Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. I’ve leased with Vanarama for nearly three years now and, was initially a bit apprehensive... See more
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At Vanarama, we make upgrading your vehicle simple, affordable, and stress-free. As one of the UK’s leading vehicle leasing companies, we offer brand-new cars, vans, and pickup trucks on flexible, budget-friendly lease agreements. Whether you are a sole trader needing a reliable work van or a family looking for your next electric car, our team is here to guide you every step of the way. We find you the best market deals, offer free UK mainland delivery, and back everything up with award-winning customer service. As a proud part of the Auto Trader Group, the UK's largest automotive marketplace, we combine our vehicle leasing expertise with trusted industry backing to offer unbeatable choice and value. Your feedback drives us forward. If you have leased a vehicle with us, please share your experience below to help others make the right choice!
Hawkshaw Street, M1 7BL, United Kingdom
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My 5th van on contract hire. My first with Vanarama, trust me this is as easy as it gets. Top class service.

Reply from Vanarama
excellent customer service and very helpful through the whole process

Reply from Vanarama
Cannot fault their service; efficient, professional, very competitive and done with a smile. An excellent experience.

Reply from Vanarama
At the moment it'd been relatively simple and easy transaction.. yet to to receive paper work for signing..Rod

Reply from Vanarama

Reply from Vanarama
Very speedy response and excellent deal sourced. Good communication and very helpful advisors

Reply from Vanarama
The experience was very easy and quick with everything explained fully.

Reply from Vanarama
They do not deserve 1 star, a terrible company and customer service and experience We lease 5 vans with alleged maintenance contract. Van go into limp mode forcing drivers off road and to book service. Can never get a service booked takes weeks, they hire a car to you for 7 days and then its tough luck, no van!!!!!!!!!!

Reply from Vanarama

Reply from Vanarama
Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. I’ve leased with Vanarama for nearly three years now and, was initially a bit apprehensive about entering a new lease agreement. Ben and Muheed quickly put me at ease though and reassured me with their great salesmanship and advisory skill sets. I was clearly informed of my options and, my questions were answered informatively.
In the end, I felt comfortable with the decision I made and I hope they are acknowledged for their great salesmanship after helping me secure my new lease.

Reply from Vanarama
After being knocked back by two lenders the call handlers were persistent and eventually got accepted third time lucky by a lender, can’t thank them enough they were brilliant

Reply from Vanarama
Easy to deal with and always answer the phone look forward to getting my new van

Reply from Vanarama
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