Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
12 Devonshire Road, TN40 1AS Bexhill, GB
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Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
We were treated with courtesy and the benefit of product knowledge. I was running out of data too often but now I have more than enough thanks to Thomas’s knowledge of Vodafone add on products
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... See more
Company replied
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12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
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excellent service, freindly and knowledgeable. would definitely recommend

Reply from Vodafone UK - Bexhill
They were helpful, honest and happy to help in every way.

Reply from Vodafone UK - Bexhill
Thomas was very Knowledgeable and very helpful!

Reply from Vodafone UK - Bexhill
The experience at vodaphone. Young man very efficient, patient and happy to write down calculations clearly. Offered to update and assist with reducing outgoings. Advised this will change next year.

Reply from Vodafone UK - Bexhill
We were treated with courtesy and the benefit of product knowledge. I was running out of data too often but now I have more than enough thanks to Thomas’s knowledge of Vodafone add on products

Reply from Vodafone UK - Bexhill
Very patient. Options given and discussed in language I understand, which is a huge positive.
Finances explained clearly.
Appreciate face to face contact.
A positive experience.

Reply from Vodafone UK - Bexhill
Toby connor ryan and alex all collaborated to get me a great deal and transferred all my data, great service

Reply from Vodafone UK - Bexhill
Great help, had lots of knowledge about the products and plans saving me money. Very helpful. Got the upgrade happening quickly to get me on my way. Good small talking in-between waiting for pages to load.

Reply from Vodafone UK - Bexhill
Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them.
Would highly recommend this store 👌

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Very helpful, friendly, knowledgeable team. Helped find the right phone for me by listening to what I needed and advised. They found the perfect phone that meets all my requirements. They even transferred my old phone data on my new new phone. No pushy sales tack and not rushed. I have been with Vodafone for 15yrs and due to great service is why I have stayed.
A massive thank you to Toby and the manager at the Bexhill-on-Sea store. Your a credit to the company.
Highly recommended 👌

Reply from Vodafone UK - Bexhill
Toby and Ryan got me a wicked deal on my broadband and reduced my cost on my sim too! Really happy couldn't recommend any more of I tried!

Reply from Vodafone UK - Bexhill
Toby and Ryan were amazing set my device up whilst serving other customers without making me feel neglected, great atmosphere!

Reply from Vodafone UK - Bexhill
Thomas was exceptional and helped me out with all my questions thank you

Reply from Vodafone UK - Bexhill
Thomas from the Bexhill branch was great! Really helpful and patient and considered every request I made carefully. I got more than expected. Super!

Reply from Vodafone UK - Bexhill
Toby was extremely helpful and very kind to an old lady.

Reply from Vodafone UK - Bexhill
Toby was very helpful in doing my data transfer on my phone and was very professional.

Reply from Vodafone UK - Bexhill
Tom was fantastic, helped me revert my contract back after I mistakingly changed it and then got me an even better deal on an upgraded contract. Fantastic service!

Reply from Vodafone UK - Bexhill
Very good service today with Thomas. Very helpful and informative explaining everything clearly including available offers.

Reply from Vodafone UK - Bexhill
Really enjoyed visiting your Bexhill store. The staff were really patient and helpful. They took time to process my new contracts and explained simply. As an older customer I did not feel st all patronised. Just really supported.

Reply from Vodafone UK - Bexhill
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