Thomas was throughly efficent, friendly and patience Answered all my questions professionally Very satisfied with the service I Bexhill everything I come in
Company replied
12 Devonshire Road, TN40 1AS Bexhill, GB
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Thomas was throughly efficent, friendly and patience Answered all my questions professionally Very satisfied with the service I Bexhill everything I come in
Company replied
Great experience and left with more than I came in for. Upgraded and very happy with my experience. Never fails to save me money where possible and make the most of what I already have.
Company replied
Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
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12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
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I was completely happy and impressed with the customer service I received. Very pleasant and friendly service

Reply from Vodafone UK - Bexhill
A brilliant and easy transaction and very helpful and knowledgeable

Reply from Vodafone UK - Bexhill
Thomas was very patient and incredibly helpful to get my mother onto her new iPhone.
I'd heartily recommend the Vodafone shop in Bexhill.

Reply from Vodafone UK - Bexhill
Great customer service, the team are very friendly and helpful

Reply from Vodafone UK - Bexhill
Whilst resolving a minor issue with my account Thomas alerted me to a loyalty discount for the two phones on my account.
I’m now saving £12 a month and have unlimited calls, texts and data. I also retain global roaming on my number.
All I had to do is pay off my phone.
Great job!

Reply from Vodafone UK - Bexhill
Absolutely marvelous have never received such good service.evrey thing explained to me will not use anyone else

Reply from Vodafone UK - Bexhill
Great service by Ryan saved me money and made it effortless highly recommend

Reply from Vodafone UK - Bexhill
Great service would recommend Thomas at Bexhill

Reply from Vodafone UK - Bexhill
9My experience was great because Thomas was so helpful, nothing was too much trouble and he found the best deals

Reply from Vodafone UK - Bexhill
Tom was very helpful. He helped me save money on my broadband!

Reply from Vodafone UK - Bexhill
Thomas was efficent, friendly and very helpful, would highly recommed

Reply from Vodafone UK - Bexhill
Great friendly staff. Always so happy to help. Knowledgeable staff. Always able to help and provide information.

Reply from Vodafone UK - Bexhill
Worst customer service, taking after 2 hours they cant able to figure out whats going on their end, i have taken phone from carphone warehouse contract is for 56GBP , once contract ended still they want me to pay same amout even device contract ended .
if i used airtime i need to charge around 20 not 56GBP , very very worst customer service they are unable to understand concern when i asked them to connect to manager waited for me online for 45 mins then disconnected call wowwww .Thanks for wasting time
Not only me i wont recommend anyother to take vodafone.

Reply from Vodafone UK - Bexhill
Lauren was so helpful, sorted our deals on all my contracts. Fantastic service.

Reply from Vodafone UK - Bexhill
Lauren is amazing, great customer service and so helpful!!!

Reply from Vodafone UK - Bexhill
Thomas was amazing. He's a keeper for sure! EPIC!!!!!

Reply from Vodafone UK - Bexhill
We were served by Toby, he was in the beginning of his work with Appscape. He was very good and looked after us very well. We wish him good luck with his career.

Reply from Vodafone UK - Bexhill
i always use vodafone shop in bexhill , always pleasant and helpful

Reply from Vodafone UK - Bexhill
More than helpful sorted everything and more

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
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