We were not rushed into taking insurance out. Able to discuss our questions at ease Whilst we asked for various options of policies and cost we were given time to look at the documents and amend op... See more
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Get a QuoteUsay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
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Understanding
Questions were explained very well
Knowledge
Given information which allows me to make my own choices
Respect
Allows to speak freely
Listening time Given
Friendly and confidential at the same time
Overall no complaints

Reply from Usay Compare
The young man ( Joseph ) was the most helpful person that I have dealt with over the telephone in a long while. Explained everything fully and answered all my questions in a very professional manner. There was no pushing to take out the medical cover. He let me think about it for a day or so and rang back exactly when he said he would. The cover suits my needs at a price I could afford. I’m very happy with it.

Reply from Usay Compare
The information I needed was explained clearly and professionally.

Reply from Usay Compare
Simon was very approachable and had a great understanding of my requirements.
The price quoted was very fair.

Reply from Usay Compare
Spoke to Michael Gareffa he was exfremely helpful and explained everything I needed to know in good plain English, as I am in my late 70's. I phoned him back to ask a few questions after I received the paperwork he was brilliant and the explanation was then very clear. Very good service and I would recommend Usay. Michael did not pressure me at any time so I felt comfortable with this Company

Reply from Usay Compare
Jordan was efficient and helpful. He called or emailed when he said he would. Understood if things happened and we had to reschedule.
Never made us feel like he was pushing.
Explained things in layman's terms. Took time to listen to queries and explain.

Reply from Usay Compare
I'm extremely impressed with the help and guidance I received from Joe today, he was very informative, knowledgeable and understood exactly what I was looking for regarding private medical insurance . He made the process very easy and took a lot of time to answer my questions. He also spent quite some time looking for the best insurance for me and changed and tailored it to match my requirements. I would highly recommend.

Reply from Usay Compare
Usay Compare gave me plenty of time over a few phone conversations to set out everything in a very easy to understand manner and I feel they have given me the best health insurance deal that suits my needs....

Reply from Usay Compare
Thanks to Daniel it was a very thorough friendly and informative chat. He answered all our questions and insured we were happy with everything before signing up. A very straightforward and painless experience - thank you.

Reply from Usay Compare
Fabulous!! I had a broker called Gracie Banister and she was amazing, patient and explained everything extremely well !

Reply from Usay Compare
The representative from Usay was very clear and informative about the Private Health Plan and advised me on the one that would suit me

Reply from Usay Compare
I requested information on best healthcare providers online and received a phone call the next day from Andy who was polite, informative and efficient. I received information and policy details promptly.

Reply from Usay Compare
I have just had a quote from
Brandon beak
I would just like to say how helpful
He was getting me the policy
Thankyou very much to him
K lancaster

Reply from Usay Compare
Excellent communication and support to make an informed decision.

Reply from Usay Compare
I rarely write reviews, but I felt compelled to write this one.
I’m not even a Usay Compare customer... yet!
After becoming increasingly frustrated with my current provider refusing what I believed to be a valid claim, I contacted Usay Compare after finding them through a Google search. My intention was to explore switching providers, but the experience I had was completely unexpected.
The adviser I spoke with, Tim Jowett, went above and beyond to help. There was no sales pitch and no pressure to switch. In fact, Tim advised me to stay with my current provider until my claim issue was resolved. He took the time to listen carefully to my situation and provided practical, knowledgeable advice that was genuinely helpful.
What impressed me most was the follow-up. Tim sent a personal email (clearly written by a real person, not AI-generated) with step-by-step guidance on how to challenge and progress my claim.
Having worked in the insurance industry myself for many years, I can honestly say I have rarely encountered someone as knowledgeable, helpful and genuinely nice as Tim. His professionalism and willingness to help, despite knowing I wasn't yet a customer, speaks volumes about both him and Usay Compare.
Once my current provider finally resolves this issue, I will definitely be speaking to Usay Compare about arranging my private health insurance.
Thank you, Tim, for restoring my faith in real proper customer service.

Reply from Usay Compare
Benjamin Abercrombie was the best.he explained and gave great and sound advice about the product I was looking for.keep up the good work

Reply from Usay Compare
I spoke to a good guy called David he was great and explained everything clearly and in detail,it was a pleasure talking to him for 45 minutes he is a CREDIT to your company thanks stuart

Reply from Usay Compare
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