What a pleasure. I decided to buy some lovely expensive pants for my fiancée before travelling to see her in China but left it a bit late. Thankfully Ultimo despatched the pants quickly and via... See more
Ultimo
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See what reviewers are saying
Love the quality of the products but have had problems getting a good fit recently. I don't know if its the styles but whatever I try they simply don't fit me correctly which I find strange when I... See more
Ordered online. Useful chart for ordering a body which told you which size to get relative to both bra and dress size. Arrived quickly, no issues with delivery. Fits well, very comfortable. Would reco... See more
Company replied
A little disappointed. I'm sure they would be great on the right person and I can see why they are so popular. They will definitely hold you in a bit but you will likely spill out over other side's in... See more
Company details
Information provided by various external sources
An icon of modern British lingerie. Shape your world with beautifully crafted, confidence-boosting underwear. Look and feel your best every day. The idea behind Ultimo stemmed from the realisation that there was a gap in the market for a comfortable cleavage enhancing bra. Ultimo set out to recreate the enhancement effect with the convenience, comfort and affordability of a quality everyday undergarment. Following three years of development, the Ultimo bra was invented with it's patented gel inserts and the bra was launched in August 1999. Ultimo now has a presence worldwide with a range of lingerie which has attracted the attention of international celebrities and the general public alike.
Contact info
8 Redwood Crescent, G74 5PA, Glasgow
- 0345 130 3232
- enquiries@ultimo.co.uk
- www.ultimo.co.uk
Excellent service received
Excellent service received, really quick delivery and excellent quality products,
Great bridal wear
Great product ordered and arrived a lot quicker than I had anticipated. Would order from them again :-)
Great experience
Great experience, easy to use website, fast delivery

Reply from Ultimo
Unsatisfactory service and misleading photos
Ordered two items. Delivered quickly. However one item shown with transparent straps did not arrive with these. I rang the customer services number and without apology was told ‘no I’m on the website now and it’s shown with fabric straps’. I disagreed and advised I had a screen print and they were not fabric on this one photograph. Glad I had since picture was then removed! Furthermore the adviser then told me I would need to return the straps received with the second item otherwise they would not be refund on this. There was never any question of these not being returned and the insinuation of anything otherwise is insulting.
After complaining and sending screen shot of the item with the see through straps I did receive an email apologising. Such a shame the first point of contact couldn’t have provided a more positive impression.

Reply from Ultimo
Finally after long searching and …
Finally after long searching and waiting for this bra/body to come back into stock, it’s here x and it fits and is perfect for my wedding dress 😁
Great service great products
Prompt delivery good quality product
I found the product good quality and it …
I found the product good quality and it arrived within few days very quick and well wrapped.
Poor communication
Had to pay for delivery. Had to pay for returns. Returned items two/three weeks ago, no contact from Ultimo. No sign of a refund. Pretty shoddy for a company with such a well known brand.

Reply from Ultimo
Love ultimo
Love ultimo! Superior quality and very good delivery times and customer service.

Reply from Ultimo
Fantastic as always
Fantastic as always, items perfect and well packaged. I love this company.
Excellent delivery service
Excellent delivery service, love the product, just wish the returns were paid for!
Well done Ultimo
Ordering was easy, delivery was prompt and products were lovely
Would recommend but delivery is a bit …
Would recommend but delivery is a bit slow!
Quality product
Quality product, excellent value when bought in the sale.
My Fantastic buy, Ultimo sale
Loved my ultimo bra that I bought in the sale, lovely colour, great fit, so pretty, such good buy midnight blue colour, with lace and underwiref, plus comfortable.

Reply from Ultimo
Ultimo has gone downhill
Very disappointed with my recent purchase of a Cassia OMG Plunge A-D - Noir - it was described as a gel bra, but in fact is just thick foam padding - which I wouldn't have bought. I have been a loyal fan of Ultimo for years, but later bras tend to have straps that are very short so no chance at all of using the "racer back" as they are only just long enough on full extension to be worn normally. Also recent bras are pretty uncomfortable and no longer fit. I have a wide back and small bust, hence the need for gel, but cannot now get an Ultimo bra that fits. Also they seem to have stopped doing swimwear too which is a real shame. I cannot be bothered to send the bra back as it was in the sale, but doubt I will wear it much, just disappointed that a once brilliant company designed to make comfortable bras that fit is no longer any different from any other bra company.
The service was good, it arrived in a couple of days, but again the packaging used to be a nice box, and this just arrived in a Jiffy bag. Also writing this review has been hard as trust pilot keep saying I have not put enough info - I am on holiday in Kenya and doing this is a real bind and not made easy but I want other customers to know that the bra was not as advertised (gel) and that ultimo bras no longer fit very well and have short straps.
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