Valued Opinions Reviews 

804
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, appreciating the straightforward process of participating in surveys and earning reliable rewards. Many people mention that customer support is exceptionally responsive and helpful when solving technical issues or answering questions. Some reviewers were not happy with the late screen-outs and sudden account suspensions experienced after spending time completing surveys. A few other people also felt that contacting support could sometimes be slow, leaving queries unanswered or unresolved. People shared that technical glitches on the website caused frustration when trying to access or finish tasks.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying greatly among users. Many... See more

Website

Clients share ambiguous opinions on website experiences, as some reviewers praise the platform as a... See more

User experience

People report ambiguous experiences with user experience, as long-term consumers praise the variety of... See more

Response time

Customers had positive experiences with response time, praising the timely and efficient support for any... See more

Service

Users describe ambiguous interactions with service, reflecting mixed experiences over time. While reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'd give it higher but for the fact that I'm getting much fewer surveys to participate in, and a company that I redeemed survey points through has been removed. However the response when notified of... See more

Rated 4 out of 5 stars

I had the frustration of completing a long survey & was about to Submit when a notice came up saying I didn't qualify. Of course this should have appeared at the start. I was very annoyed & told the... See more

Rated 4 out of 5 stars

I do enjoy doing the surveys and appreciate the points which go toward the gift card. Certainly helps with our low budget and rising costs. The only reason I have scored a 4 is at times it is difficul... See more

Rated 2 out of 5 stars

After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewa... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!


Contact info

3.4

Average

TrustScore 3.5 out of 5

804 reviews

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No recent history of asking for reviews

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3.4

All reviews

(804)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All Good.

I have been with them for a few years now and they are one of the best and most reliable survey sites on the market. They have clear and concise surveys and easy to get vouchers as a reward. It is a pity however that they do not offer or have a cash bases reward scheme) All good though and onward and upward.

May 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Definitely a Scam!

Definitely a scam! I wasted a lot of time doing these surveys and when it came time to collect an reward, they have you go through a verification process that involves showing your personal ID and face into a camera. I didn't like it but did it, and was then told that the verification was unsuccessful and a later email said they had now permanently suspended my account. Don't waste your time on this site!

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

What a scam. After earning $17 in a couple of days, I stopped receiving surveys and was unable to cash out because my account was put under a "72 hour review". It has been months, and I never heard back from support. Don't waste your time.

April 27, 2025
Unprompted review
Rated 3 out of 5 stars

Support needs loads of improvement

There is absolutely zero support.
Submitted multiple support emails with zero responses
Even after completing multiple surveys, my account is not "verified" so I am unable to redeem any rewards.

After about two weeks, received an email that I am verified

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time

What a waste of time. You can't get a survey, or you do a survey only to be told you don't fit the criteria. For $1 a 10 minute study it's just not worth logging in and wasting your life let alone signing up. :(

April 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam site

I have over $100 sitting in my account but can't get any vouchers as there is a 72 hour review notice that keeps coming up. I have contacted them twice. Haven't heard anything back. Complete waste of time!!

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Payouts Suck

The rewards versus the amount of time spent is a scam, last one I opened was $2 rewards for 15 mins, that would make $8 per hour the questionnaire took over 30 mins then displayed a screen stating we had to finish it early so I got 5c. Really pathetic payout for the time spent on it.

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

This is such a scam!!!!!!

This is such a scam!!!!!!
72 hours to "verify".
An absolute waste of time!!! You do their surveys to then be disappointed and frustrated!!!!!!!!

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent survey company

I have been diligently answering surveys and all of a sudden I can't access my account anymore. I have emailed support and told me my account has been suspended as I violated something in their Terms and Conditions. I have asked them which clause I violated and they can't even pinpoint what the one is. I have $130 in my account and gone to waste. Stay away from this company if possible.

February 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute waste of time - avoid!

Used to be great, however, in the last few months almost every survey will get to 80% or complete, then suddenly close and tell me I don't qualify to do the survey. Have made multiple complaints to customer service but have had no response. Absolute waste of time to give companies all my information for no reward. Disgusting that Valued Opinions is allowing this.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Same shit different user

Same shit different user. Spent weeks earning enough points for jb hifi vouchers and...nope. come to redemption time, nothing. Scammers. Beware. Don't waste your time.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Since when is 72 hours a week or more

Since when is 72 hours a week or more? Having painstakingly (and tediously) filled out surveys for months, when I finally reach the amount of points needed for a voucher, I am told that as a 'new account' I have to go through a verification process. Two major problems with this. Firstly, I have been waiting over a week, not the 72 hours advised for verification, but secondly (and more importantly), how is mine a 'new' account, when I have been filling in their boring surveys for so long?

Either this is a scam, or it's incompetently managed. Either way, AVOID.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely not a scam.

Like a few other people I also experienced the 72 hour verification delay, but once contacting through the support available the issue was solved within the day. Definitely not a scam, I have redeemed $100 in vouchers in the last month and it is a great help towards purchasing things a desire. Thanks valued opinions :)

November 13, 2024
Unprompted review
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Rated 1 out of 5 stars

They are scammer's at best

They are scammer's at best! There's probably a lot more I could say but my review would then become redundant.
They make you verify in order to redeem but then their site is set up to keep telling you, for days and days that you're under review for 72 hours. I've been getting that message for the last week at least.
It's all rubbish and I'd recommend you stay well clear.
Fraudulent

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE! Worst survey site!

Do not use! Spent half a day filling in surveys and when it did come to withdrawal time they suspended my account and took four days before notifying me that they “permanently suspended” account. This is because I am not a citizen but a resident.

Disgusting. Especially when you consider how many survey providers (taken via their site) now have my data, and how much time I spent.

Not to mention the “customer service” is awful.

Will be reporting them.

February 28, 2024
Unprompted review
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