Vanilla Underground Reviews 1,574

First time purchase,item a Christmas gift so not sure of fit etc but first class service on communication & delivery.Thank you

Quick delivery. Won’t know more until Santa delivers this to an eight year old!

Absolutely fabulous. Bought the one size Poppy playtime blanket hoodie for my grandson for Christmas. Cannot wait to see his face because he’s mad for poppy playtime and already has PJs, bedtime will be his favourite time now!

Ordered a dressing gown. Was just under £30 and not worth it. Very cheap material. I could have got a nice fluffy dressing gown for that price. Was in a vacuum pack bag and is so creased I've had it hung up for 4 weeks and the creased aren't dropping. Not worth the money. It is a present for my 15 years old grand daughter and I'm so disappointed
**Edit** I received a partial refund from them.

Prompt delivery.. quality product..great service all round.

Excellent customer service when called customer support items despatched same day and received next day my autistic son was over the moon with his sonic jumper and t shirt he was so excited to wear them at school jumper day

Excellent customer service and range of products - would recommend!!

Delivered the next day, fast commucation, great prices. Faultless! Thank you 😊

I ordered a pair of child's slippers (they were a Star Wars linked product) around midday on a Saturday. Quick reply from VU to say it was in stock and being dispatched by Royal Mail 24 hr service.

It arrived the next day (Sunday) at 1700, unbelievable!

Top quality product and all OK.

What a company. Recommended!

Loved seeing all the old stuff I grew up with, managed to find a pair of pj's for my brother just like what he had when he was wee !!!! Nostalgia is a lovely thing .

Excellent experience shopping with vanilla underground! Great customer service, very quick with their replies. Sadly I decided to return the item I bought, however this was down to sizing as the jumper was great quality and design. But I will be shopping with them again.

Delivery on time and item was exact on sizing and quality

Great quality Harry Potter hoodie. Better than any others bought previously. Quick delivery. I also needed to contact customer services and rather than BoT’ answer me I had a personal contact which was appreciated. I’ve recently been scammed online and this was a lovely experience of a company I was unaware of

Fantastic “SpongeBob” suitcase, free delivery too.
Weirdly £25 less on your site than another well known shop!!

Son is over the moon and case served him well for a week away with school.

Service and delivery was exceptional and the quality of the goods second to none

Amazing company, always super speedy delivery, no problem with exchange and super quick the refund. Quality is excellent.
Thanks a lot !

Very happy with the whole process, fast delivery and excellent quality product. I got a Xmas present and for my little boy he’s gonna love it, he’s a big dragonball z fan!

Ordered PlayStation pyjamas which arrived well packaged. When I opened them they were not a nice smell, hopefully this will wash out before I give them to my grandson for Christmas
Why is there a TU Sainsbury’s label on it?

Excellent speedy service, loved the t -shirt I ordered but although I ordered a crop style it was just a bit too short for my taste. No issues with return and equally speedy refund. 5" service all round

Hadn’t heard of Vanilla Underground till I searched for Pokémon t-shirts. Extremely pleased with the service and the t-shirts. They were good value and arrived promptly. Very good quality too! Would recommend.