Vets Now - Hospital Manchester Reviews 

Booked an urgent online consult for advice.
Easy to book, great advice from the vet who showed compassion.

Poor advice. Wrong diagnosis. Inconsistent advice from vets. Really poor. I won't use again unless I really have no other choice.

From booking in at reception to the nurses and vet, all absolutely fantastic, listened to everything we said, from our dogs fear of strangers to strange environments to the problem we rushed her in for, she was taken straight to a room and canulated and settled down on a lovely rug. Can't fault the emergency care we were given. Thank you from us all

During our time of worry, all the staff were amazing and very reassuring and helpful. The vet we saw was so calming, and treated us all with the upmost of respect.

The vets at vets now have saved
My beautiful little dachshunds life, she was stung by a bee and went into anaphylaxis shock. I found her collapsed on my lawn. They were marvellous and saved her life, I will be forever great full. Xxxxx

Kept up to date all the time - my cat stayed in for two days and the vet ran twice a day to provide an update

Our experience is always of a high standard and always happy with their service and they treat all animals with respect

My 12 year old dog was stung by a bee and was in considerable pain. He was seen quickly and efficiently and was soon back to his old self

Excellent service. Roseanne instilled confidence in a stressful situation. She ensure we were fully informed of procedures and outcomes . She demonstrated knowledge and expertise.My diabetic cat was treated with patience and understanding.

Whilst I’m so grateful and glad that an emergency vets exists in times and hours of need, I can honestly say I’m hugely disappointed in the level of care, compassion and service I received.
Tried to turn me away when I needed to take my poorly cat in the middle of the night, showed no interest or compassion for the situation at all. Eventually agreed that I could join the queue to wait to be seen but I thought it was strange I couldn’t be with her whilst she was receiving treatment. Sent me away with no answers, some medication & a large bill. I called 3 days later once the medication course had finished to express my concerns that I didn’t really see much improvement, I was only given the option to pay their extortionate fee again for reassessment as it had been more than 24 hours since the last visit, or request a call back from a vet for more professional advice/opinions. I chose to request a call back 1st…… 24 hours later and I never received a single call.
Clearly they care more about grabbing every penny possible from people who are concerned about their pets than actually providing a decent level of care!!
EXTREMELY DISAPPOINTED

After a traumatic few days with my dog being in agony after anal gland issue, I was at my wits end. I was treated kindly with respect and excellent knowledgeable help for my poorly dog. It was very busy and waiting times exceeded 4 hours for some. That said, they were working flat out and competently were seeing pets as quickly as possible. An expensive trip but you will do and pay anything to stop your pet suffering.

Super easy to attend, seen straight away and fantastic staff

We were seen quickly, the nurse and vet were supportive and caring. They thoroughly assessed our cat and gave simple and expert advice. The receptionists were brilliant

Very efficient and caring team. Kept informed throughout. My cat was well looked after.

Amazing staff the service was fast and efficient they calm myself and my puppy was very thorough highly recommended

Length of time when my animal was very sick

I would recommend Vets Now to everybody that has a poorly pet. They were absolutely brilliant with my puppy. Ringing every day to tell me how she was. We were allowed to go and spend time with her every day. I got photos on WhatsApp. The vets,nurses and the reception were brilliant nothing was to much for them. Thank you so much for all your help

I was referred by my vet after my Labrador suffered a horrible injury to his throat. I have never experienced such quality service and real empathy towards my beloved Alfie. He spent 2 days and nights at the hospital and was constantly under loving care with a twice daily update from the surgeon. Thank you all so much for your incredible help and belive it or not Alfie treated the visit like a holiday and almost didn't want to come home.

Very good, very helpful, very kind , and kept us updated throughout the night .