interesting. I came away feeling empowered to implement many of the good ideas shared.

April 17, 2026
Unprompted review
UK Coaching logo

Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear that Nick brought such positivity and energy to a topic that can sometimes feel quite heavy. Creating a relaxed, welcoming space clearly helped spark meaningful and lively discussions, and it’s fantastic that you left feeling empowered to put those ideas into practice.

Really appreciate you taking the time to leave a review. The UK Coaching Team.

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