Vayama.ie Reviews 

3,388
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 779 reviews, reviewers had a great experience with this company. Customers truly love how affordable the tickets are, noting consistently that prices are significantly lower compared to other travel platforms without any unexpected or hidden costs. People frequently mention that the online booking process is remarkably quick, simple, and very straightforward to navigate for everyone involved during their trip planning. However, some customers also noted that managing reservations and finding booking details directly on external airline websites can sometimes be rather frustrating and confusing. A few reviewers additionally expressed serious frustration regarding inflexible date change policies and various third-party booking limitations experienced during their international journeys.

What people talk about most

Booking process

Customers consistently note positive experiences with booking process, highlighting that it is quick, easy,... See more

Price

Reviewers mention positive feedback about price, highlighting the affordable ticket costs and great deals... See more

User experience

Users describe positive interactions with user experience, finding the platform straightforward and... See more

Service

Customers report overall satisfaction and positive experiences with the service, highlighting cheaper prices... See more

Website

Clients share ambiguous opinions on website experiences, reflecting both satisfaction and frustration. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Updating my earlier feedback. After posting my review, an agent from Vayama.ie called me and also replied here to clarify the baggage allowance for my inbound flight. To be fair, the baggage inform... See more

Company replied

Rated 5 out of 5 stars

I only bought the ticket because the price seemed reasonable. However, I think the competition offers cheaper prices. If you lowered your prices a bit, you could attract more customers and increase yo... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Vayama. The booking process was easy and straightforward, and everything went smoothly. The flight options were good and the overall experience was excellent. I would def... See more

Company replied

Rated 5 out of 5 stars

Its is second time i use this agent to book flight, they always deliver accordingly. I am only concern about ongoing war if it is not going to affect my journey.

Company replied


Company details

  1. Events & Entertainment

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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4.2

All reviews

(3,388)

727 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Costumer service

No one replied to my email. Poor service.

June 2, 2026
Vayama.ie logo

Reply from Vayama.ie

Hello Eva,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We look forward to finding a possible solution together with you. We'll attempt to reach you by phone first, followed by an email if we're unsuccessful.


Kind regards,
BudgetAir
Jhon.

Rated 5 out of 5 stars

Everything as it should be

Excellent fare, straightforward booking and hassle-free payment gateway

E-Ticket is issued within minutes as opposed to other OTAs taking days and coming back with additional payment request

Always the best experience in Vayama while booking long-haul flights

June 10, 2026
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Reply from Vayama.ie

We are so pleased to hear you consistently have the best experience with our straightforward booking and quick e-ticket issuance for long-haul flights. Thank you for your kind words!

Rated 5 out of 5 stars

Am a repeat customer.definitely recommended.

Am a repeat customer... efficiency,value and service are all great in my experience

June 9, 2026
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Reply from Vayama.ie

We're so happy to hear you're a repeat customer and appreciate your kind words about our efficiency, value, and service!

Rated 1 out of 5 stars

The booking is not showing up on the airline's website.

I bought a ticket from São Paulo to Lisbon with Azul Airlines, but I can't find any information about my reservation on the company's website. The support chat is automated, with predefined questions and no option to answer my specific query. "If I bought a ticket a month ago for 20 days from now, it should appear on the airline's website. How can I confirm if I have a reservation?"

May 6, 2026
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Reply from Vayama.ie

Hello Susana,

We are sorry that your experience with us was not entirely satisfactory. Thank you for letting us know.

We would like to find a solution with you. Our customer service team will contact you within 24 hours.

Best regards,
Steve
Vayama

Rated 5 out of 5 stars

I booked a ticket on the wrong side of…

A very excellent company, and they cooperated with me. My regards to you.

June 5, 2026
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Reply from Vayama.ie

Hello Sabir,

We are sorry that your experience with us was not entirely satisfactory. Thank you for letting us know.

We would like to find a solution with you. Our customer service team will contact you within 24 hours.

Best regards,
Steve
Vayama

Rated 5 out of 5 stars

Very good service

The experience is very easy and good price

June 5, 2026
Vayama.ie logo

Reply from Vayama.ie

We are so pleased you found our service easy and well-priced. Thank you for your kind words.

Rated 1 out of 5 stars

Not until I had paid was I advised it…

Not until I had paid was I advised it could take 96 hours to receive my ticket. I am travelling tomorrow!!!!

June 4, 2026
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Reply from Vayama.ie

Hello Niall,

Thank you for your booking.

We value your experience above all else. Our team is working hard to get your ticket to you shortly. Occasionally, we have to wait for a confirmation from the airline, which might cause a delay. Your e-ticket(s) are being processed, and we will email them to you within 96 hours as mentioned in your payment overview.

Your e-tickets has been sent and delivered.

We appreciate your understanding and will stay in touch!

Kind regards,
BudgetAir
Jhon.

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