Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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See what reviewers are saying
Great service in store. Jamie was very knowledgeable, friendly and helpful. Would definitely recommend this store to anyone wanting a new mobile phone or broadband.
Jamie in the Braintree store was amazing, made me feel relaxed and explained everything in English and did not make me feel silly that I am a technophobe
Company replied
Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
176 reviews
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Thomas was a real help setting up my…
Thomas was a real help setting up my new business account. Will return again
September 16, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi James. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie
Jamie was very knowledgeable on the products and sorted the best deal for our requirements. He was very helpful and we came away happy with a new phone ready to use.
September 14, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was very helpful and made the…
Jamie was very helpful and made the purchase very simple - the different options were explained very well
September 14, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Jamie is great
Jamie is great. Really helpful.
I wanted some advice and he was very patient with me and I ended up upgrading my phone. Thank you for your help Jamie.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Jamie was very helpful and got me the…
Jamie was very helpful and got me the best plan. Thank you
September 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
went in to get an upgrade ryan was…
went in to get an upgrade ryan was amazing with giving me a hand with upgrading my new phone went through it all with me good service very nice
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Nathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had the pleasure of dealing with Jamie…
Had the pleasure of dealing with Jamie when I came in looking for a new iPhone and found him polite and very knowledgeable and listened to what I wanted and matched my requirement’s top man
Nik Trevillion
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Nicholas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Done a great job helping out on issue
Done a great job helping out on issue I had with online team. Would recommend to go in shop in future as far more helpful.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was a big help and offered useful…
Jamie was a big help and offered useful information and friendly assistance
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Jason,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Ryan
Great customer service from Ryan, patient, knowledgeable and courteous. Will always return to store
August 1, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey there,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily-Mai
Emily was absolutely amazing transferring my phone over to my new phone, I highly recommend her
July 30, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey there,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie served me & gave me an excellent…
Jamie served me & gave me an excellent service, 10/10
July 16, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Roger,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hey Rhys,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie has done a fantastic job with…
Jamie has done a fantastic job with giving me exactly what I asked for. His customer service skill were perfect. I will definitely come back.
Michelle kirk
July 11, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan 1st class service very…
Ryan 1st class service very knowledgeable
July 10, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Alan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan gave me great customer service and…
Ryan gave me great customer service and support he answered all my questions.
Great job will recommend to all my friends and family
July 8, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Eric,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was so helpful took time to do what was needed. Couldn't, be more helpfull
Excellent service couldn't, ask for better service
June 17, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Rita. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful
Jamie was very helpful, he knew everything I asked was curtious and very pleasant
June 16, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey. We're happy to hear that you found our team member helpful, courteous, and pleasant. We appreciate you taking the time to share your positive experience!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie help me transport my daughter…
Jamie help me transport my daughter from one plan to another at a reduced cost and confirmed that I could upgrade
Her phone to a 16 in 3 months times
At a nominal additional cost I would highly Recomment Vodafone and especially Jamie in the Braintree store
June 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Mark.
Thank you for your positive feedback.
Vodafone Social Media Team
Amazing and friendly
Came into store and Jamie was really helpful and couldn’t do enough for us. Thank you
June 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Ed.
We're happy to hear that you had such a positive experience in our store.
Thanks,
Vodafone Social Media Team
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