Virtualescaping Reviews 

110
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers had a great experience with this company. Reviewers warmly praise the engaging puzzles and deeply immersive themes that provide fantastic entertainment for families and friends playing together. Customers also appreciate the convenient ability to play across multiple devices seamlessly and find the online purchasing process entirely straightforward. However, some people mentioned technical glitches, such as audio troubles and issues with loading videos or pages correctly during gameplay. Others also noted that certain hints could sometimes be confusing or less intuitive when trying to solve the more difficult puzzles. Some reviewers felt that a few rooms lacked a cohesive story or occasionally required too much random guessing to progress.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting fun gameplay, engaging family time,... See more

Product

Customers consistently note positive experiences with product, highlighting engaging and challenging puzzles... See more

Website

Users describe ambiguous interactions with website experiences, as reviewers express great delight playing... See more

Quality

Customers had positive experiences with quality, expressing delight at the impressive production values,... See more

Application

Reviewers highlight ambiguous aspects of application performance, expressing delight over the digital escape... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We enjoyed playing Murder in the Alley, Echoes of the Asylum and Artefact Isle. They do test your way of thinking and nothing is obvious. Because we don't set the time challenge we take our time, re... See more

Rated 4 out of 5 stars

We played a few virtual escape rooms and had fun spending time as a family. Although we enjoyed all three rooms (murder in the subway, the school escape, and the asylum), there was definitely a quali... See more

Rated 4 out of 5 stars

I play escaperooms virtually with a friend on the other side of the country so we are always looking for something new. Between us we've purchased all the current games and are waiting for a goo... See more

Rated 4 out of 5 stars

Great fun for distance family time! Purchased the nightfall trilogy for NYE family time, and it was a blast! Only downside- some of the cut scenes didn’t load on our iPads, but there were warnings t... See more


3.9

Great

TrustScore 4 out of 5

110 reviews

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No recent history of asking for reviews

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Replied to 41% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(110)

106 reviews in the last 12 months

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Rated 4 out of 5 stars

Asylum

My family enjoyed our afternoon sorting through clues in various rooms and on different floors. My only tip would be to make it clearer how to enter a lobby and join a game. Other than that, graphics were amazing, and it was a fun experience.

February 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Nice experience!

The escaperoom has very nice effects. It shows a realistic view of how things are and puzzles are sometimes complicated, but not too complicated. Furthermore it's a handy thing that you can start the same escaperoom on several computers so you can play together. We would recommend it if you would like to have a nice evening with several people and do not want to go out.

February 16, 2026
Unprompted review
Rated 4 out of 5 stars

Always GREAT games!

Always GREAT games!

We just enjoy another game from VirtualEscaping.com - this time we walked through Merlins Castle.
Nice graphic, not to much noice (aka: music), and for the first time, we tried playing on 2 PC's.
We actually were faster through this game, than we usually are - maybe because we were on diferent PC's :)

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

I loved these rooms

I loved these rooms! As a single person who doesnt get out much these rooms have enriched my life at home on the couch. Id love to not beable to use hints and always regret using them when the answers are obvious after the fact.

February 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great escapes!

There is a good selection of games at reasonable prices. We played Murder On The Underground and Merlin’s Castle. Both were very good games that reflected their difficulty rating well. The puzzles were challenging without being to difficult, great visuals well laid out. We played as a family and had a great time doing so. We will definitely be back to play more. 😃

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Murder in the Alley - Game is pretty good

Game was pretty good, I liked most of the puzzles, would be better if hints did not need to be closed and could be always seen, as well as something like a "hotspot" to show where you click when you hover over stuff, as opposed to the mouse changing.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

We spent most our game guessing

We spent most our game guessing, unable to find clues except by randomly clicking. We do lots of escape rooms, in person and online. This was one of the most disappointing and frustrating ones we have ever done.

We did the detective one (Murder in the Alley). We solved it but had no idea what the solution was even when we finished. Suddenly it was just over and we had won. We rarely had moments of understanding what the solution to the next puzzle was. More often, we had no idea what to do, had to get a clue and then just kind of randomly guessing or clicking until something worked.

January 31, 2026
Unprompted review
Virtualescaping logo

Reply from Virtualescaping

Hi there,

Thank you for your feedback. We’re sorry to hear that Murder in the Alley didn’t provide the experience you were hoping for. We appreciate you sharing your thoughts on the clarity of the puzzles and overall flow.

We understand that not every game will be a perfect fit for everyone, as preferences can differ. We hope that one of our other games might better match what you’re looking for.

Kind regards,
Team Virtual Escaping

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Rated 5 out of 5 stars

I didn’t know what to expect when doing…

I didn’t know what to expect when doing an online escape room at home, but I was amazed at how much fun it actually was lolol!!!!Everybody had a fantastic time and now I keep their name on my frige because I do not want to forget how much fun an online escape room at home can be! What a fun and different thing to do with people and even just with whoever you live with! It can’t be an easy thing to create and make GREAT either! So kudos! And thank you!

November 26, 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic experience

This was our first time doing an online escape room and we loved it. I purchased a bundle package and have only just done “Detention”. Had four other family members join from around the country to play and we thoroughly enjoyed the experience. We decided not to use the online chat room and found it easier to all connect through messenger while we played. We are all looking forward to playing the next escape room and would absolutely recommend Virtual Escaping 😊

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Two player fun from anywhere!

These games are super fun! My long-distance boyfriend and I made a date night out of it and had a great time:) Sometimes they had trouble syncing up if one of us did something in the room but overall we enjoyed it.

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

Great fun!

My daughter & I have done 3 rooms and have really enjoyed the challenges. Some of the clues are a bit obscure, but once we got the idea it was smooth sailing. We will definitely do it again.

January 9, 2026
Unprompted review
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Rated 5 out of 5 stars

My friends and I have really enjoyed…

My friends and I have really enjoyed the games so far. What we love the most is how we are able to connect even from states apart. It means the world to us to still be able to do escape rooms even when we are not together physically.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great for long distance relationships

My partner and I looooooove real life Escape Rooms and it’s our go-to date night idea

However, we had to spend a couple months apart on the other side of the world and as a surprise date he booked one of these online escape rooms

We enjoyed it enough that we even went and got another one when there was a Xmas discount, as we were at a beach town together over the holidays on a rainy day with nothing to do

Glass of wine and a virtual escape room is a great idea for long distance relationships/friendships and if you’re stuck at home bored on a rainy day

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great group activity

I had never done an online escape room before, and was pleasantly surprised! I did one with three other family members of varying ages and it was challenging enough to push us, but still achievable to get the room completed in the allotted time frame. We will definitely do it again.

January 22, 2026
Unprompted review
Rated 4 out of 5 stars

Enjoyable games

We enjoyed playing Murder in the Alley, Echoes of the Asylum and Artefact Isle. They do test your way of thinking and nothing is obvious. Because we don't set the time challenge we take our time, relax and collaborate so we each understand what's going on. There have been a few technical glitches but VE have responded quickly and fixed the issue...in this respect we have been happy to wait a day or so before picking up the game again. We like that we can resume the game later without it expiring. Overall a good experience with VE.

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Virtual Escaping Review

This is a very well put together online escape room website! Me and my girlfriend are located pretty far apart. One of our favorite things to do is online escape rooms. We have played every escape room offered here and enjoyed the experience on this website the most compared to the other ones we’ve tried out. We don’t prefer an online host for the escape rooms and this site is entirely computer based and is very easy to form groups of people to participate in the fun. Video call for players involved in the game is also provided. If there is one thing I could ask for on this site, it would be more escape rooms to play! I am hoping to see more escape rooms from Virtual Escaping in the future.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great rooms, lots of fun

We’ve played three rooms and have enjoyed them all. They are just like in person escape rooms but my mom and I can play together from different states. The puzzles are exactly like what you’d get from in person escape rooms. If you’re not used to doing escape rooms, start with an easy one to learn how the puzzles work. If you jump right into a difficult one, you’ll be very frustrated but that’s not the game’s fault!

January 8, 2026
Unprompted review

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