From booking in at reception to the nurses and vet, all absolutely fantastic, listened to everything we said, from our dogs fear of strangers to strange environments to the problem we rushed her in fo... See more
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After a traumatic few days with my dog being in agony after anal gland issue, I was at my wits end. I was treated kindly with respect and excellent knowledgeable help for my poorly dog. It was very... See more
Company replied
Poor advice. Wrong diagnosis. Inconsistent advice from vets. Really poor. I won't use again unless I really have no other choice.
Company replied
Booked an urgent online consult for advice. Easy to book, great advice from the vet who showed compassion.
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Company details
About Vets Now - Hospital Manchester
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
98 Bury Old Road, Whitefield, M45 6TQ, Manchester, United Kingdom
- 0161 222 0803
4.6
Excellent
405 reviews
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Professional
They were calm and informative. On my arrival, I was told I'd be seen ASAP to be triaged. The nurse who triaged my dog was lovely and explained that they worked like an A&E hospital and cases were seen on priority. Which was good to know, they didn't keep me guessing. Everything was explained to me and what my options were.
February 17, 2026
Reply from Vets Now - Hospital Manchester
Hi Louise, thank you so much for sharing your experience with us. We're glad we were able to help you and your dog. Have a lovely day!
Highly Recommended
I was very happy with the service received from Vets Now. My sick parrot was seen and treated swiftly with great care and attention. All of the staff onsite were friendly and courteous. I would not hesitate to use Vets Now if the need should arise again.
January 30, 2026
Reply from Vets Now - Hospital Manchester
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Everyone was friendly caring and…
Everyone was friendly caring and efficient. The vet examined my dog and asked for all the information and then gave me medication. They put me at ease and hopefully my dog is recovering slowly.
February 16, 2026
Reply from Vets Now - Hospital Manchester
Hi Andy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Amazing vets practice-they saved my…
Amazing vets practice-they saved my puppies life - offered payment plan 0% interest - your pet will be in goods hand -nothing too much trouble !!
February 15, 2026
Reply from Vets Now - Hospital Manchester
Hi Louise, we really appreciate you taking the time to leave us a review. We’re glad we could help you and your pet. Have a lovely day
During a time when my beloved dog…
During a time when my beloved dog needed urgent veterinary care outside of hrs the vets now team treated me and my dog with kindness and compassion throughout the whole process. Although I am devastated and heartbroken the sensitivity shown by the team made a huge difference ..
February 8, 2026
Unprompted review
Reply from Vets Now - Hospital Manchester
Hi Claire, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.
We were seen very quickly
We were seen very quickly, the staff were compassionate and professional. They were amazing, thank you for looking after our Frank. X
January 25, 2026
Reply from Vets Now - Hospital Manchester
We appreciate you sharing your experience. We're so glad that our team was able to provide care for Frank.
Really friendly vets and nurses helped…
Really friendly vets and nurses helped my chihuahua at 2am.
February 1, 2026
Reply from Vets Now - Hospital Manchester
Hi there, we really appreciate you leaving a review. It was a pleasure to help you and your chihuahua. Have a lovely day!
Doug the Pug
Amazing service, fast and efficient we walked in and were triaged straight away, and seen by the vet within 5 mins.
The vets and triage nurses were so lovely and kind to my Pug Doug.
January 30, 2026
Reply from Vets Now - Hospital Manchester
Hi Emma, thank you for taking the time to leave us a review. We're so glad we could help Doug, and hope he is back on the mend. Have a lovely day!
Excellent team
Excellent team, we were kept well informed by James, and our cat received every attention possible to help him recover. Everyone was warm and friendly, very helpful when it came to insurance too.
January 23, 2026
Reply from Vets Now - Hospital Manchester
We're happy to hear that our team provided excellent care and kept you informed. We appreciate your kind words about our team's warmth, friendliness, and help with insurance, and most importantly, it's fantastic to hear about your cat's recovery. Take care Charlotte
Very satisfied and highly recommended
Very good service
Exemplary vets
(Clare and James)
Everyone was warm, friendly, approachable
Informative and Thorough
Our dog (Bear) was their priority
Thank you All
January 16, 2026
Reply from Vets Now - Hospital Manchester
We're happy to hear that everyone made you and Bear feel welcome. We appreciate your positive feedback regarding our informative and thorough service.
Absolute amazing care & assistance…
Absolute amazing care & assistance given as soon as arrived with my Reggie Rocket
Very calming, understanding and supportive
January 11, 2026
Reply from Vets Now - Hospital Manchester
Hi Nicola, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet at Vets Now Hospital Manchester. Have a great day.
Extortionate charge for a 5 min…
Extortionate charge for a 5 min assessment of which the outcome was make an appointment with your own vet. Absolute waste of £300
January 6, 2026
Reply from Vets Now - Hospital Manchester
Hi Amanda, thanks for taking the time to leaves us a review. I’m sorry to hear that you are unhappy after your visit to Vets Now. If you would like to discuss this further, please email us on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.
Friendly and dealt with my pup with a…
Friendly and dealt with my pup with a lot of care and cuddles
January 3, 2026
Reply from Vets Now - Hospital Manchester
Hi Beth, it's wonderful to hear that you had a good experience using our pet emergency service. We hope you have a lovely day.
Reply from Vets Now - Hospital Manchester
Hi Robert, I know it can be frustrating having to pay for an unplanned trip to the vets. Much like it is for other out-of-hours services in other industries, It's more expensive to run an out-of-hours pet emergency service than a general daytime practice. We've broken down where our costs go here if you'd like to find out more: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/. If you’d like to query your bill or speak to us about anything we’re here for you on enquiriesteam@vets-now.com indicating which clinic you attended, your pets name and the first line of your home address highlighting your concerns.
Emergency Appointment
Emergency Appointment
I rang Vets Now after my dog ate something she shoulnd't have done on Boxing Day - treatment was quick and stress free.
All staff from reception to the nurses were excellent especially given the pressure they were under over the festive period.
December 26, 2025
Reply from Vets Now - Hospital Manchester
Good morning, we're happy to hear that your dog's treatment was quick and stress-free, especially during the busy festive period. We appreciate your kind words about our team; they work hard to provide excellent care. Thank you
Excellent vets
My poorly dog was seen promptly by the caring staff as an out of hours case from our usual vets.
December 15, 2025
Reply from Vets Now - Hospital Manchester
Hi Karen, many thanks for your positive feedback. We’re glad we could help you and your pet. Have a lovely day.
The staff were lovely and the vets so…
The staff were lovely and the vets so so sweet with my old girl
December 11, 2025
Reply from Vets Now - Hospital Manchester
Hi Louise, thanks so much for your positive feedback. We really appreciate it.
Highly recommend
Very friendly and helpful staff and did a brilliant job. Would highly recommend when you need a vet in an emergency and out of hours
December 10, 2025
Reply from Vets Now - Hospital Manchester
Good afternoon Lynn, we appreciate you taking the time to leave us such positive feedback. We're so glad our team could provide you with helpful service during an emergency.
From the reception through to the vets…
From the reception through to the vets and nurses are all absolutely amazing the care shown to myself and my little bear wow was amazing I thank you all sooooo Not All Angels wear capes !!!!!
December 8, 2025
Reply from Vets Now - Hospital Manchester
Julie, we're so happy to hear that you and your pet received amazing care from our team! Thank you for your kind words; we appreciate your feedback.
Amazing vets
Amazing vets. Never had to use a vet before but they were so lovely and explained how everything worked
December 2, 2025
Reply from Vets Now - Hospital Manchester
Hi Kathryn, thank you for taking the time to leave us a review. We work hard to ensure every client’s experience is second-to-none and we’re glad to hear you found this to be the case. Have a lovely day!
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