Everyone worked really hard, and thats honestly all I could ask for. During the process my loan officer had to go on maternity leave and the switch was as seamless as possible with someone walking me... See more
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Company details
- #5 of 250 best companies in Non-Bank Financial Service
- #12 of 188 best companies in Financial Consultant
Information provided by various external sources
Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say. Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1400 Veterans United Drive, 65203, Columbia, United States
- 800-884-5560
- customer_service@veteransunited.com
- www.veteransunited.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Five-Stars all the way
Superheroes in walk among us
I found myself, unexpectedly, a few weeks shy of being unhoused. The area offered virtually no immediate rental opportunities; I didn't know where to start navigating the buyer's market. The team at Vetran United guided me through the process step by step, provided me a list of actions I could take independently and quickly. They even explained some basic principles of economics I found perplexing- any knowledge gap can lead to terror when you are setting a course for your long-term future. There is no single thing I appreciate most, the experience has been a series of small but empowering and intentional acts of support and kindness which truly built my confidence daily.
Oh man what A+ Team Thank You thanks…
Oh man what A+ Team Thank You thanks everyone who make my dream come true Tony, Nick I know I forgetting someone what a journey Thanks for making this possible cannot describe how I feelings at this moment but if I can say one thing is a feel blessed.
Refinanced my house and Veterans United…
Refinanced my house and Veterans United helped me complete the necessary tasks to get it done. I would recommend them to anyone in need
Veterans United is providing a great…
Veterans United is providing a great service to Veterans, with ethics that do proud to our military.
Friendly, helpful and so easy to work with
Helpful, well informed, great to work with and quick to respond if you leave messages.
Outstanding Service
The entire process was smooth, well organized, and far less stressful than I expected. Joey and the Veterans United team were professional, responsive, and kept me informed every step of the way. They answered all of my questions promptly, explained everything clearly, and made sure I felt confident throughout the home buying process. Their dedication and excellent communication made becoming a homeowner a great experience.
Excellent service
Everyone from the loan team to the realtor to the home buying concierge were absolutely fantastic.
Sydney & her team were Amazing!
Sydney and her team were amazing to work with! They always explained and answered all our questions and made the loan process very easy. We would highly recommend Sydney & Veterans United for any mortgage loans!!!
Zach was so easy to work with and so…
Zach was so easy to work with and so helpful through the entire process!
Alberto and his team were awesome
Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer. My concierge provided contact information for all of the utilities, making it very easy to contact them and get everything set for moving in.
My experience and review
Since this was my first time going through purchasing a home, I did not know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.
I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.
The people that I worked with were…
The people that I worked with were great never let me feel overwhelmed took everything at a pace that was both efficient and informative I never had a question that wasn't answered in a timely manner Mary and Travis were great to work with and I will definitely tell anyone that is looking at new homes to reach out to them
Outstanding Experience with Veterans…
Outstanding Experience with Veterans United!
My Veterans United team was absolutely phenomenal! They kept me informed every step of the home-buying process and made what could have been a stressful experience feel smooth and effortless.
They connected me with an outstanding realtor, helped me find reliable movers, and even made shopping for homeowners insurance simple and convenient. Every detail was handled with professionalism and care.
I highly recommend this exceptional team—Derek Russell, Courtney Black, and Realtor Telicia Wade Perry. They were professional, courteous, personable, and excellent listeners who truly cared about helping me find the right home and ensuring everything closed efficiently and on time.
The entire process was fast, seamless, and exceeded my expectations. If you’re looking for a knowledgeable, dedicated team that will guide you every step of the way, Veterans United is the way to go!
The team was amazing! …
Lauren and the entire team were absolutely incredible! The app was extremely helpful as well! I couldn't imagine the process of buying a home going any smoother than it did!
Great team working for them
no headache here
they will call you back ASAP and check with you the entire process to assist with answering any and all questions.
Ask for Jeff Ellison
Ask for Jeff Ellison. Jeff is very transparent and communicates everything effectively throughout the entire home buying process. He will look out for your best interests!
Working with our home loan team was an…
Working with our home loan team was an outstanding experience from start to finish. They were knowledgeable, professional, and always available to answer our questions throughout the entire process. They kept us informed every step of the way, making what could have been a stressful experience feel smooth and manageable.
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