Jamie was extremely professional, understanding, determined to fix the problem and he did. I had left Vodafone last November after 40 years with them. I went to EE and had a nightmare. They fre... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... See more
Company replied
Great service in store. Jamie was very knowledgeable, friendly and helpful. Would definitely recommend this store to anyone wanting a new mobile phone or broadband.
Company replied
Jamie in the Braintree store was amazing, made me feel relaxed and explained everything in English and did not make me feel silly that I am a technophobe
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
179 reviews
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Vodafone Braintree Jamie was extremely professional
Jamie was extremely professional, understanding, determined to fix the problem and he did.
I had left Vodafone last November after 40 years with them.
I went to EE and had a nightmare. They freed me from my contract and I have returned to Vodafone Cambridge store.
The new SIM card wouldn’t work.
Jamie in Braintree. Sorted it all out. I had been so stressed.
I will certainly use this branch in the future if needed.
September 5, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Valkyrie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store. Jamie was very knowledgeable, friendly and helpful. Would definitely recommend this store to anyone wanting a new mobile phone or broadband.
September 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Judith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jamie in the Braintree store was…
Jamie in the Braintree store was amazing, made me feel relaxed and explained everything in English and did not make me feel silly that I am a technophobe
September 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Deborah,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Jamie
Great service today from Jamie - extremely knowledgeable and very helpful!!
September 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Freddo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient and knowledgeable staff
Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service from the branch.
September 2, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Jamie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jamie was a great help to me when…
Jamie was a great help to me when changing my phone and did all that was necessary for me.
September 2, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey David,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was very professional and has a…
Kieran was very professional and has a good knowledge of phones and how to attend to customers.
He should be recommended or acknowledged specifically because he retains the customers and puts a smile back on their face just like he has done for me.
My issue was a 2 week issue but he resolved it under 5minutes.
August 8, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was a true delight
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
August 8, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Ryan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Jamie helped me sort…
Great service from Jamie helped me sort a few things out very helpful.
August 5, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Louis,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful and…
Jamie was very helpful and professional. Made things. Very easy.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Sharon,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful and very polite…
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him again
August 1, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Ria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience today by Jamie at…
Great experience today by Jamie at Vodafone Braintree when purchasing a new S26..he explained things well regarding the new contract.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Alistair,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was so helpful giving us advice…
Jamie was so helpful giving us advice and saving us money. Advising us what to get fo best value. Thankyou so much Jamie
July 25, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Lynne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Ryan was very helpful and used his expertise to get me the best deal for my new phone today. He and his colleagues are the reason I keep coming back time and time again as I always feel comfortable in the store.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan has been very helpful with helping…
Ryan has been very helpful with helping me to change my air time plan to something better suited to me. Very pleased
July 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful and quick thank…
Jamie was very helpful and quick thank you very much.
July 2, 2026
Unprompted review
Reply from Vodafone UK - Braintree
"Hey Jacobus,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very helpful made sure I understood…
Very helpful made sure I understood everything and was very kind thank you so much Jamie
July 2, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Jessica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hey Gail,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was fantastic
Jamie was fantastic, very informative, and advised me of the best deals, no pushy tactics.. a pleasure! Thank you
June 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ryan ,very efficient with clear precise…
Ryan ,very efficient with clear precise instructions and clarifying all of the questions we asked.
June 3, 2026
Unprompted review
Reply from Vodafone UK - Braintree
Hey Ian,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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