Ukminibushire Reviews 

426
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, highly professional, and punctual drivers who consistently ensure extremely comfortable and smooth journeys for everyone on board. People also find the entire booking process remarkably straightforward and truly appreciate the helpful support team assisting with all individual trip arrangements. However, some people mentioned occasional issues with customer service, including poor communication leading up to the trip and incorrect vehicle types provided for larger groups. A few customers also experienced unexpected arrival delays or unhelpful responses from the office when trying to resolve urgent booking problems before departure.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting punctual, friendly, and accommodating drivers as... See more

Service

Customers consistently note positive experiences with service, highlighting punctual drivers and clean... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting that it is easy and... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting punctual arrivals and friendly... See more

Customer service

Consumers find customer service experiences to be mixed, with starkly contrasting opinions. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrive... See more

Rated 5 out of 5 stars

We used UK Minibus Hire to book a transfer for a Corporate event. The booking process was very easy and our booking agent Katie was very helpful, dealing with any queries quickly and efficientl... See more

Rated 5 out of 5 stars

Really great find. The service from start to finish was superb, a very sensible price, a good mini bus and a very friendly and accommodating driver. We were kept up to speed on the booking throughout... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We hired a minibus for 11 people from UK Minibus Hire on the 6th of December for a children’s paintball trip, and the experience was absolutely fantastic. The driver arrived perfectl... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

426 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(426)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How to hire a Mini Bus with no fuss

I made an enquiry for a 16 seater coach to take us to a memorial service. I received a prompt and very courteous reply by return. I was very happy with the price so booked it straight away. Within half an hour I received written confirmation with all the correct details with a link provided to make it very easy to pay the required deposit.
On the day the mini-bus arrived early as it did for the return journey.
Could not have been better - Great service !!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company . Definitely recommend

Here’s the revised review:

We hired a 16-seater minibus for a funeral, our first time using this company. The bus arrived on time, and the service was excellent. Paul , the driver , was very friendly and extremely accommodating Edward , thank you for the perfect and flawless arrangement.
Very satisfied and would definitely recommend.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent minibus service

Excellent minibus service! The driver arrived early, which made the trip hassle-free. He was incredibly friendly, making everyone feel comfortable and at ease throughout the journey. His positive attitude and professionalism really stood out. He was also punctual, waiting for us at the end. Highly recommend this service!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Would Highly Recommend!

The booking process is really easy, communication is great and the driver has always been there on time. Would highly recommend UK Minibus Hire - we use them as a shuttle service for our staff Xmas party to take people back and forth to the train station as and when they want to leave. Works really well.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks

UK Minibus Hire had what we needed at less than one week's notice, and they delivered what they promised.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

It’s all about the driver

What do you want from a bus to ferry around your wedding guests on your big day? A fabulous driver. Steve was awesome. Firstly he arrived nice and early, turned around a 52 seater on a sixpence in a tight car park. He was friendly, humorous and nothing was too much trouble. Ten out of ten, thank you Steve and the bus company for having the wisdom to employ him!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Without doubt a 5 out of 5 review

Without doubt a 5 out of 5 for UK minibus hire. I wouldn’t hesitate to recommend them. We recently planned a hen do around Cheltenham and needed return journeys on 2 days. The quote and booking process was easy, and Sharon accommodated any changes we needed. The mini buses were clean and arrived promptly. The drivers were so polite and helpful, they literally couldn’t have been better! They were prompt for collection on the return journeys too, and allowed us to bring our collection time forward. Overall an excellent customer experience. Highly recommend

November 16, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look