Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... See more
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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See what reviewers are saying
Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Met Mark at Braintree vodaphone center. He was very warm, calm and patient. Explained thoroughly. I'm very satisfied with his service from enquiry phase with my friend till final purchase. He is truly... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
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Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
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Jamie is great
Jamie is great. Really helpful.
I wanted some advice and he was very patient with me and I ended up upgrading my phone. Thank you for your help Jamie.

Reply from Vodafone UK - Braintree
Jamie was very helpful and got me the…
Jamie was very helpful and got me the best plan. Thank you

Reply from Vodafone UK - Braintree
went in to get an upgrade ryan was…
went in to get an upgrade ryan was amazing with giving me a hand with upgrading my new phone went through it all with me good service very nice

Reply from Vodafone UK - Braintree
Had the pleasure of dealing with Jamie…
Had the pleasure of dealing with Jamie when I came in looking for a new iPhone and found him polite and very knowledgeable and listened to what I wanted and matched my requirement’s top man
Nik Trevillion

Reply from Vodafone UK - Braintree
Done a great job helping out on issue
Done a great job helping out on issue I had with online team. Would recommend to go in shop in future as far more helpful.

Reply from Vodafone UK - Braintree
Jamie was a big help and offered useful…
Jamie was a big help and offered useful information and friendly assistance

Reply from Vodafone UK - Braintree
Great customer service from Ryan
Great customer service from Ryan, patient, knowledgeable and courteous. Will always return to store

Reply from Vodafone UK - Braintree
Emily-Mai
Emily was absolutely amazing transferring my phone over to my new phone, I highly recommend her

Reply from Vodafone UK - Braintree
Jamie served me & gave me an excellent…
Jamie served me & gave me an excellent service, 10/10

Reply from Vodafone UK - Braintree

Reply from Vodafone UK - Braintree
Jamie has done a fantastic job with…
Jamie has done a fantastic job with giving me exactly what I asked for. His customer service skill were perfect. I will definitely come back.
Michelle kirk

Reply from Vodafone UK - Braintree
Ryan 1st class service very…
Ryan 1st class service very knowledgeable

Reply from Vodafone UK - Braintree
Ryan gave me great customer service and…
Ryan gave me great customer service and support he answered all my questions.
Great job will recommend to all my friends and family

Reply from Vodafone UK - Braintree
Emily was so helpful took time to do what was needed. Couldn't, be more helpfull
Excellent service couldn't, ask for better service

Reply from Vodafone UK - Braintree
Jamie was very helpful
Jamie was very helpful, he knew everything I asked was curtious and very pleasant

Reply from Vodafone UK - Braintree
Jamie help me transport my daughter…
Jamie help me transport my daughter from one plan to another at a reduced cost and confirmed that I could upgrade
Her phone to a 16 in 3 months times
At a nominal additional cost I would highly Recomment Vodafone and especially Jamie in the Braintree store

Reply from Vodafone UK - Braintree
Amazing and friendly
Came into store and Jamie was really helpful and couldn’t do enough for us. Thank you

Reply from Vodafone UK - Braintree
Ryan was absolutely amazing and so…
Ryan was absolutely amazing and so helpful! Wish I had come in to the Braintree shop sooner!

Reply from Vodafone UK - Braintree
Jamie was brilliant and extremely…
Jamie was brilliant and extremely helpful. He advised us with a plan that would suit our needs. He has been brilliant everytime we have dealt him myself, my daughter and my mum have all had fantastic service from him regarding phones and broadband

Reply from Vodafone UK - Braintree
Visited Braintree Store and was…
Visited Braintree Store and was assisted by Ryan who was amazing. Explained everything clearly and had a good understanding of what I needed and got. Thanks Ryan 👍🏻

Reply from Vodafone UK - Braintree
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