Ultimo 

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Rated 5 out of 5 stars

What a pleasure. I decided to buy some lovely expensive pants for my fiancée before travelling to see her in China but left it a bit late. Thankfully Ultimo despatched the pants quickly and via... See more

Rated 3 out of 5 stars

Love the quality of the products but have had problems getting a good fit recently. I don't know if its the styles but whatever I try they simply don't fit me correctly which I find strange when I... See more

Rated 5 out of 5 stars

Ordered online. Useful chart for ordering a body which told you which size to get relative to both bra and dress size. Arrived quickly, no issues with delivery. Fits well, very comfortable. Would reco... See more

Company replied

Rated 3 out of 5 stars

A little disappointed. I'm sure they would be great on the right person and I can see why they are so popular. They will definitely hold you in a bit but you will likely spill out over other side's in... See more

Company details

  1. Lingerie Store

Information provided by various external sources

An icon of modern British lingerie. Shape your world with beautifully crafted, confidence-boosting underwear. Look and feel your best every day. The idea behind Ultimo stemmed from the realisation that there was a gap in the market for a comfortable cleavage enhancing bra. Ultimo set out to recreate the enhancement effect with the convenience, comfort and affordability of a quality everyday undergarment. Following three years of development, the Ultimo bra was invented with it's patented gel inserts and the bra was launched in August 1999. Ultimo now has a presence worldwide with a range of lingerie which has attracted the attention of international celebrities and the general public alike.


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Rated 2 out of 5 stars

Pricing inaccurate on website

Pricing inaccurate on website - be careful what you add to your bag!

December 23, 2017
Unprompted review
Ultimo logo

Reply from Ultimo

Good Evening Carina,

Many thanks for taking the time to leave feedback regarding your shopping experience with Ultimo. We are so sorry to learn that you are experiencing issues with your order and hope you will accept our sincerest apologies for this matter.

We have looked into this for you and are currently unable to locate any price discrepancies - if possible, please can you contact enquiries@ultimo.co.uk with further details of the issue and we shall ensure this is investigated as soon as possible?

We do apologise again for the inconvenience caused and look forward to hearing from you soon.

Kind regards,

Ultimo

Rated 5 out of 5 stars

Best bras ever!

Only buy your Ultimo bras as they are the best for comfort and fitting. Been buying them for years and can’t fault them at all.

December 21, 2017
Unprompted review
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Reply from Ultimo

Hi Joanne,

Many thanks for your feedback.

We are delighted that your are pleased with your order and sincerely value your custom. Please let us know if you ever have any queries as we are always more than happy to help.

Kind regards,

Ultimo

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Rated 5 out of 5 stars

Lovely bra

Lovely bra. Fitted well. I did go a cup size smaller. I thought I should have gone a size smaller around the back but when I wore it this was not the case. Price was good as this was retailing at £38 without delivery charges so really pleased. Service was very good and arrived in time.

December 19, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing product,fast delivery,would …

Amazing product,fast delivery,would recommend this site
Thanks again

December 14, 2017
Unprompted review
Ultimo logo

Reply from Ultimo

Hi Lorraine,

Thanks for taking the time to review your recent order with us. We're thrilled to learn that you are pleased with the service you received - please let us know if we can ever be of any assistance as we are always more than happy to help.

Kind regards,

Ultimo

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Rated 1 out of 5 stars

I was sent the wrong product

December 13, 2017
Unprompted review
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Reply from Ultimo

Good Afternoon Sheila,

Thanks for taking the time to leave a review regarding your recent purchase with us. We are so sorry to learn that you received an incorrect item and hope you will accept our sincerest apologies for this matter. We always strive to provide excellent service and do apologise that this has not been experienced in this instance.

We are currently investigating this issue as we appreciate that this is unacceptable and will take all available steps to ensure that this error does not occur again. We can see that you have been in touch with our dedicated Customer Service Team who are currently assisting you with this matter. However, if we can be of any further assistance regarding this or anything else please do not hesitate to contact us straight away. We apologise again for the inconvenience that this has caused.

Kind regards,

Ultimo

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Rated 5 out of 5 stars

Excellent Quality

Smooth transaction, quick delivery. Always well packaged. I wouldn't buy any other make of bra as ultimo fits perfectly, are extremely comfortable and excellent quality.

December 13, 2017
Unprompted review
Rated 5 out of 5 stars

Simple!

Easy to order, easy to pay and no problems with delivery or returns. Simple!!

December 12, 2017
Unprompted review
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Rated 1 out of 5 stars

No free returns

As you will know well fitting bras can be incredibly difficult to find. Particularly because each retailer seems to opt for a slightly different size guide. I could not believe therefore that Ultimo does not offer free returns. This was not made clear at the checkout and I am incredibly disappointed. I will not be buying from Ultimo again.

December 11, 2017
Unprompted review
Ultimo logo

Reply from Ultimo

Hello,

Many thanks for taking the time to leave a review for your recent order at Ultimo as we truly value all of the feedback that we receive from our customers.

Unfortunately we do not offer free returns, as stated on the delivery and returns section of our website. We apologise sincerely for any inconvenience that this has caused. We have certainly taken your review on board however and appreciate your feedback with regards to this matter.

If you ever have any queries please do not hesitate to contact us and a member of our Customer Service Team will respond to any queries as soon as possible. We do apologise again for any inconvenience caused and if we can assist any further please do not hesitate to get in touch.

Kind regards,

Ultimo

Rated 4 out of 5 stars

Great quality, sizing off

The order arrived very quickly and the underwear is beautiful! the only downside is that both the pants and the bra were very small compared to my normal sizing. Had to return them both :(

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect in every thing!

I'm living in France and the delivery was perfect. I bought it because I'm getting married, I really needed a bra and my dress have a low back.I'm very happy, that's exactly what I wanted.

December 10, 2017
Unprompted review

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