We were not rushed into taking insurance out. Able to discuss our questions at ease Whilst we asked for various options of policies and cost we were given time to look at the documents and amend op... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent advice, service and price. I have had health insurance for many years, most recently the price from my company has continued to soar. As I have just retired a financial review of my outgoing... See more
Company replied
We dealt with Nick Hanney who was very knowledgable on the various types of policies and providers. Nick was great at explaining everything and took his time to make sure we understood all the differe... See more
Company replied
We weren't sure whether getting cover would benefit us / our family. However, after speaking with our advisor, Harry Fletcher, he took the time to explain how it works and made sure the cover we got s... See more
Company replied
Company details
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Insurance Broker
- Life Insurance Agency
- Term Life Insurance Provider Company
About Usay Compare
Written by the company
Usay Compare makes finding the right private health insurance easy. We compare thousands of medical insurance policies from the UK's leading insurers, including Aviva, Bupa, AXA, Vitality and more. We make it our mission to find you the most competi...
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Get a QuoteContact info
Usay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
- 01285864670
- customerservice@usaycompare.com
- www.usaycompare.co.uk
4.9
Excellent
26K reviews
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I was very pleased with the way my…
I was very pleased with the way my request was dealt with, very professional.
August 11, 2026
Reply from Usay Compare
We're so pleased to hear that your request was handled professionally by Jessica. Thank you for your positive feedback!
Reply from Usay Compare
We're so pleased to hear that you found our service helpful, patient, and constructive. Thank you for taking the time to share your positive feedback!
Great attitude.
Great attitude.
Friendly with children.
Explain every questions with professional advice and care .
Highly recommended
August 11, 2026
Reply from Usay Compare
We appreciate your feedback. We're so pleased to hear that Richard was friendly and provided professional advice and care.
Recommended to make an informed desicion
The correct and useful information.
It helped in making an informed desicion.
Recommended.
August 11, 2026
Reply from Usay Compare
We're so glad to hear that the information was helpful and assisted you in making an informed decision. Thank you for your recommendation!
Tina is very attentive and…
Tina is very attentive and knowledgable, highly recommended.
Tony
August 12, 2026
Unprompted review
Reply from Usay Compare
We're so glad to hear about your positive experience! We appreciate you sharing your kind words about Tina.
Reply from Usay Compare
We are so happy to hear that you had such a great experience with us. Thank you for your kind words!
Good honest service fair policy
August 4, 2026
Reply from Usay Compare
We are so pleased to hear that you found our service to be honest and our policies fair. Thank you for sharing your positive feedback with us!
Successful transaction
Kai from the company was extremely helpful and got us a great deal on private medical insurance that was much better than our previous company's quote
August 7, 2026
Reply from Usay Compare
We're so pleased to hear that you found Kai extremely helpful and that we were able to secure a great deal on your private medical insurance.
Reply from Usay Compare
We are so glad to hear that you had such a positive experience with Jake. Thank you for taking the time to share your feedback!
Very helpful & informative
Sam was lovely, he was very informative and professional. He helped me find the best insurance for me and my partner.
August 11, 2026
Reply from Usay Compare
We appreciate your feedback. We're so glad to hear that Sam was informative and professional, and helped you find the best insurance for your needs.
Ali was brilliant
Ali was brilliant. He gave me exactly what I needed in my plan. Kept in touch all he time and explained everything clearly.
August 11, 2026
Reply from Usay Compare
We're so glad to hear that everything was clearly explained by Ali and that you received exactly what you needed. We appreciate your feedback.
Reply from Usay Compare
We're so glad Arjun found the right cover at a great price. Thank you for your positive feedback!
Kiran was absolutely brilliant
Kiran was absolutely brilliant , super informed and responsive and kind
August 4, 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're so pleased to hear that you found Kiran to be informed, responsive, and kind.
Fantastic Customer Service very very knowledgeable
Fantastic Customer Service very knowledgeable for private healthcare went through everything from A-Z so we understood everything and we had multiple phone calls just so happy with the the care we were getting we’re getting highly recommend
What the policies Cover what they don’t Cover and also because it was for our young children
And in the end, we took out a family Policey for all four of us , these are the right people trustworthy people on these people
August 3, 2026
Reply from Usay Compare
We're delighted to hear about your fantastic experience and that our team provided such knowledgeable customer service. It's wonderful to know that Tristan explained everything clearly, especially regarding cover for your young children. We're so pleased you felt confident taking out a family policy with us.
Steve Wraight was excellent
Steve Wraight was very knowledgeable, personable, and patient. He gave us a lot of time without being pushy and was happy to answer all and any of our questions. We felt confident in what he was offering to us. Would thoroughly recommend him to anyone.
August 11, 2026
Unprompted review
Reply from Usay Compare
We're so pleased to hear that Steve was knowledgeable, personable, and patient. We're glad that all your questions were answered and that you felt confident in the policy.
Reply from Usay Compare
We are so pleased to hear that you found our service efficient and informative. Thank you for your wonderful feedback!
Good service, great staff.
I am a repeat customer with this company because the service they provide is excellent. The team are courteous, charming, efficient and effective as exemplified by Al Bentley, who dealt with my request this last time and was patient and thorough throughout. I can heartily recommend them.
August 11, 2026
Unprompted review
Reply from Usay Compare
We appreciate you sharing your feedback. We're happy to hear that our service is excellent and that Al is courteous, charming, efficient, and effective. It's great to know that your request was dealt with patiently and thoroughly.
Our very helpful representative Joseph…
Our very helpful representative Joseph Hustler was extremely informative very helpful and answered our questions. Also very professional and polite. Have recommended the my husband and I received.
August 3, 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're so pleased to hear that Joseph was informative, helpful, and professional, and that all your questions were answered.
The agent was very clear and explaining…
The agent was very clear and explaining things well
August 3, 2026
Reply from Usay Compare
We appreciate you taking the time to leave us this great review. We are so glad that Zee was able to explain everything clearly for you.
Osca was very supportive and gave me…
Osca was very supportive and gave me all the information I needed
August 10, 2026
Reply from Usay Compare
We're so pleased to hear that Oscar was supportive and provided you with all the necessary information. Thank you for your kind feedback!
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