Ubisoft Reviews 

★☆☆☆☆ — Would give 0 stars if I could.

Where do I even start? My original Ubisoft account — with hundreds of dollars worth of games on it — got hacked. You'd think a company this size would have your back, right? Wrong. I contacted support and had to wait DAYS just for a reply, only to be told they couldn't do anything. Then they just closed my case. Hundreds of dollars, gone, and Ubisoft basically shrugged.

So I made a new account and had to repurchase my games out of my own pocket — including Skull and Bones. And what do I get for my trouble? My new account gets flagged for "suspicious activity." I'm the one who got hacked and I'M the one being treated like I did something wrong?

After fighting through all of that, I finally managed to get back into Ubisoft Connect and now the game won't even launch. I literally cannot play the game I paid for — twice.

Abysmal customer support, zero account security, bugs on top of bugs, and a game that doesn't even work. Save your money and your sanity.

After being a customer for many years, I expect better. Ghost recon Breakpoint stop working for both my self and a friend. I spend hours troubleshooting. In the end I repurchased to see if that would fix it. It did not. Within 2 days (and zero playtime) I asked for a refund, and after several emails I was denied. This is robbery. AVOID them, and use another platform.

Had my account hacked, they managed to change the email address.
Contacted support only to be told there was nothing they could do
Absolutely useless, won't be having anything to do with these crooks in the future.

BRUH.
I bet it would be easier to fly a plane with no training than it would be to do something as simple as create an account with ubisoft. I have been trying to create an account for 2 hours just so I can play Breakpoint (which I can't do without creating a ubisoft account) but FK ME! FIX YOUR SHT!

Like many of the reviews here I too have been logged out of my account and am having an endless battle with customer support.

Customer support cannot provide a functioning account recovery form and instead keep deferring me to a broken article link.

I guess that means after being an Ubisoft customer for over a decade I have in one moment been locked out forever! Thanks for memories I guess!

Unecessary bloatware

It's a horrible company with bad business practices that's why their company is dying. I don't know why you would make people sign into an account to play a game but that's besides the point. Their money hungry that are two corporate and have gotten too far away from what it means to make good video games

cant uninstall game without logging in.... piece of garbage launcher and company

Decided to reinstall Ubisoft Connect for the first time in years to play some old games and just running into error after error after error.

"You cannot log in with these credentials when offline."

Assassin’s Creed fan here! Games are fun but formulaic. Ubisoft Connect launcher is annoying

waned to play a game can't even sign up beacause there are some problems and no one is teling me what is the problems. Very bad get a life

the worst ever
the support is the worst to ever exist i have been waiting for one year to get a respone and still nothing ?
never dowload this and dont do anything with ubisoft

We have been trying to resolve an issue with my son’s Ubisoft account since last summer. The account was set up with an incorrect email, which we cannot access, and this has prevented us from verifying or updating the account.

Despite contacting Ubisoft Support multiple times (case #24034758), we have yet to receive a resolution. My son has had to create a new account just to play on PC, but he is eager to regain access to his original account which contains his existing content, including Rainbow Six Siege progress.

We are extremely frustrated by the lack of response and resolution and hope Ubisoft will urgently assist us in recovering the account.

Rainbow six siege is a sad excuse of a game. A small update and IMMEDIATELY my fps completely tanked and I’m stuck in settings. This is a ranked game, and it without a doubt reduced the chances of us winning the round, resulting in a loss. I am also playing players high above me in the ranked system.

Ubisoft fix your shit servers i keep getting abandon penalties when its not my fault

Unethical company who makes sub-par games

Quite possibly the worst launcher out there, bugs make your experience quite literally impossible from an unlimited loop of refresh screens to games crashing there’s no much more I can say due to the fact that I can’t even get any further into this abysmal thing they call a launcher

bought ubisoft + to get siege x elite edition and multiple other games but it wont let me download it the button just dosent work but every other button to once again buy the game which i already have works ofcourse such a money hungry scamming company

Worst company on the planet can't even get into my account