I would like to praise the three staff who helped me last week with my mothers mobile, at the Bexhill on sea store in Devonshire Road. Ryan, Connor and Thomas helped above and beyond and were pol... See more
Company replied
Location
Switch location12 Devonshire Road, TN40 1AS Bexhill, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was served by the lovely Alex who helped me pick out my new phone/plan for around 2 hours! I wanted to make sure I got the right plan for me so I must’ve asked about 1000 questions, but he remained... See more
Company replied
Great service from Connor and store manager. Friendly yet professional. Even helped me sort out an eSIM the following day ready to travel to Asia. Highly recommend the Bexhill store.
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bexhill
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
4.9
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to praise the three staff…
I would like to praise the three staff who helped me last week with my mothers mobile, at the Bexhill on sea store in Devonshire Road.
Ryan, Connor and Thomas helped above and beyond and were polite and friendly and very informative with their knowledge on safety.
Keeping the elderly as safe as can be possible with scammers on social media.
Thank you so much to the three of you…I really appreciate your help showing me ways to help her keep safe…
Kind regards,
Louise Eden
September 14, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Lou
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So patient and kind!
I was served by the lovely Alex who helped me pick out my new phone/plan for around 2 hours! I wanted to make sure I got the right plan for me so I must’ve asked about 1000 questions, but he remained so lovely and patient. I left the branch feeling super happy and the bonus of some fab movie/music recommendations!
Also, shout out to the branch manager, Ryan, who is always so helpful. The Bexhill team go above and beyond. Thank you!
September 12, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey MD,
Thanks for the lovely review and fantastic support for Alex and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Connor and store…
Great service from Connor and store manager. Friendly yet professional. Even helped me sort out an eSIM the following day ready to travel to Asia. Highly recommend the Bexhill store.
September 17, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connor was amazing fantastic service.
Connor was amazing fantastic service. Great knowledge very helpful.
September 17, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke with Connor and Toby who helped…
Spoke with Connor and Toby who helped me out very professionally in upgrading my phone, very positive experience.
September 10, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great experience and left with more…
Great experience and left with more than I came in for. Upgraded and very happy with my experience. Never fails to save me money where possible and make the most of what I already have.
September 8, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was throughly efficent
Thomas was throughly efficent, friendly and patience
Answered all my questions professionally
Very satisfied with the service I Bexhill everything I come in
September 8, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey James,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Im very happy with my visit and with…
Im very happy with my visit and with the professionalism of Toby serving me and explaining everything so thoroughly.
September 2, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
"Hey Barry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ryan prevented my bill from sky…
Ryan prevented my bill from sky rocketing and improved my service really happy with in-store service
September 1, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All very helpful in bexhill on sea store
All very helpful in bexhill on sea store
August 7, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Alison,
Thanks for the lovely review and fantastic support for Sea Store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
excellent service
excellent service, freindly and knowledgeable. would definitely recommend
August 3, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
They were helpful
They were helpful, honest and happy to help in every way.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thomas was very Knowledgeable and very…
Thomas was very Knowledgeable and very helpful!
August 1, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Jenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience at vodaphone
The experience at vodaphone. Young man very efficient, patient and happy to write down calculations clearly. Offered to update and assist with reducing outgoings. Advised this will change next year.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Beryl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were treated with courtesy days Upgrade and the…
We were treated with courtesy and the benefit of product knowledge. I was running out of data too often but now I have more than enough thanks to Thomas’s knowledge of Vodafone add on products
July 10, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Eddie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Very patient. Options given and discussed in language I understand, which is a huge positive.
Finances explained clearly.
Appreciate face to face contact.
A positive experience.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Jayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Toby connor ryan and alex all…
Toby connor ryan and alex all collaborated to get me a great deal and transferred all my data, great service
July 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Nic,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great help
Great help, had lots of knowledge about the products and plans saving me money. Very helpful. Got the upgrade happening quickly to get me on my way. Good small talking in-between waiting for pages to load.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hey Graham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren and Ryan have always managed to…
Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them.
Would highly recommend this store 👌
July 4, 2026
Unprompted review
Reply from Vodafone UK - Bexhill
Hi Tracie, thank you so much for your wonderful review and the amazing support you’ve shown for Lauren and Ryan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Bexhill
Hey Andrew,
Thanks for the lovely review and the fantastic support you’ve shown for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.